Duchess

Chasity Utley

2023-05

I got gas there and went inside for a drink and I was greeted by a friendly employee named Sean. He was smiling and engaged in conversation. The manager , Connie was making deli and the selection of sandwiches was amazing. Store was clean, neat and I will definitely be back. Good job Duchess! 😊

Ronnie Martin

2023-06

The owners of this place must be lazy people. This place hasn't been open 24hrs in awhile. Least they could do is operate consistent hours and update it accordingly. One thing is certain, you cannot count on this gas station or its owners.

DJMH MUSIC

2024-01

Very nice everytime I come through!!! I appreciate the smiles and have a great day before I start my day at work!

Matt Carter

2023-07

Listen I understand it can be hard to operate a business but sometimes you just gotta learn to just close it down that's a great spot someone else could be making money not just wasting everyone's time update hours on maps so everyone knows to stay away who needs food or a bathroom break

Samantha Jackson

2023-05

I don't typically write reviews...but this gas station is shady. There's an older woman in there who always has a 1 year old behind the counter or attached to her hip. Today the little guy was running around woth lighters and getting into the cigarettes. I mean...I don't want to be a judgemental person I really don't, but how can a manager or store owner find that acceptable? That's not safe. What if this place gets shot up and robbed with that little kid behind the counter? Or what if he gets into something dangerous? Chemicals? It's just not appropriate at all and needs to be addressed immediately. I typically stop at this gas station after work due to the proximity to 73, but I just can't go here anymore...I really hope someone does something about this situation...

Nina Stover

2022-05

I get wanting to get off work but just because yew close as midnight... never does that mean yew walk out at that time when yew are a closer. That's just my experienceI'm sitting outside of this location along with 4 other cars and the doors got locked,10 minutes early. While 4 other cars and I were sitting here Some people really depend on those last few minutes considering some people try to avoid driving all the way through wilmington when they get off work. The town is whack and I kind of grew up around the area and try at ALL costs to avoid going through the town. The cashier just stared and then kept counting her money as if 4 other people didn't attempt to get in the door right after me.

K H

2019-05

I am working in Wilmington from out of state. I was frequenting this gas station because it accepts Apple Pay and also allows you to pay for lottery with Apple Pay or credit/debit card. I like to play keno and as of late, have been quite successful at it, winning $400 a handful of times and even $800 another. As a result of my good fortune, I was playing keno daily, always at the BP Duchess on Rombach Ave. This past Saturday morning was no exception. On my way to work, I stopped in, purchased a beverage and a $40 keno ticket. $40 is quite a lot of $ to spend on a lottery ticket, but as a regular player, I’m confident I can make at least half of it back, worst case scenario. I played a 5 spot for 20 draws with a booster. Upon checking out, my card was declined. I use Apple Pay because my wife has my actual card back home in Wisconsin. Well, she withdrew a large sum of $ the previous night and hadn’t had a chance to tell me yet. Being a regular customer and a honest person, I assured the young man behind the counter, I’d be back as soon as I could, as I had to get to work. If not, the store is out the $40. My nearest bank is in Xenia so I borrowed $40 from a co worker and returned to BP an hour later. On my way I was checking last draws for results and realized I had won $800 and some change. As soon as I walked in the store, the young man that had sold me the ticket was standing on the customer side of the counter talking to the young lady starting her shift. He has a large wad of $ in his hand, and turns his back to me and puts it in his wallet. Then he smiles and hands me a new keno ticket to fill out. Now realize, I haven’t said a word yet. I asked him where my ticket was and he replied “I sold it” I asked him how...nobody is going to buy a $40 keno ticket that has already started.Personally I don’t know anybody that would spend that kind of money on lottery period. He didn’t have an answer. That’s when I asked the young lady working if there was a manager I could talk to. The manager came out of his office, and I explained the situation. He asked the young man about the wad of money, and he said it was his. I explained to the manager I thought he was a liar. I also explained to him that I’m in there daily buying lottery, cigarettes, Red Bull and fuel, spending upwards of $500/wk there, which the young lady vouched for me on. He said “I’ll look into it” and smirked at me. I explained I would be taking my business elsewhere. I tried to call the corporate office and left a message but got no call back. I really hope they reviewed the cameras and terminated that employee. Very dishonest. Made me sick. I realize I didn’t have the $, but I told him I would be back and I stood by my word. If that would have been a losing ticket, I would’ve still came back. If I hadn’t, I doubt the ticket would have been “sold” and as a result, the store would be out $40. If someone would do that, what else is he capable of? How does he have the time to be watching keno? Maybe that’s why there’s no hot breakfast or hot coffee. I recommend going to the Sunoco on South St. Very nice honest ppl, and they accept Apple Pay.And Jody^^ I don’t think it’s a coincidence that certain employee you’re referring to, works the night/early am shift. Smh

Anja Hiser

2021-05

Really bad gas station to go too. They were open said the hours on the door. Someone I know went in to get a pop after working a full shift and the guy tried lying refusing to sell him a pop, not to mention if your supposed to be closed then why the hell are the front doors open to let customers in?

Eric Hagerman

2022-05

Website lies half the time, says 24hrs but it closes at midnight but be warned they stop the pumps early and leave the lights on so you waste time trying to find out if they are open.

Aj Monroe

2022-05

Legit just called about an application and the manager was very rude and claimed to have previously scheduled an interview with me that had never happened. Overall was very unfriendly and went about the wrong way.

Connie Arredondo

2023-05

The store is back to way better like it used to be! Please give us a chance to serve you!

Jeffrey Quickle

2023-11

Never open late night or early morning.

DerekFredo Andrews

2022-05

This store is ridiculous they need new owners or just close it’s always 15 min be back or sorry for the inconvenience when it’s suppose to be open 24 hours the money they could be making with all these jobs around just shameful

arkofdragonface

2019-05

Duchess gas station fired me today because a guy named Chris kept complaining and kept complaining about me stirring up trouble and I was told pacifically by the manager he let it slip that Chris was the one that was complaining and he informed me that he was sorry but he had to let me go it all started when I ask for his ID

Jody Shoemaker

2018-05

No coffee ready on certain mornings between 430 and 5 am. I think its a certain employee

Tara Fonner

2018-05

Pumps can be a pain sometimes. Pop and food stuff seems extra expensive.

A Murphy

2022-05

Great fuel station