Giant Eagle Pharmacy

Ginni Tuggle

2024-02

My husband had eye surgery and needed two prescriptions filled for eyedrops. Giant Eagle in Green was the only pharmacy in the area that had one of the prescriptions but the clerk told me that it would take 24 hours to get it approved since the prescription was sent to another pharmacy. I explained to him that we had already been 24 hours post-surgery without having any eyedrops since we couldn’t locate a pharmacy that had the drops, and he told me he would do his best to fill the script sooner. An hour later he called us and said we could pick up the prescription! I was so grateful for their prompt customer service!

Lisa Longo

2024-04

Kristy, the pharmacist went above and beyond to help me commandeer medication that was hard to find. She called other pharmacies, followed up with me and demonstrated her willingness to care for her customers, go the extra mile and restore my faith in a healthcare system that’s broken.

John Casino

2024-04

Big guy in the glasses was apparently having a bad day. Didn't greet me, asked for my birthday twice, pointed at the card processor like I was an illegal alien, and was tight lipped when our transaction was over. I wasn't having the best day either, thanks for making it a little more irritating.

Courtney Spangler

2024-03

This pharmacy is horrible I have never had this much problems getting my medications before until I had to switch to this giant eagle every month it's some issue with either mine or my husband's meds and it is ridiculous it's the same stuff everytime and they have had us for almost a year now but still horrible. And the time I'll wait while they all stand there looking at me is unbelievable

Ethan Hunt

2023-10

Over the years giant eagle has slowly changed all their generics to the cheapest possible offbrands all manufactured in India. It’s clear GIant Eagle values profit over quality, I’ve started switching my meds to CVS which has American made generics.

Caelyn Boyd

2023-05

My mom came here to pick up her medicine, as she has done so for many years. She comes home to tell me of the horrible customer service that she received by a woman named Hailey, working the counter. She was very short, extremely rude, and did not ask all the proper questions that I know they are supposed to for verification and store perks. Not sure what is in the air or maybe its the holidays, but something needs to change in that department. My mom did not deserve the treatment that the lady had given her. Customer service skills definitely need some work!

Lana McKeown

2023-05

My mom called in 2 refills and told they would be ready next day. Two days later a text saying 1 medication ready. With the cost of gas wanted to pick both up together. 3 days later I called and was told 2nd medication not ready and I can pick up tomorrow. When mom complained they said can you pick up in an hour. If medication was there why on earth was it not ready in the first place. I know Giant Eagle doesn't care and will use Covid as an excuse.

Ty Blankenship

2019-05

This pharmacy is terrible. To many stories to tell. Moving back to my original pharmacy that 45 minute drive away (I have recently moved) because this Pharmacy just does not give a care for the customers. Robots could do there jobs much more effectively and maybe my prescriptions would be ready on time that way.Going back to my small town pharmacist who always went the extra mile for me. The cost savings and proximity to my house are not worth the physical pain I just endured because people cannot do their job.

Danielle Jaramillo

2022-05

This place is an absolute trainwreck of incompetence and mismanagement. EVERY. SINGLE. TIME. they either don't have a prescription ready that's been submitted for well over 24 hours, or they screw up my insurance, or argue with me about why my doctor is wrong (which he isn't, they just don't know the whole story and don't need to), lie to my face...I could literally write a book about why this dumpster fire should be shut down. Today was the last straw, we're moving everything to another pharmacy. Save yourself the headaches and stay FAR AWAY from this mess.

Erin Schermesser

2023-05

One of the slowest pharmacies in the area. I despise coming here. 3 cars in the line in front of you? Better turn your car off to conserve gas and hope you brought some form of entertainment for the wait.

Deb Comeione

2017-05

The pharmacy is horrible after more then several months to almost a year of errors on getting my prescription ready on time I blew up at the manager last night who instead of blaming the incompencency of the employees had the nerve to blame my husband and I used that f word. ...then they phoned my physicians to tell them they will no longer be filling my Rx due to abuse seriously. ...what about having your customer having to come back and forth for there medicines due to your lack of job performance. Maybe giant eagle should start charging the pharmacy tech and pharmacist for our gas. I clearly do not want to give a star at all

Kevin Cleckner

2022-05

After working 12 hours today I went to pick up my script and they said they had nothing for me, after looking again they said my script would be ready in 15-20 minutes..my doctor sent that script over to you yesterday morning so why wasn't it ready ? Just what I wanted to do was go sit in the parking lot for 20 minutes after working a very long day and have to go back in the drive thru line and wait again..NOT..This happens all the time..i guess its time to start going else where..very poor business

Charlotte Newman

2023-10

I have used this pharmacy for 15 years since moving to Green . I had no problems. My medications are ready for pick up . 5 stars

Sandi Dolan

2024-04

Just a good store for all my needs

Tiffany Testa

2021-05

The pharmacy can be busy but the staff has always been helpful, communicative and fast. I am appreciative of the attention and care the team gives - KEEP IT UP :-)

David McLaughlin

2018-05

It seems to be a busy pharmacy in the peak times but they have always done a good job for me. I am not sure what they could do to earn that 5th star but I can't be 5 star enthusiastic about a pharmacy.

Allison Williams

2017-05

Fast, courteous, and understanding. I fill all of our prescriptions here. Never a mix up.

Thomas Diroll II

2018-05

Very polite accociates. Accommodating.

Riley Miller

2023-05

Always helpful and accurate.

Carrie Stranger

2023-05

Fast and efficient service

Crystal Nicole

2018-05

Fast service, convenient