Harbortown Marine Inc

Dean MacLean

2023-05

What makes this Small town marina store great, is the people. They’re not a typical corporate distributor. They’re boaters! They live and breath boating, and know the products you need, even if you don’t. They’re always happy to help, and if they don’t stock it, they’ll help you find it. Our boat was not well cared for by its previous owners, and we spent years trying to get it right. We’ll we could have saved those years of trial and error if we’d gone here first. Our boat now looks brand new again with products that Russ recommended and sold us. He even told us how to use it.. GO HERE FIRST!

Robert Dunn

2020-05

I don't typically post reviews, but I feel like they deserve it. I am new to boating this year and I bought a used boat that needed some TLC. I typically search the internet for the best prices on everything and I have to say there prices have been either the same as online or within a dollar or two and everything I have needed has been in stock. Russ and Judy have been extremely knowledgeable and helpful every time I have been in the store. This past weekend my impeller went bad and not only did they have the exact one that I needed in stock, but Russ took the extra time to explain to me how to change everything and where to find all of the broken pieces. They are both top notch in my book and I will continue to shop with them. Thanks for being honest and helpful.

murphy dickason

2021-05

Wow. What a terrible establishment.I went in to buy equipment and didn’t have a mask. I went to purchase a mask, and instantly received poor service. The lady was extremely unprofessional. I went out to give my friend the mask, who I had purchased it for, so he could come into the store - but before I could give him the item, she’s demanding that I need to come back to the counter to sign. Sorry - I was trying to allow my friend to come inside. The item was purchased.Then she has the nerve to tell me that I am disrespectful - even though she has been nothing but rude and unprofessional.What kind of customer service does this place have?You would think small business would want business, but not this nasty lady. She woke up on the wrong side of the bed, clearly!I would never, ever, do business with this company. And I will make sure to tell everyone I know about this woman. Wow. I have never been so disrespected in my entire life.I don’t know if she was the owner, but if so, she needs to give it up. You’re never going to survive with how you treat people.It’s funny how you’ll comment back to my review telling me that your customer needs a reality check...look at your comments on your page - everyone says how nasty you are to people. It sounds like you’re the one who needs to understand just how you come across to your customers.You’re extremely rude, and unprofessional - your business is a joke.

Donald Kaspar

2023-07

Great little place have the best flags in the area. I always check here before going to the other marine place. The people are very knowledgeable about marine parts.

Ryan Costello

2022-05

My grandfather used to come hear alot for parts and supplies, I've been going here the last 6 months for parts for my boat, while some of there prices are high, beats a trip out to a dealer for service parts, been getting my volvo penta parts here. Really friendly and knowledgeable. Will always support local business

arran biggart

2021-05

Needed a tube of 3m marine adhesive 4200 fast dry. Beaver park marina is closer to my house so I stopped there for a tube, after buying two tubes from harbor town a few weeks back for $19.99 beaver creek tried selling me one for $37.99! Russ and Jody are very helpful and give advice if you are in need. From now on this is the ONLY place I can trust and will go to for my boating needs! Thanks guys!

Dawn V

2019-05

Just found this store and will definitely be back. The selection is amazing and their prices were really great. The people were friendly and were so patient with us while they answered all of our new-boater questions. Thank you!

Grant spring

2022-05

If I could give it 0 stars I would the lady working behind the counter made you feel like it was her fault you where there any questions is answered in a yell and like she goes out of your way to make you feel dumb. Went to return something today she goes and yells and gets loud with me when I choose to return the item instead of exchange, very rude I wouldn’t go here

Jack Kreeger

2022-05

A great place to buy marine parts. Very helpful and good prices. Had several problems with my boat and got great advice from owner. My boat runs great Thank you Great people.

Patricia Deidrick

2017-05

I had a return of a couple of chairs that I had bought from them, over a year ago, that had broken. They took them back and replaced them with new,with no hassle. They were polite and professional. Defiantly recommend them

Tom Mckain

2021-05

Very nice people to do business with!Gave me mechanical advice when I need it and prices are very fair!HIGHLY RECOMMEND!!!!They definitely have my business!

Louis Aloi

2022-05

A great mom&pop store just east of Harbortown district behind McDonald's in strip mall left of hardware store.Had RV plug🔌and flag kit🇺🇲I needed for summer season in Vermilion.A hidden gem I'll be back.👍

DANIEL BANAS

2023-06

Great place for marine supplies. Has the stuff that nobody else has

Otis

2017-05

Hands down best marine shop in town! Ed can diagnose your boat from inside the store, just tell him what went wrong and he'll tell you what you need! Ed has years of experience!

Tracy G

2020-05

These people are rude and unfriendly! Not even any type of greeting when you walk into the store. I don’t know how they run a business but we will never be back and I will let all our boater friends know as well.

Joseph Dennis

2019-05

Ed is very helpful and they pretty much have what u need u cant beat the prices.if u don't know something ask Ed's a book of knowledge. Thanks ed

Lawrence Dake

2020-05

Great people have just about anything you might need l, if they don't great customer service to order it for you.

Michael Burlikowski

2020-05

Everytime I go there, Harbortown either has exactly what you want, or will help finding something that will work. Their service is exemplary.

Justin Chaffin

2020-05

I recommend going there for your boating needs. Good prices and good service. They know what they're talking about.

Kevin Krischer

2020-05

Great locally own marine store for all your boating needs! Shop local!

Amanda Tucker

2021-05

Convenient and have the supplies you need but the older lady there is NASTY!!!

Isaiah Brewer

2017-05

Nice people. Polite and straight forward. Quick to find everything and knowledgeable.

Sampson Lough

2021-05

Great place

Carolyn Kingsboro

2019-05

Unfriendly staff