Rite Aid

Phillip P.

2020-05

Hard liquor is hard to find around here at odd hours. Maybe all the time. This Rite Aid has a far better selection than the Walmart across the street or the Chief Supermarket down the street. Great selection of bourbon, gin, rum, and other assorted alcohols.

Nick Savage

2023-05

If you're looking for terrible service without a smile then look no further. If you are like me and love waiting on hold for 15 mins then this is the place for you. When they do actually have working phones they take the utmost care to meticulously misplace your prescriptions or misunderstand your instructions. It's this attention to detail that makes them the premier pharmacy in the area, that is if you ignore literally every other pharmacy within 20 miles. But don't take my word for it. Try Rite Aid in Wauseon today, you'll be sad you did!

Martie Peck

2023-05

Of the 3 meds that I order 1 was not filled. I was told that it must have been a computer problem. They said it would take 30 mins to fill. If I had 30 mins to wait I would not have ordered them over the phone. This has happened a number of times and it is finally time to switch to another pharmacy. I will only return if I need to buy hard liquor since they are the only local store license to sell.

John Barclay

2023-05

To start, the one star is only for the window clerk. The other pharmacy employees are uncaring of customers patronizing their pharmacy. I called U of M hospital to obtain a short supply of my thyroid medication. I had run out and although I had already ordered a 90 day supply on line through mail order, they could not get it to me timely before I ran out Monday. This is Thursday so 4 days without my medication and I am feeling it. U of M had called my order in this morning so I went to pick it up at 530PM. I initially waited 20 minutes behind 4 cars in the single line drive through. The cars did not move once in 20 minutes. I went inside to the pick up window where one female employee was taking care of a line of 10 people. I was 5th in line. There was a male pharmacist filling prescriptions, another male employee fiddling with bags of prescriptions hanging for pick-up but neither of the male employees lifted a finger to help the window clerk unless she could not address the customer's needs independently. I happened to be the one customer the male pharmacist came to the window to tell me he had not filled the script for me because insurance was not going to pay for it and I would need to pay for it without the benefit of my insurance because my 90 day supply had already been filled. OK, with the good rx he said it would be under $10. so I requested he fill the script. I was told to wait until my name was called over the intercom. I sat in the waiting area for about 5 minutes until my name was called went to the other window because now there were 5 more people in the pick-up line while the pharmacist kept his head down, not looking at any customers and the other male employee continued to rub the plastic bags of prescriptions. That drop off window had a sign stating to go to the pick up window. Oh my! So I waited in the line twice for a total of more than 40 minutes after waiting in the drive through line for 20 minutes. The rite aid in Wauseon, Ohio does not care enough for their customers to figure out that the male pharmacist should be empowered to assist customers and not just count pills and put them in bottles for future customers not yet there. The other male employee would rather spend his time rubbing plastic bags of medication. While I was there waiting, neither male employee helped a waiting customer even once. Never again.

Kathleen Rahn

2021-05

This Rite Aid store is unlike any other Rite Atd store. I've had to deal with pharmacies, like Wal-Mart and others. I really must state that this location in Wauseon on Shoop Ave is the best!!! The pharmacist are great, kind, helpful and easy to speak with. But, the other people the cashier, the pharm~tech and the stock personal are the back bone to keep this store going. Everyone there are just the best. I'm in a wheelchair 24/7, and there are times in the past when I had no one around to pick up my prescriptions. Matt, the pharmacist would take the time to bring me my prescription after he got off from work. Its really worthy in this day and age to be acknowledge as a customer with kindness. Like I stated, all of the people at the Rite Aid store in Wauseon I would like to say again. Thank you for your effort & kindness. I appreciate it from the bottom of my ❤ heart. That is why this store get 5 STARS....Sincerely yours,Kathleen Rahn

Ashley Paige

2022-05

This is thee WORST Rite Aid pharmacy I’ve ever dealt with! I’ve been a customer here for a year and am in the process of having my pharmacy switched. They NEVER answer the phones, I was on the phone trying to get through to the pharmacy today to make sure my prescriptions were actually ready because they never have them ready on the day/time. I live 20 min out of the way, so when I drop my daughter off at school and I’m already out I’d like to stop and pick them up so I don’t have to make another trip later since they are all taken in the A.M. I’ve been told “absolutely that’s no problem, we’ll make a little note so it doesn’t happen again” and I kid you not it never fails every single time I go to pick them up they always tell me they’re not ready even though I’ve asked them repeatedly if they could be done in the morning and they always say “sure that’s not a problem at all”, then they ask me to come back later, I got tired of making double trips so I now sit and wait while they fill them and then they want to have an attitude with me because I refuse to leave making an unnecessary trip back there when I’ve been asking them for over a year. And the last time I was in there to pick up my daughters eczema lotion I said our last name and she said “oh I know what your here for” then went on to name my prescriptions informing me that they were not ready, obviously because I’m not there to pick up them I was there to pick up for my daughter. I felt discriminated against. And absolutely hate dealing with this pharmacy, the almost all snobby employees (they have two very sweet girls employed there) other than that they are extremely rude to me when I pull up once a month and the feeling is very mutual.

TANYA GREENE

2018-05

The girls at this store are all sweet as candy! Very personable, attentive , and VERY helpful and nice! It's a pleasure to go into that store. Pat , Chrissy , Mandy , and all the girls exceed my expectation every time I am there. Ladies, keep up the good work!!

Keri B

2019-05

Every time i go to the drive thru I end up waiting long periods of time. They dont send the person on if their script isnt ready, they just leave everyone to sit and wait for them to fill it. This time there was no one even by the window for at least 10 minutes inside.

Amy Pennington

2020-05

Stopped to pick up insulin for my dog, thought it would be more convenient then Walmart . Price was 150.00 more than what I have payed at Walmart. When asked why so much here they told me go to walmart. I will never shop in there for anything else.

Mikey Sifuentes

2024-02

Great store with friendly staff

Maddy Ann

2022-05

Four staff members behind the counter talking and the drive thru still isn’t open? REALLY convenient.

Ron Roth

2020-05

Stopped in this morning to pick up a few things. I was very surprised and disappointed to find none of the workers were wearing a mask. This seems very disrespectful to their customers.

william whiteford

2023-05

I'm very pleased with the friendly helpful staff.I am also impressed with RITE AID

Dustin Neely

2021-05

Great pharmacy. Five stars, because it is the best. My wife loves it too.

Jessica mabe

2023-05

45 minute wait in the drive thru is just ridiculous 🤬

Jordan Leatherman

2023-05

Trash. Rude. Answer you're phone! Answer a question without the attitude!

Blake Karwoski

2021-05

Offered walk-in Covid vaccine! Very nice service.

James Baldwin

2020-05

Why do you have to wait so long for a prescription every time.

Matt Nofziger

2023-05

Lauren at the drive thru is so lost.

Melissa Delaney

2018-05

Horrible service the cashier was mean and nasty I will not bring my service to them anymore

Jay Novak

2022-05

Nobody from the pharmacy ever answers the phone!

J “Doc*Savage” Nadeau

2017-05

The only place you can get hard liquor

Jamie Beck

2017-05

Friendly fill prescription quick