3.8 (310)
300 S Main St, Altus, OK 73521
(405) 825-1245
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Essie Marie
2023-11
Every time I go to this store I receive horrible customer service. The manager is rude, in fact they all are. The level of constancy is slim to none. The store is a disheveled mess that is rarely stocked. Completely unorganized and you have to page someone each time you need to check out. Sadly enough I would rather deal with the Walmart employees. I shouldn’t have to ask for a bag for toilet paper nor be given a dirty look and scoffing as if asking for a bag is such a hard task. Next time I will bag my own groceries since the employees would rather play trash music off their phones or wander around like lost puppies.Not worth the products or the service.
ヒルダヒルダ
2023-11
Worst place ever, has the worst customer service. Merchandise never put up always stuff on the floor and the male employee there with dark hair a total jerk. This place needs to be replaced with a dollar tree store instead😒 300 s main store > google needs to review all comments and complaints about this store it should be corrected to a - 1 star ⭐️ instead
Katy Kabha
2023-10
I was shopping for tampons in this store and an old lady working the register wrongfully accused me of stealing and called the cops and filed a false police report to police without any evidence , and officer Gonzales with Altus PD chase me down at the goodwill and accuse me of stealing. I was not charged bc there was no evidence but I’m no longer allowed on the property.I think my skin was too brown for her liking, and she just didn’t want me in the store anymore. Racist manager
Joyce Foster
2023-06
I like that this place is close for convence but, it’s rather ghetto not very professional. This place is always messy and crowded isles its a hot mess. Anytime I have ever called they never answer the phone, employees are scarce. What are the store hours by the way ? it says 10 but, lights are out at 9 and sometimes it seems at 8… They really need better management in this store.
Timothy Lucas
2023-09
Store is always a mess with truck shipment containers everywhere. The shelves are rarely stocked and they never have what I need when I go there. Complete waste of time to go here. There is never an employee at the front to check you out, either have to go find them or page them. The new manager is not friendly at all. She is very rude and shouldn't be working in customer service.
real
2023-09
The store was messy and when we came up to pay the worker left. We had to walk out cause we didn't have much time. She clearly saw us coming because we were right infront of her..
Stephanie Revilla Morgan
2021-05
Spend a great amount of time here... great sale prices... awesome associates as well!!
Fran Preston
2021-05
Merchandise comes in daily stacked high for hours blocking aisles while many shelves are bare.With usually 1 or 2 employees left to do everything.There needs to be attention to situation for better customer service. Employees are troopers and really hard working...just need more help
shelley lynch
2022-05
Used DGpickup for this store. My grandchild needed diapers and wipes. Ordered 5 items. The store couldn't be bothered to fill the order. I had to call the store and be told they didn't have time to do that. Its almost 8pm and the order was suppose to be ready at 7 pm today Monday Jan 24, 2022
Gregory Isenberg
2021-05
Even though it's a huge store, all of the shelves are so close together that I feel claustrophobic. They have some good prices, but it usually is a chore trying to find something specific because it could be in multiple places throughout the place.
Robert Stinson
2023-05
Sign on door says opens at 8:00. But didn't open doors until 8:45 when the two associates had bags full of stuff for themselves. Unbelievable.
Amii Hatton
2019-05
Great prices but store is always a huge mess. Aisles are so full and overflowing, don't even think about pushing someone around in a wheelchair. Have to pay attention on big sale discounts.. Most times at register the sale prices aren't put in correctly or at all.
Lavanda Jones
2020-05
I will not go into this store again until Mr. "Nathan" either leaves or gets fired. He is the most rude, inconsiderate, condescending employee to work in a public setting I have ever encountered. I even had another employee come out to my car to apologize for him. Embarrassing for the store. He will run away customers for sure. Total A**HO*E!!!
Cuca Salomon
2021-05
Other than the store on S. MAIN being extremely unorganized & super cluttered, I love it. They have almost everything I need at the last minute, with helpful and polite Customer Representatives.
Angela Guyton
2019-05
Wonderful for my go to real quick items. I just wish the owners would hire someone to keep it neat and clean outside. It was so inviting when it first opened.
Brain Slugs
2018-05
It's in a slightly seedy part of town but this place has some really good stuff. It isn't a crappy dollar store with dime store items. You can actually grocery shop here and more.
Diego Quirino
2023-07
They close the store early….Employees must be “paged” to check out... unacceptable.
Erica Farley
2020-05
Lots of neat items displayed & Many Mother's Day items & gifts!! From comfy dresses to phone charging cords.They have it All!!!
Anna Rasmussen
2021-05
They remodeled this store and has a new manager, she is very nice. The arrangement is very easy to shop in now.
Maria Manriquez
2020-05
It was awful, the girl walked to the back,after a few minutes I said"I'm ready,"after waiting in front of the register.She said " he will be there" well finally after a few minutes I just walked out and guess where the "he" was.. outside on his cell smoking.The store was messier than I had ever seen it!
April Rheome
2021-05
This Dollar General has one of the worst cashiers I have ever met. I dont understand how the manager thinks it's ok to have a cashier like working there..
Carlysle Jude
2019-05
I took my granddaughter here. We had fun here and the Associate's are very helpful and friendly. We had to go back for some items we forgot to get.
Hannah Easley
2017-05
Usually have no issues couponing at this dollar general, but the cashier I had today was horrible. He was very rude and did not care about store policy. I'm disappointed.
Shelby White
2022-05
Need to fix your website. Because people rush there with an emergency of needing something only to find out you close at 8. 😮😑
L. G
2021-05
The yellow dollar store IS and always will be THE dollar store. 90% off sales! Uh 🙋♀️, Buuuuuut, other colors do tempt the eyes with Products.
Melinda Thurmond
2021-05
They have changed up the store to a very nice store. They have put in more refrigerators for cold food with a better selection.
sheila smith
2021-05
Dollar tree has good deals on paper towels and toilet paper as well as cat collars are a good price there.
Lil KR1M4NAL
2021-05
I like this dollar General it's never really busy always a nice quick way to get a few groceries
Rose Garland
2021-05
Needs better management, the employee area and office's are dirty and the store has too much drama between the workers...
Danielle H
2020-05
Worst place you can shop at! Won't keep to there coupons so good luck trying to use those. And have the worst attitude I've ever seen in costumer service.
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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