Marc's Stores

Dee Will

2024-04

This location used to be a nice place to go to get good items at decent prices. The closeout area is always filled with discounted goodies. The only complaint I have is that the cashiers are not as friendly or knowledgeable like they were when they first opened, I never get greeted, some of the employees walk Around, with a unhappy look on their faces, my items are all bagged incorrectly (cold items not put together and breads put with hard items), and I never get a thank you anymore. Some may feel like they don’t need these kind of things when shopping, but when you want to spend your money in a place you used to enjoy going to, these little things make you go elsewhere.

Mary Chuey

2024-04

The store was nice and had a good variety of products. But the prices seemed higher than in other Marc's stores I have shopped in.

raven peura

2023-11

The staff and the customer service on the front end was fantastic. Answered all my questions, took care of all of my needs, and even went as far to go get a few items for me. The store was very clean and neat and the shelves were very well stalked. Very impressed.

Laura Sherman

2023-05

On my last visit here I was checked out by an amazing caring, loving, kind, beautiful lady named Josie. She made me feel welcomed and very cared about. People don't take the time to do these things anymore really. She made me want to shop here everyday just in hopes she would be my cashier again. Thank you for making me feel like family and loved and cared about Josie. Please keep up the great work and please don't ever change 💗 God Bless You 💗🙏💗

T Bishop

2023-05

Customer services was excellent employees knew where items were and would take you to them. Bathrooms are in need of some help. But shop here once or twice a week. Clean, friendly, and Deli has everything I could need.

Jim Young

2022-05

Never have enough check-outs open. Today I waited 25 minutes to check-out. Only 5 registers open, with people crammed in the aisles and jamming the front of the store. No room to get around. Prices are fair on some items but not worth the wait.

R D Olson

2018-05

The store itself is not so bad, a weird mix of a grocery store and a closeouts irregulars store like big Lots only less clean.That being said I have to agree with some of the other reviews here. Management is is something else to deal with and not very professional or customer service orientated and it is reflected in the way the staff deals with you. TRUST ME on this. I had a return with receipt according to their own printed policy and as I stood there, the agent said (and I VERBATIM quote her) "It's been opened, I can't return this." I responded yes but your policy says...and she then turned to her co-worker with an attitude, who is a cashier mind you and asks her "can return this?! He brought this back opened!" EXCUSE ME?? You a manager/supervisor and your asking a cashier if you can do this return?? And your pissy about HAVING to do it?? I am so sorry I did not get her name.Another time they were having their end of the day rush, calling all cashiers up front to ring. The manager on the other hand, stood around grumbling about leaving late now because of the rush and started sweeping the floor and seeming unapproachable. WOW! Not even an attempt to help ring out the now irritated customers waiting to leave, standing in lengthy lines.Yeah, Marc's sucks at customer service, at least from a management perspective. They're prices may be good but the you have to ask, if you have an issue or return, what type of problems are you going to have to endue to resolve it.

Yolanda Aikins

2021-05

This was my first time shopping here. They have a really good selection and competitive pricing. The isles are a little tight for the amount of people in there and they had few registers open so the check out lines were a bit long.

Ricky

2023-05

Was in their few mins ago I went to register 6 a tall black girl was their and was ringing someone up then said in not open then I said ok.Then as I was leaving after I bought what I needed I seen her ringing someone else up smh.

George Waring

2016-05

A few weeks ago this store had a dozen eggs on sale for 2.00. I went through line and found I had been charged 2.59. As apparently it was too late for the cashier to do anything about it I was forced to go to the customer service line. I was told it was the extra large on sale not the large like I bought. The kid at the customer service counter, and I do mean kid, said he would have to refund the eggs and he would just need id. No,I just bought these 10 second ago and I paid cash, you don't need an id, so I asked for a manager. The manager arrived, whose name was Pat, who I think was a woman, started almost yelling at me about "This is our policy".OK. thanks Marc, you have your policy and I have mine. I look forward to the day and drive by and the place is like Sparkle, boarded up and empty.

Rich Rudman

2022-05

One star because they had a product I was looking for. Loss of stars because customer service did not acknowledge long lines. Perhaps there is a staff shortage, but management needs to show professionalism to the customers and help employees move things along.

Nancy Webb

2021-05

Everyone is very helpful and friendly. Their produce is the biggest seller for me. It's always much fresher than Walmart or Giant Eagle. Their breads are also fresher and cheaper than both of those stores.

Nicoletta Robinson

2020-05

COUPONERS BEWARE!!Went in to the store tonight, like I do often. I know the coupon policy like the back of my hand... can use coupons on close outs, no limit, if the coupon is over the price they reduce the coupon.... I also know it says that they do have the right to limit but when you’ve been the I over a dozen times and there hasn’t been one... you assume they don’t. (Not that I went crazy either). Went to checkout, an ignorant little boy that probably could of been my son said the limit was 5. I asked him to show me. He removed me to another register like a second rate citizen. Called 2 other people up there like he was incapable of doing his own job. One was supposively a manager named Lisa who flipped out bc I said “sh*t” who said the limit was 6. I asked how can there be a limit if I’ve never been limited and everyone thinks it’s something else. Told them I planned on calling corporate and asked for names. The little boy told me “no I don’t give out my name”. The “manager” did. Needless to say if you feel like being talked to ignorantly by little kids that try and run this establishment and no one is on the same page then THIS IS YOUR PLACE!!

Andrew Tressler

2017-05

This is the most confusing store in the area. Half normal grocery story, half random discount department store. I bought a nice Where the Wild Things Are canvas for like $12. It was the only one they had and I'm not entirely certain it was supposed to be there.

Anne Marta

2018-05

Great prices, excellent produce and helpful staff. The only reason I do not rate 5 stars is that items on the shelves are always dusty or dirty and my hands are visibly dirty after leaving.

M. Fares

2020-05

Was at this store on March 22nd for the sale advertised in there circular that started March 22nd. Several Items I specifically went in for were already sold out. Person at the service desk refused to issue a raincheck, stating "Marc's does not offer rainchecks." I called the corporate number and spoke to 2 differing persons who reiterated the same thing. Under Ohio law (OAC 109:4-3-03(C)(1) for those who would doubt and want to look it up) stores are required to provide rainchecks in this situation or it is considered a deceptive and unfair sales practice. Marc's stores are blatantly disobeying Ohio Consumer protection laws!Consumers of Ohio deserve better and need to #boycottMarcs and any other retailer who feels they can enact store policies in direct violation of state consumer protection and ethical business laws.

Jessica Bowen

2022-05

Very dirty and unorganized. Employees aren't very good. Also didn't honor some deals that were posted or in the add. It's cheyto go to Walmart. Will definitely not be returning

Britt

2023-05

I’ve been double charges on items many times and have been disrespected by employees… as I’ve also heard employees disrespect other customers out on the floor. Guess it’s time to take my business elsewhere.

Trevor Tippets

2017-05

Marc's is an experience. I love it. The grocery prices are awesome and the retail section is pretty good. You may find exactly what you need one time and nothing the next.

Arnold Blashak

2022-05

I like their Closeouts they have good produceAnd I think they're chickensThe roasted chickens are the best Might I add that they have a very nice selection of things also

Bad Kitty

2021-05

They have products which I need that Walmart does not sell. Like organic chestnuts & organic creamer. Their sweet potatoes are much cheaper.

Luis Mojica

2021-05

Was disappointed on the way the manager handle a situation. Cashier had gotten a little attitude with my wife but i was in another part of the store and the manager was called but didn't say or do anything really. Wasn't expecting or wanted the cashier to get fire but the way the manager handle it was disappointing to me

Greg Musser

2018-05

Needed fresh parsley, fathers day card, kalamata olives..and as an added bonus my wife and I got a spare pre lit Christmas tree on clearance for 10.00.. that's ten dollars!!

Sarah Haag

2018-05

Good prices especially for pantry items. Not impressed with cool and frozen, most of the frozen stuff was already feeling as if it was thawing thought.

Brendan Burdette

2023-05

In the 28 years of my existence, I ate the best corn on the cob in my life last night, which I bought from this Marc’s.

Lasonya Dyson

2018-05

Shopping at Marc's I always save A lot. I think they have the best produce departure in the area. Their worker's are pleasant and knowledgeable of their products.

Peg Whetstone

2020-05

Prices r goid, good variety of ffoods, love deli n produce. Got exceptionally nice berries.

Shannon Village

2018-05

First of the month only 4 cashiers out of 12 registers. If not for the low prices idI'd never go back. Rude cashier

Leah Ifft

2018-05

Nice variety of merchandise. Actually opened additional registers when the lines grew too long. Walmart doesn't do that.

Kris Naman

2023-05

Prices are decent. Not a long wait to the register