Broken Bow Cabin Lodging

Alexis G

2024-02

My husband and I had such a fantastic time here. It was a much needed vacation. We stayed in the Daydreamer cabin and it was immaculate. Wonderful fireplaces, an amazing bathtub, and the hot tub was to die for. Thank you for a perfect experience. We can't wait to be back!After reading other reviews, I'd like to point out that I cleaned the entire cabin before checking out. All trash was taken out, I even washed and folded the towels we used. I sure hope we don't get an email saying we owe them money because we definitely left the cabin looking basically the same as when we arrived, aside from the bed since it needs to be washed anyway.

Aleshia Graham

2024-04

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Dena Clark

2024-03

Boondock RidgeOur cabin was beautiful. We loved the space. We chose this cabin because of its 2 outdoor and 1 indoor gas fireplaces. However, none of our fireplaces worked. We called maintenance and were told they were "out of order". This was not told to us ahead of arriving and maintenance didn't come out to fix. We also had a ceiling fan hanging from a board that was coming off the ceiling in one of the bedrooms. Downstairs there was a toilet that constantly ran. We would remove the lid to stop the constant running. When replacing the lid it caught the edge and cracked the tank. We immediately reported to maintenance and the office. Maintenance never responded. The day we left we were charge over $500 for the toilet and no concessions were made for other issues. I have called to talk to management and was told by their office that the best they could do was credit me back the $100 damage waiver.

Janie McLeod

2024-02

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Terri Becker

2024-04

WORST EXPERIENCE EVER!!Came to broken bow with my daughter for spring break, rented this “cabin” Sugar Haus. To start with I received so many emails from the management company. One ten minutes after booking saying it was cancelled because they needed documents. I called the company and poor girl on phone said they were overwhelmed and they had been asking management company to make changes, everyone is complaining. So, got her everything she needed.There were not clear directions to place. For there and code would not work for the door. Called and it took several times to connect with someone. Waited for 30 minutes for someone to come and open door.While I was waiting I notice bird poop on door. Dirty exterior, missing cushions. Lots of wasps and a band aids in the hot tub.Once I’m inside, there are hairs on the bed, floor, counters, tub everything is dirty! Took several calls and management company sent someone out. This lady reeked of some type of drug and was really rude. Tried to tell me that it was clean. Was very combative, and did not clean, just left. I’m sitting on the porch waiting for a resolution, keep trying the management company and up com, a security guy saying that the management company wanted to kick me out!It was a terrible day, and I could not believe they would be as unprofessional as they were. They claim that they are luxury cabins with the luxury experience, there was nothing luxury about it!I stay at Airbnb all the time, and I will absolutely never stay at this place again. Worst customer service I’ve EVER experienced.

Justin High

2023-11

My wife and I stayed at the Rowdy Racoon in late October. It was absolutely wonderful. Perfect size cabin for just the 2 of us. It was so peaceful. The bed was firm but comfortable. The pond had a beautiful colored fountain which added to the serenity. The hot tub was just what we needed after a day of exploring. Cabin was easy to find and close to town, without feeling close to town. Check in and check out process could not have been easier! We will be back!!

Jarrett Goble

2024-01

We booked and paid for the Silo cabin for 2 days directly through Broken Bow Cabin Lodging. Two days later, right before our trip they called us and said that they had to cancel our reservation due to renovations. I asked them what were the renovations because I knew they were lying (it’s a new cabin). They said floors were being redone. I asked them when will I be receiving a refund and they stated they weren’t sure if I would get a refund and would have to ask their supervisor (wow). I held for another 5 minutes and they so graciously said they would refund me within 5-7 business days. The next day we were on the Broken bow cabin lodging website and there was the silo cabin available again for our same nights but twice the nightly cost that we paid. We emailed them a long email about this being unacceptable and unprofessional. They never replied. We drove by the cabin since we booked a cabin with a different company close by and sure enough, no construction was going on (big surprise). No one was there. Also it took them over 2 weeks to refund the money because they “forgot about us”. I’ve never seen such poor quality customer service coupled with lies and deceit. It’s honestly just pathetic. I’ll make sure everyone I know who takes trips down to Broken Bow area does not use this company.

Debbie Woods

2024-01

Our experience with Midnight Moon cabin with Broken Bow Cabin LodgingMy spouse, my 2 pocket beagles and myself just spent 3 nights at this cabin. We've been visiting Broken Bow for over 20 years and have never had a negative experience, until now.Day 1. The fireplaces inside and out would not work. Maintenance came and discovered we were extremely low on propane. There is no hot water except in the shower. I ripped a hole in a sock due to a nail exposed in the doorway of the bathroom. The light in the shower doesn't work. There is no closet or rod of any kind to hang clothes.Day 2. After many complaints to management, a propane service showed up to fill the propane tank. He discovered it was tagged as Do Not Fill. This indicated to him there is a leak somewhere. He agreed to fill the tank but had to test the whole house for leaks. No leaks discovered. The fireplaces still won't work. Another maintenance guy shows up to repair the non-working fireplaces. He couldn't fix them. At this time we discovered you can get hot water in other areas of the house as long as the shower is running. The maintenance man bled the hot water heater but it still didn't fix it.Day 3A maintenence man fixed the fireplace in the house, but not the button on the wall that is supposed to run the fireplace. In order to operate the fireplace we had to reach into the fireplace itself to turn the knot on and off. We feared getting burned, but we're able to use it. Still another maintenance man came ro repair the outside fireplace, but didn't have any luck. As this last maintenance man was leaving, we watched him back out. His front driver's side tire was locked up, he continued dragging a pretty large trench down the driveway. We figured out that the shower light will work if other lights in the house are on.Day 4. We leftThrough all this, we had many upsetting phone calls with the office. They wanted us to contact maintenance and the maintenance supervisor. We even went to the office in an attempt to talk to a manager as no manager would call us back. Finally heard from the office manager on the afternoon of day 3. She was to talk to the owner and get back to us. We.haven't heard back.The cabin is near the highway so lots of road noise. It has 3 dollar store quality pictures and nothing else in the way of decor. Dirt dobbers inside the house. Due to the many comings and goings of maintenance, we didn't feel safe to leave.our dogs at the cabin. No blinds of any kind.on the home, and with maintenence in and out.. All of this limited our activies in Hochatown and disrupted our rest and relaxation. 10 out of 10 would not recommend.Question. If this cabin has ever been mopped, wouldn't the mop have snagged on the e posed nail??Got a phone call from management today. They stated there is nothing they can do as it was not their fault.Rooms: Our experience with Midnight Moon cabin with Broken Bow Cabin LodgingMy spouse, my 2 pocket beagles and myself just spent 3 nights at this cabin. We've been visiting Broken Bow for over 20 years and have never had a negative experience, until now.Day 1. The fireplaces inside and out would not work. Maintenance came and discovered we were extremely low on propane. There is no hot water except in the shower. I ripped a hole in a sock due to a nail exposed in the doorway of the bathroom. The light in the shower doesn't work. There is no closet or rod of any kind to hang clothes.Day 2. After many complaints to management, a propane service showed up to fill the propane tank. He discovered it was tagged as Do Not Fill. This indicated to him there is a leak somewhere. He agreed to fill the tank but had to test the whole house for leaks. No leaks discovered. The fireplaces still won't work. Another maintenance guy shows up to repair the non-working fireplaces. He couldn't fix them. At this time we discovered you can get hot water in other areas of the house as long as the shower is running. The maintenance man bled the hot water heater but it still didn't fix it.Day 3A maintenence man fixed the fireplace in the house, but not the button on the wall that is supposed to run the fireplace. In order to operate the fireplace we had to reach into the fireplace itself to turn the knot on and off. We feared getting burned, but we're able to use it. Still another maintenance man came ro repair the outside fireplace, but didn't have any luck. As this last maintenance man was leaving, we watched him back out. His front driver's side tire was locked up, he continued dragging a pretty large trench down the driveway. We figured out that the shower light will work if other lights in the house are on.Day 4. We leftThrough all this, we had many upsetting phone calls with the office. They wanted us to contact maintenance and the maintenance supervisor. We even went to the office in an attempt to talk to a manager as no manager would call us back. Finally heard from the office manager on the afternoon of day 3. She was to talk to the owner and get back to us. We.haven't heard back.The cabin is near the highway so lots of road noise. It has 3 dollar store quality pictures and nothing else in the way of decor. Dirt dobbers inside the house. Due to the many comings and goings of maintenance, we didn't feel safe to leave.our dogs at the cabin. No blinds of any kind.on the home, and with maintenence in and out.. All of this limited our activies in Hochatown and disrupted our rest and relaxation. 10 out of 10 would not recommend.Question. If this cabin has ever been mopped, wouldn't the mop have snagged on the e posed nail??Got a phone call from management today. They stated there is nothing they can do as it was not their fault.

Denise Gonzalez

2023-12

My husband, 3yr old son and I stayed at the Happy Ever After cabin. Everything was great! The cabin is located in the Hochatown area, it was our first time visiting Oklahoma and we couldn't have picked a better spot. It was in a secluded culdesac and it was so peaceful but at the same time its close to everything in town. I wouldn't change anything about it, it was beautiful and we really loved it. We had an amazing experience!Thank you :)

ANIRUDDHA SUNE

2023-06

We enjoyed our stay at the Cals Cottage cabin. We were very impressed by the first look of it. It was simply perfect for us. Everything thing was up to the mark, the kitchen was stocked with all the utensils, the toiletries were more than sufficient. The big deck outside was amazing.The privacy was enough. Hot tub was a big plus. The backward with the fir pit was a perfect to spend evening.

Pedro Abreu

2023-10

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Shacara Williams

2023-10

Yellowstone Lodge was beautiful and luxurious. We had 4 families total and it suited everyone. The outside sitting area was relaxing at night, the kids enjoyed the play area, we made s’mores by the fire pit. This was a special summer vacation and we’ll be back.Nearby activities: Axe throwing, horseback riding, and lakeFood & drinks: Visit Shuck Me if you like seafood!!

Bobby H

2024-04

You could hear music from a local bar within an earshot. The biggest problem I have is the fact they charge $100 FOR A DAMAGE FEE THAT IS NONREFUNDABLE regardless if you do damage or not. There’s $100 added right to the top of your bill, no matter what. That feels, like we are being bamboozled. I would rather pay more money and not have something HIDDEN to deal with after I’ve got back home from vacation.Noteworthy details: You will be charged $100 damage fee that is nonrefundable no matter what. Whether you do damage or not, you’re being charged $100 NON-RUFUNDABLE on top of everything else.

Stacie Krueger

2023-10

I am was beautiful. That being said, the customer service my mother in law received was awful. She reserved this rental 2 months in advance and sent in all the information needed of each guest but the day of check in she received a text saying they were going to cancel our stay and keep the deposit because they didn't have the guest information. I can understand overlooking something but shouldn't there be policies to have everything ready to go prior to the day of check-in? Luckily she found her previous email and resent the information. Gave us a bad taste and felt like it was a scam. Not a good way to start our vacation.After driving 4 hours to the cabin we just wanted to unpack and relax. Didn't notice things until the next day. At first glance everything looked clean but the closer you look it just got worse. Socks from a prior customer was still in a dresser. Popcorn and other food from a mouse in the bedside table. Pool cues broken and unable to be used. Spilled water on the floor of the kitchen and wiped it up with a paper towel and it came up almost black. Don't know when the floors were cleaned last. Hot tub was dirty. Pool was low on water which made the pump extra loud. Was not aware of the rule to notify the office of these things otherwise I would have immediately. My family and I spent most of the morning of check out and the previous evening cleaning the cabin and washing towels. The cabin was cleaner after we left than it was when we arrived.We walked through the cabin multiple times and checked to make sure everything was in order. To my surprise my mother in law received an email stating the mirror in her bathroom was broken and they were charging her $100 for replacement. That mirror wasn't broken. 100% positive it was not broken when we left. I'm guessing it was from a previous renter or the cleaning crew. Also, Damage Insurance was purchased for the rental so why wasn't it covered under that? Why charge her $100 PLUS damage insurance? Where is the accountability for this company?Please don't rent from this place. We've rented cabins in different states and have never had the issues we've had with this one.

Qiang Wang

2023-09

We stayed at Heart O' Texas during last year's Labor Day weekend. Quite happy with the stay. Both our toddler sons and grandparents traveled with us. The kids are so fond of the mountain cabin (probably because of their first-time experience). The cabin is spacious, clean, and very functional. In fact, we are considering to book with them again and bringing friends with us for the upcoming fall break.Noteworthy details: One point worth particular mentioning is that we forgot whether we turned off the stove when we headed out and called the office, who were so kind and went to our cabin to check for us.

Geoff Cormier

2023-06

We stayed at Garden of Eden for the nights over a weekend in the summer.Our stay in broken bow was great and this cabin made it even more special. We had planned on going out a lot more than we had, but we spent more time at the cabin than I thought. It was great.Very easy location to find and accessible to everything you need for a broken bow/ hochatown visit within 3 miles.Huge place! Nice fire pit, hot tub, very spacious bedrooms and bathrooms. The wrap around porch is great. It was also extremely clean when we got there.A few cabins around but far enough they can't see you and you can't see them. Easy wrap around driveway made everything seem not so crammed. A really nice house overall. Online check in, with a door code made checking in/out very easy, as we didn't have to do anything to check in!It seems at first BBCL has a lot of rules but as long as you are respectful and don't trash the place, you will be fine. Very easy to work with from booking online with super clear expectations on what will happen and what you need to do. The customer service is quick, friendly and helpful. I never talked to anyone on the phone because the email/online communication was simply excellent. Really great job on customer management. This was an easy seamless experience and will be making the trip to Garden of Eden each year.

Ashlyn Brown

2023-05

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Cherie Holman

2023-08

We stayed at Shooting Star July 3-13. The cabin itself is very nice, well equipped, and in a beautiful location. However, we had issues with BBCL that all potential renters should know, that being a substandard level of customer service. Specifically, if you do not notify them of issues immediately upon check in, they may or may not take care of the problem, or may charge a fee to fix it. This is the same issue as mentioned in previous reviews.For this cabin, we discovered the hot tub was dirty and had a bad odor a few days into our stay. We did not report it at that time as we didn’t think we’d want to use it. A few days later we did some outdoor activities that had us tired and sore so we called to report that the hot tub was dirty and requested that it be cleaned. We were told that since we did not report it when we first arrived that we would have to pay a fee to have it cleaned.We have booked through Broken Bow Cabin Lodging several times. Given how much business we’ve given them, it is ridiculous that they would not take care of cleaning the hot tub, something that should have been done prior to our arrival.For their lack of customer service, we will not be renting through BBCL again, and will be sure to spread the word. To all, be warned, BBCL cannot be relied upon to provide the service one would expect. Not sure what has happened to this agency as it used to be better than this.P.S. They were notified of our concerns by phone and by email and chose not to make it right.

Lewie Watters

2023-05

Our family recently stayed at the Livin’ Large Cabin at Broken Bow, OK. We had a great time in our three nights there. It was a terrific time of year to stay in this area. The cabin accommodations were wonderful and perfectly suited our family’s needs during this stay. The location is very convenient to many local attractions. The staff at Broken Bow Cabin Lodging is very friendly and helpful. We look forward to a return stay in the future!

J. C.

2023-06

We have stayed at multiple cabins using BBCL. We have loved all of them. They are always so clean. The staff does a great job with information on getting to each location we stayed. When an issue did come up the maintainer team was over to fix it in no time at all. Highly recommend.

Allison Johnson

2023-05

We had such a great stay at Hallelujah Haven. It is located just a short drive from Hochatown where you can dine out if you want. We chose to enjoy the peace and quiet and cook on the back porch grill. The cabin has all the amenities you could ask for, washer and dryer, large screen smart TVs, a keurig coffee maker, freestanding bathtub large enough to stretch out in, but my favorite was the showers! The showers are huge with multiple shower heads! 100% recommend you to stay here!

Windi Barajas

2023-08

We stayed at “Ridin High” and it is not ready to be rented to people. We were excited that it was new but quickly disappointed. When we arrived after 9 pm the code to get in the door didn’t work. We had to call and wait for maintenance to open the door and reprogram with a new code after driving four hours to get there. Housekeeper left a bag of linens sitting on the dining table , not sure if they were clean or dirty. After using the upstairs shower we noticed water dripping from the ceiling into the kitchen floor. There is only a 2-3 person couch and 2 chairs in the living room. Not comfortable AT ALL! There is no internet so we could not use any of the tv’s. The hot tub is very sub par. The seats are so low you can’t enjoy sitting in it. The weeds are so high that you didn’t dare walk out to the fire pit. This cabin is not set up like any of the multiple cabins we have stayed in while in broken bow. There are no cards, board games, nothing! There is a foosball table on the back patio that got soaked in rain so that thing will be ruined in a month or two. The AC either ran non stop or wouldn’t come on. There was a roach inside the closet when we arrived. There were just several things that made this trip disappointing. We will be back to broken bow but will not stay at this cabin! The people that booked the cabin for us were very helpful and professional.

Andrea Muñoz

2023-09

My family and i came to broken bow for the first time and we booked our cabin with another company. Everything was great until broken bow lodging employees sent a security kicking us out because of some problems they had with the company that we booked with. They should of talk to the other company instead of being rude to us telling us we needed to leave We payed for our stay. It’s ridiculous how they took it out on us instead of trying to figure things out with the owner of the cabin and with the other company. Also they kept saying they needed to take their stuff from the cabin, in my opinion if you see that there are guests at the time why don’t wait until they leave? Really bad customer service.

Jessica Bruce

2024-01

We stayed at Pueblo in the Pines. We LOVED the cabin. The only thing I would add, not having access to the closets was a con. The game room was a huge plus, as well as the many games provided. We were also close to several restaurants and activities such as Axe Throwing near by. Overall all, we had a great experience here and will be back.Updated my review due to clarification on the non-accessible closet.

Mike All

2023-05

Where do I even begin. This is our first time here and it will be our last. The first day at the cabin, our power went out. Keep in mind the cabin did nothing to console us. We had to call them to give us fire soon because the power was off in 7 degree weather. We understand it’s not their fault but the customer service was terrible. Fast forward one day laster, the water went out. A family of 10 couldn’t take a shower, couldn’t cook or anything. Once again the cabins customer service was terrible. We had to call them to give us water and the rep had an attitude with us. We had to use water bottles in order to fill up toilets and take showers. The water is still currently off while I type this. No one from broken bow has called to apologize or give any type of response. Keep in mind this is a “luxury” cabin with a big price tag. Terrible experience. Just save your money and spend it on gifts.

Animesh D

2023-08

We stayed in American Paradise (103 Sweet Gum Trl).This property was nice and have lot of room for large party. It has enough place to park your car. Every room has its attached bathroom. There were enough dishes, glasses, cutlery and crockeries. It’s a nice fit for 20+ people. There is a game room with pool table. There are system available for outside grill. The air conditioning is strong and have ample water supply. Outside deck has seating arrangement and have a jacuzzi. There is a little play area with slide and swing outside for kids. Note that one has to climb stairs in order to enter the cabin and it’s not handicapped friendly.Overall it has a nice get together with family friends who’d love to stay in this property again.Few things that are to be noticed and require management attention if can be taken care of in future.1. There are no extra bedding or blankets which should be given.2. Why there is only one paper towel in the kitchen - keep at least 3/4 paper towels that’ll help the guests a lot.3. There are no aluminum foil or cling wrap or zip lock provided.4. There were only 4 trash bags available with poor quality - at least 10-12 heavy duty trash bags should be there.5. The wifi is very poor - almost no connection in upstairs.6. Have very few board games and no toys for infants or kids.Rooms: Rooms are clean and attached bathroomsNearby activities: Have state park and zip lining

Margy Moore

2023-05

We had a wonderful family vacation at A Beautiful View! The cabin was spectacular and very clean. The hot tub heat seemed to have some issues cooling down, but your staff came right away to repair it! Such great service. This is our third time to rent from you and we will definitely do it again!Thank you!Glen and Mary Moore Family

Luis Ramirez

2023-05

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Cody Forrest

2023-06

Worst service of my life cabin didn't have a septic tank motor so the place started stinking. So mid vacation the give us 2 down graded options with none of the amenities we wanted. Wasted 2 hrs reloading and unloading stuff. New solution is to move us a second time to a cabin almost as good as the first. However that will waste another 2 hrs of the 2 nights we have left. Missed my honeymoon reservation moving the first time. Then icing on the cake they tell me if I leave they will refund the next 2 days... terrible experience been here 10 years straight after this won't come back. GO TO A DIFFERENT CABIN COMPANY YOU CAN STILL ENJOY THE LAKE AND RIVER.

Jon Morgan

2023-05

This weekend we stayed in the Magic Carpet. It’s a beautiful home for a couple or small group. Directions and access were easy and the owner was very responsive and checked in to make sure everything was up to snuff. I’ve stayed in about a half dozen cabins in broken bow and this is definitely a favorite.