4.8 (100)
5005 Market St, Youngstown, OH 44512
(330) 629-6000
pondscape.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Cookie Cunningham
2024-04
I'm writing this review based upon my initial consultation with Pondscape. I have not had installation of my community project yet. I must say that Lou has been most helpful with assisting me with design within my grant budget, and Zach answered many questions I had during my recent visit to the store. I look forward to working with them in bringing to fruition a beautiful outcome in what is known as the Happy Place Sanctuary!DarlaBoston Avenue Neighbor Association
stephanie bevilacqua
2024-02
I had a tree branch come down on Tuesday and that windstorm. We thought it didn’t do anything but before we knew it within 12 hours we were leaking large amounts of water got a hold of Zach at PondScape had two pond contractors out there within an hours, drained my pond handled my fish with Care, and fixed a big hole that the tree branch had put in the side of the liner. Very courteous and kind there’s just no words for how pleased I am, I would recommend them to anybody, and I will be having them back here for future care of the pond hopefully not for such a dire emergency, but they were very wonderful and amazing to work with. Thank you very much PondScape you’re on my speed dial.
david jezewski
2022-05
Tony, Liam and the crew did a fantastic job on our pond installation. We could not be happier with the finished project and the team that came out to work on it. They worked hard, long hours to get it done and kept their work area as tidy as possible at the end of each day. We would highly recommend you consider them for your pond and waterfall needs!
J Lines
2024-01
Cannot say enough how much we appreciate the work of Pondscape. We purchased a large spillway bowl for our pond online, which arrived damaged. Louis kept in touch with updates along the way and a replacement was successfully sent after being on backorder. The experience exceeded my expectations. Keep up the great work!
Steve Hripko
2022-05
PondScape's crew is very professional and did a great job installing and cleaning our pond! I would recommend them to anyone who wants a pond, water feature or needs service.Service: Pond maintenance
Julie Lee
2024-01
I have to say that Zac is the best ... my HERO. I called with a challenge, and Zac came to the rescue. Zac's charismatic personality instantly put me at ease during my plight and gave me hope that he would find me a solution. I was looking for parts on an old pump that came to find out has been discontinued. Zac went above and beyond to find me an alternate replacement unit that will work perfectly. I think that if there was ever to be an employee of the month or even year ... Zac would be it!!! Thanks again.
Joel Renzenbrink
2023-05
Working at PondScape has been great. The people have been amazing. We offer a product that I am proud of and would be happy to put my name behind.
Rick Webb
2024-04
Great people to do business with. Punctual service & reliable.
Jayne Sabo
2023-06
The retail associates in the store are very knowledgeable and helpful when coming with a specific problem. Friendly and easy to talk to, would definitely recommend. If an item is not in the store, they usually will order it for you, and it is available within a couple days.
Angelica Gonzalez
2023-07
Absolutely amazing!! Very helpful full of energy new what I wanted when I didn't know what I wanted!! And great prices!
Rachel Jackson
2023-06
Staff is very knowledgeable about their products. They make sure to take the time that you need to know what your getting.
tina Lutz
2023-06
very knowledgeable about productfriendly serviceWe are new to ponds and very patient with us. highly recommend
Shannon Ohler
2023-10
Thank you for indulging my dad and his 8 fish which turned into 16!! I’m sure we’ll be back soon for more!
William Croop
2023-11
I always buy my pond products from here. Great bunch of guys
David Minehart
2023-08
Awesome shop, Great sales crew and products. Will shop here again!!
Tatiana Cooper
2021-05
Very helpful & knowledgeable! Bought 5 butterfly koi. Beautiful 😍 great about letting you know what you'd want to set things up for a pond. From basic to flowing waterfall. Love it.
Mike
2021-05
I've been using Pondscape for years to clean my outdoor pond, and they always do a great job. The service techs are friendly, respectful, and hardworking. The store is very knowledgable about indoor /outdoor fish, plants, and pond maintenance.
Kescha ayres
2022-05
The guy that took care of us was very nice. He treated us like family, also new his fish. Was nice just going into a place and felt like your wanted.
Georgeann Agresta
2021-05
Outstanding company!Had waterfall initially installed by a landscaping company .....nothing but problems and leaks.......Could not run the waterfall during the winter.....Pondscapes came in....Removed original workand rebuilt the waterfall from the ground-up......Ran the waterfall all winter long.....no leaks....Outstanding design.......COULD NOT BE MORE PLEASED!!DO NOT HIRE ANY OTHER COMPANY FOR A WATERFALL!They are outstanding!Pondscapes
Neo the one gymnastics
2023-10
The one shop for all your pond needs, friendly and helpful. Will come back for more.
Ken
2021-05
This is your one stop shop if your building a small or large pond as part of your landscaping, you can find everything your looking for to build a small fish pond or a serene pond to sit and meditate, pray or reflect. The staff is very helpful to help you find what your looking for or offer ideas if your not sure what you want. Even if your not interested in actually installing a pond in your landscaping this is an interesting store to just go in and browse around.
Nick
2023-05
They are the best. Not only did they install my pond, they are there for any problems and stand behind their products. Thanks, Tony and the team.Service: Pond maintenance
Scott Haendel
2019-05
When you go there make sure you get a chance to talk to Scott. He's awesome have all the equipment you need and great displays. Highly recommended
William Faith
2021-05
Very great to deal with and very helpful! Knowledgeable staff and experienced. I highly recommend stopping by even if it's too just look around.
Betty Ann Dixon Potts
2023-05
I'm very happy they have the stuff I need when I go there.very good supply of fish also.
Tom Frederick
2011-05
WARNING: STAY AWAY FROM THIS BUSINESS!!!I called for a simple warranty replacement for my pond pump. I was told that if I gave them my credit card info they would send the new pump immediately. I did. They did not. I called 10 times and each time they assured me that the pump was on the way. After 1.5 weeks they said it shipped from another warehouse...after 2 weeks they admitted it had not shipped at all!?! The promised to get it out ASAP. The proceeded to send it to the wrong address under the wrong name (so UPS will not release it to me). These guys are incompetent and dishonest. Look elsewhere!
MA Pittman
2023-08
Beautiful fish. Very knowledgeable staff.
Raymond Short
2023-06
Great store! Very knowledgeable! Great prices!
Tracy odvar
2022-05
Excellent customer service. Employees were very experienced and helpful.
Steven Funk
2023-05
Great pond store. The staff is very knowledgeable. They have a great selection of supplies and fish.
| Monday | 10 AM-5 PM |
|---|---|
| Tuesday | 10 AM-5 PM |
| Wednesday | 10 AM-5 PM |
| Thursday | 10 AM-5 PM |
| Friday | 10 AM-5 PM |
| Saturday | 10 AM-4 PM |
| Sunday | Closed |
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