3.4 (50)
825 Main St, Zanesville, OH 43701
(740) 452-5485
riteaid.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
James Watkins
2024-01
This place is horrible and the pharmacy is the worst. I now know why Rite Aid is going bankrupt. Why would you fill my prescription at 4:55pm then close at 5pm when you're supposed to be open till 6pm. I am 100% going to transfer all my prescribed medications to another pharmacy that is reliable. ✌️
Sammy Searles
2023-11
Rite Aid will be my forever favorite pharmacy. The pharmacy staff is excellent and shows great care to their clients/ patients.
Connie Von
2023-05
I am extremely disappointed in the female pharmacist that had the audacity to laugh at my daughter who was picking up a medication to help her with panic attacks and anxiety. It is hard enough for people to ask for help and no one should be rude and disrespectful to a person who is desperate for help. I assume if you are a pharmacist you know the medications and why someone would need it. Your behavior could have pushed her over the edge. You should be ashamed of yourself. You are an adult in a field that should be helping people not hurting them. Your job is to teach people about the medication not laugh at them and treat them like they don’t matter.
DG AF
2024-01
Very unprofessional sitting and talking wait for someone to give me my meds unrecommended
Christopher Dean Ferrell
2024-01
It was a clean and welcoming place to shop no complaints
Karen Lyon
2024-01
Very clean & well lit. Well stocked with a variety of items and a great caring pharmacist.
T. Weber
2023-05
Called to transfer prescription, asked if they stocked it, was told because it was a controlled substance they would not tell me if they had it in stock, said I would need to call my Dr. How are you supposed to know if they stock it if they won’t tell you. What a joke they are, I will just drive a little further to not deal with them.
Jenny C
2019-05
This place has gone downhill in the last year or so. A Lot of employee turnover lately and the new ones are not helpful or nice. I don't feel confident in them filling my scripts, as I have asked for medication info that they don't seem to know how to answer. I finally transferred my prescriptions elsewhere. Tired of receiving bad customer service after giving them multiple chances. Tired of waiting in line a long time just to get horrible service. I hope they get their act together! Management must have ticked off all the good, former employees. :(
Dawn Landis
2020-05
One lady is very rude and you have to tell her your info like 3 times they have claimed a few times my doc didn't send scripts had issues about my insurance several times on what I'm to get also I just waited 15 min to drop of a script. Itsjust poor customer service just picked up script and got the rude lady I spoke earlier she's very rude and has a bad attitude she ran her mouth something if she had the time she would do something I just ignored her I've had issues with her before also I don't have any insurance at the moment so I'm paying cash I already called down and told them what to cancel and it didn't get done if it wasn't so close to my home I would go some where else but lady needs to learn customer service.
Tamara Fischer
2018-05
I was just there, I stood at the prescription counter for a few minutes and No One offered to help me. So I left! So many times I go to pick up my scripts and I have to go around the store and wait through the Drive again because they didn't give me all my scripts! They always have different people working the pharmacy that don't seem to know what they are doing. I need to switch pharmacy's.
Landon Huffman
2019-05
Rude and they didnt charge my insurance for months. I thought the medication just went up. They are give me a hard time to get my money back. Then I had it with them today. when my brother finaly got ir. The only medication for after surgery they only gave me the antibiotic. Of course it was close to 6. So it's to late now. In pain till tomorrow.They get right almost never. Terrible pharmacy with good store clerk's!
show stoper
2019-05
Extremely slow! I dont have time for this. Every time I go here to pick up my meds I have to wait hours, my doctor even sent in my meds and its been 3 hours and still not ready I'm going somewhere else for now on and I suggest everyone else do the same.
GoDz X
2021-05
Worst pharmacy or store to shop at!!! All the women do is sit around and talk and gossip nobody wants to help you they get mad and sigh they act like your a burden to them! I recommend going else where maybe CVS or Walgreens
Teresa Folk
2023-05
The Pharmacy Drive thru is always quick and the associates are friendly and helpful!
Andrew Murphy
2024-01
Stay away ! Wait times are ridiculous
Troy Foster
2022-05
Great staff who are willing to help with finding the items you need. They carry a broad range of household items compared to most pharmacies.
Jerry Atwell
2019-05
Used to be a decent pharmacy with normal 15-20 minute wait time now you sit in drive thru for 45 minutes while they get scripts ready that has been there for over 5 hours
Melodie Hayes
2019-05
Very rude pharmacy manager. No apology for two errors, actually called me "combative. " Take your business elsewhere. I moved my scrips to CVS.
pam luikart
2023-08
The employees were great and very informative.
Kat Willis
2023-05
Very clean and organized store. Associates very friendly and helpful.
jerry sims
2020-05
The pharmacy is super slow, the pharmacy employees ignore you while standing around talking. How is this place still in business?
Wesley McConnell
2019-05
NO STARS!!!!! Only gave me half of my Meds then didnt wanna call my doctor so they could give me the rest of my medication
Brayden Heath
2023-05
Change your hrs if you're closed on memorial day -_-
Ken Smith
2019-05
The staff is great. And there selection is great with awesome sale prices.
Brandon Barker
2019-05
I really hate this place. They are so slow and theres no one ever at the pick up counter..
James Bigham
2021-05
A very nice place with friendly staff who help you out and will work with you
Tyler Bobo
2018-05
Bad service. I’ll take my business somewhere else next time.
Grace Hutchinson
2017-05
Helpful employee's, always have good deals
William Burns
2022-05
Slow service at pharmacy inside an out
Ronald The Neko
2023-05
You guys are pretty kewl
Monday | 9 AM-9 PM |
---|---|
Tuesday | 9 AM-9 PM |
Wednesday | 9 AM-9 PM |
Thursday | 9 AM-9 PM |
Friday | 9 AM-9 PM |
Saturday | 9 AM-6 PM |
Sunday | 9 AM-6 PM |
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