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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tiffany
2024-01
This Goodwill is always pretty organized and cleanly. They appear to get a good stock of donations as there are a good variety of items whenever I go. Don’t find many puzzles usually, but that is of course dependent on the community. Sizes are separated well and prices are easy to find on items. Staff is friendly. I usually leave with goodies at this location.
Shamus Donnelly
2024-04
This is a decently organized and moderately clean Goodwill. I have been to many Goodwill's, and this is my favorite one. I make sure to stop by every time I am in town. The staff is always nice and pleasant and always offer their help every time I have gone. The only complaint I could say is the majority of the customers are usually jerks that go. Keep up the great work, and see you guys soon!
Gilmore Talk
2024-03
Usually my family and I have a good experience here, but the last time was not. One of the employees was downright rude. She kept coming over to the section we were at for some reason, not acknowledging us in any way except to make it known we were in her way. We felt very uncomfortable .I tried to smile at her and be friendly, to no avail. She was more than happy to be friendly to a man in the same section. We happily left a full cart.
Michael Christenson
2023-11
One of the best stores I go too.Gale is my favorite employ there ! All the employees and manager are very good and very professional. I just wish you guys would open at 9 AM again so I can shop there more frequently.
Pongo Dalmation
2023-05
one star for one simple reason.the racks are so packed i cant actually shop for clothes.ive never looked at the skirts, shorts, pants, or jackets. i occasionally look at shirts.today was the first time i was able to look through the shirts. ALTHOUGH with the like eight people working their at one time.the one rack i was physically able to shop at, there was a very nice lady filling it up to the brim with more clothes, too the point were i couldnt even find the stuff i was looking for 5 minutes prior.because i wasnt physically able to find what i was looking for, because i couldnt actually look through the racks any longer.you are literally losing money by keeping too much product on the racks.
Trudy Kearns
2022-05
Always clean and organized. Staff helpful and friendly. Manager Diane is always making sure things are organized and easy to find. Appears to really appreciate the job her staff does. Will shop again when in town. By far my favorite Goodwill in Ohio. Prices at all Goodwills, Salvation Army, etc. Are getting a higher for a second hand store. But that isn't the empolyees/manages fault. It is corporate who determines prices.
Erin Triplett
2019-05
The store is filthy and the racks are so overstuffed that you cannot even look through them. I have never personally had any issues with the employees or manager, but have witnessed the manager being very rude and disrespectful to a customer when it was not needed. I definitely think this store has potential though. If the good merchandise would stop walking out the door with employees and with a deep clean, this place would definitely bring in more money.
Debra Morgan
2020-05
I understand it’s donated goods but that doesn’t mean the premises shouldn’t be cleaned. The floors were filthy. It doesn’t say much for the vermillion community. There are many goodwill stores that are clean and well kept and easy to shop. This one makes you feel like you need to wash your hands when leaving. Maybe needs new management ?
Nicola Markus
2021-05
The selection and prices are getting better. Some stuff is way overpriced but I’ve found some really good deals on some nice items too. It is a smaller store but they keep adding new shelves of merch over the years to expand.
Donny Brav
2019-05
Friendly staff. Clean store. A great place to get overpriced donations for prices higher than garage sales! I recently found a used snorkel and flipper set with the original sticker ($49). They wanted $30 for it! They live off the name and their old business model, but they really jacked up the prices, which is strange because they already provided so much.
Edward Gaines
2022-05
The staff is pleasant enough. I just wish the GoodWill would sort their clothes BY COLOR, like the Salvation Army does. It's easier to peruse, and it's more pleasing to the eye!
Shannah Samsel
2021-05
I tought it was very clean. I actually was happy to see plus size clothes in 4x and 5x sizes! I definitely will be checking back in and often.
Bree Bradley
2023-05
The short haired cashier was ABSOLUTELY the LOVELIEST person to help me with all my inquiries! Definitely check this place out!
Amy Lucas
2021-05
$20 for a used blanket..... seriously 😳The prices here have gone through the roof!I don’t donate items so that folks who can afford new items buy them...... this is a second hand store with Midway Mall prices.Absolutely SHAMEFUL
Leona Rigo
2018-05
My last three trips (probably more) have left me disgusted. The racks are overstuffed and the shelves and shoe areas are a mess. I told myself I would not go back...and gave it another try this morning...no improvement.
Melanie Holmes
2018-05
Always picked through by every employee regardless what they say, if it is nice, most likely it will not make it to the floor, and if it does it will be priced 3x what it is worth. Its a circus, plus poorly paid employees.
Jray C
2018-05
Assistant manger has excellent customer service!! Personally my favorite store out of all in the county!! Definitely worth the trip!!
Cleveland Steamer
2021-05
THE most EXPENSIVE GOODWILL I HAVE EVER VISITED! PRICES ARE RETAIL OR HIGHER. SICKENING / SAD. The best donations never even see the floor for resale, they're taken home
Beth Woods
2023-05
A nice store with helpful employees. It was definitely worth the stop.
Wendy Andino
2021-05
They have fair prices. The selection is smaller and they don't have daily specials. Not bad though.
Aaron Robertson
2022-05
The items in the case are eBay price or sometimes more but the employees are friendly. I'd say a 7 out of 10.
Samuel Reamer
2016-05
Nice sized store with a great selection, some of the prices seemed higher than other stores.
riley young
2022-05
I just bought an unhealthy amount of clothes and I don't care because I've never been happier
Jacob Bacci (Adrennec Wolf)
2022-05
Okay for a thrift atore but terrible for a goodwill. Much bigger ripoffs than even the norwalk store!
Susan Zabrecky
2022-05
Great selection of mugs and miscellaneous items. Helpful staff
jacksepticeye_fangirl 2413
2017-05
I love each it there it has great shoes clothes and toys
MONA
2021-05
Small and full. They need to have a big sale to move stuff.
Terri
2021-05
Nice store, good prices and great employees!!
Richard Williams
2023-05
One of thnicest clearner goodwill stores that I have been in.
Christine Dodson
2022-05
Always nice helpful people and great deals
Monday | 10 AM-8 PM |
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Tuesday | 10 AM-8 PM |
Wednesday | 10 AM-8 PM |
Thursday | 10 AM-8 PM |
Friday | 10 AM-8 PM |
Saturday | 10 AM-8 PM |
Sunday | 10 AM-6 PM |
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