Heinen's Grocery Store

Courtney Posante

2023-12

Heinen’s is one of the best local grocery stores you’ll ever find. Lots of locally sourced foods, lots of quality and wholesome ingredients, all at more affordable prices compared to the bigger chain stores. The employees are always friendly and helpful, and my kids enjoy getting a free cookie at the bakery! And the twinsburg Heinen’s is one of my top favorite Heinen’s to visit, because of how nice, cohesive, and organized the store is. May be weird it’s a reason I will never move away, but having a grocery store like Heinen’s close by is for sure a game changer!

Dena Ward

2017-05

I've so far never been in a Heinens I didn't love! The prices are a little high but you pay the best fruits and vegetables around. The store is always clean, we'll stocked and the staff is always friendly.

Richard Sandor

2023-12

Unfortunately, their prices have skyrocketed. But, the quality of the food is exceptional, especially produce and deli meat. They have a Two Brothers "generic" line of deli meats, dairy, and other products which is exceptional.

Sharon Kantura

2022-05

This is a one time review, I’ve never had a reduction in quality and Hines products or services. Up until recently. Yesterday February Second I placed an Instacart order for two boxes of Heinen’s bone broth. I went to use the packages today for the first time and the safety seals are broken on both packages making the product unuseful. I’m thoroughly disappointed. However I will continue using Heinen’s because they’re the best around. But in this day and age finance needs to up their quality control so the customers have better confidence that the products they’re getting meet their expectations

Brad Lewis

2023-08

It's always a pleasure to shop at Heinen's. The team member staff are always friendly and helpful. The produce, prepared foods section and shelf / end cap are always presented in an orderly manner that attracts shoppers wanting to purchase.

Lesley Field

2023-08

Excellent fresh produce! The meat department, deli, and seafood counters are always well staffed. Shelves are always full, and all the employees are always friendly and helpful.

K C

2023-05

I am a fan of Heinen's in general, but Twinsburg Heinen's outshines them all! The customer service, familiar friendly faces and genuine concern for my family's satisfaction by everyone at this store is unmatched!I truly feel like a valued customer every time I walk out the doorSpecial thanks to Michelle in management!

Chrystal O

2018-05

I love shopping here! The people are friendly. So many choices! Beers on tap [pay cheep for a sample], they have a nice beer selection, wines are nice too, they have a wine station also [they offer samples for that too], nice selection of fresh sushi [5$ wednesdays on select sushi], an olive bar, great place to get cheeses, nice fresh meats, good deli, good bakery, awesome salad bar, a few soup selections, black jewl pop corn, amish popcorn and more. The store is just great. You may pay a little more on cirtain things but honestly it's woth it for the quality!

Margaret LaVenia

2023-05

I had never been here before. It's a very nice store. Nice variety of products, brands that you don't see in other larger grocery stores. Lots of employees so able to ask questions if need to. Produce department is beautifully displayed and all so fresh and well cared for! There are different varieties there that you never see in the bigger chains! There are nice varieties of pre-made foods for healthy grab and go. I had mulit-grain croissant with mozzarella, tomatoes and arugula that was delicious. I had to try a peanut butter brownie also that was wonderful too!

Ryan Salo

2023-06

This is the best heinen's in the area, services fantastic, produce selection is always great and never have to wait long at all in the deli section. They have a spectacular wine selection as well.

Greg Beeman

2022-05

Always clean, professional, knowledgeable and friendly personal. Outstanding selection of groceries. Have had plenty of there prepared foods and dinners. Beef tips and mashed potatoes in gravy had tonight, forget about it, this had to be cooked all day absolutely delicious. Should have bought 2 , another for tomorrow, yes that good.

Kristine Mitchell

2023-05

I had such an unbelievable blessed experience at the Heinen's in Twinsburg today. The other day I gave my husband my bank card to pay for gas, and he forgot to give me it back. When I was at the register about to pay for my groceries which I am purchasing for a good friend that just had her baby, I realize that I didn't have my bank card. I told the cashier that I was sorry but I couldn't pay for my order because of not having the money on hand to purchase it, he went over to his manager to cancel the transaction, and Rachel I'm assuming she's one of the managers, told me that she would take care of it for me. I just thought that was one of the nicest things that someone could do in this hard time that we're having. I had my seven-month-old with me and my husband is currently at the house sick with my two year old so I was unable to run home and get the funds for my order. I definitely recommend shopping here because of the hospitality and the understanding that the staff has. Thank you again to Heinen's, you guys made my day and helped bless a new mama in need!

Peter O

2023-05

Always a pleasure to shop here. The employees are pleasant and helpful and the produce is nearly always fresh. If their prices were a little lower I'd give them five stars.

Jagjit Sidhu

2023-12

Produce is the best. Deli options are also great.

R DS

2020-05

This is a beautiful store. Unbelievably clean and organized. The produce is always perfect. We drive 25 minutes from Bedford passing countless giant eagle stores to shop here because of how nice the store is. The staff is great! Truly nice people! The manager must be doing a good job! We the customers really appreciate the extra effort!!

Ryan Moyer

2023-05

Absolutely perfect place to shop for a healthy eater who does not want to pay a premium for fresh food. Incredible that Acme and Giant Eagle are still in business with this place around

Emily Purdon

2023-05

Shopping at Heinen's is always a good experience. It's neat and clean, the employees are always nice & helpful, and I can always find what I need! Not to mention their produce is the best quality all the time!

Michael Sweeney

2022-05

Got to be the best grocery store around. Best produce for those of us that need to be vegan for medical reasons. Do a great job of stocking what their costumers’ are looking for. Great sooshi (sorry no spell check) selection. Love their bakery also! Cannot say enough about the place!

julie barnett

2021-05

I love Heinen's though I realize they are higher priced than all the grocers nearby. Produce department is always top notch. Like that they've kept it a smaller store. Know where everything is so I can get in and out quick. 95% Friendly helpful staff. Best salad bar and good prepared food section until Covid.

Jeremy Ray

2023-09

If you want to buy the same product for twice the money, Heinen's is the store for you! The people are great, however.

Stephanie

2022-05

Great sushi, alcohol selection, ready-to-eat foods, and everything in between! Definitely a higher price tag than shopping at a Giant Eagle, but for certain items, Heinens is the only choice!!Recently was able to find a seltzer I had been looking for here - no one else around town had it!!

Laura Ciocia

2019-05

I love this store and was especially happy to learn they're adding more plant based options. It's easy to navigate, always spotless and has a great selection of pretty much everything - from the basic to the speciality. But most importantly, they have managed to assemble an incredible staff - every single person I've encountered there is unfailingly helpful and kind.

Wendy Voelker

2019-05

Love this store! Staff is super friendly and helpful, store is clean and shiny, food choices are plentiful. Prices *can* be a bit higher than at other stores, but the quality of the food and service makes it worth it. Don't miss: the self-service wine kiosk (!!!) and the many opportunities for food sampling!

Ty Wallan

2023-05

Always fun shopping here and I want to thank a cashier named Jeff Z! He was absolutely wonderful with my big ordersI really appreciated that 🙏🙏🙏

Sharmila Chakraverty

2022-05

Always nice and clean. People are curteous and helpful. Sometimes they have good sale. Otherwise its a pricey grocery store. Now everything costs more. But they opened up there salad bar and soup corral. Hopefully they'll start the cheese sampling soon also.

Daniel Sypen

2020-05

Heinen's has the best service of any grocer in the area. High quality products, with friendly employees. There is always somebody available to help. Prices are a little higher than some other grocers, but the quality is worth it.

sheena f

2023-08

Not sure who the new ppl they've recently hired are but, whew. I'll go the Market District for awhile.It's been rough with the lack of customer service.

Lauri Schroeder

2022-05

Heinen's carries things I can't get at Giant Eagle. Their organic produce is great and they have a great selection. They're a little pricey and they don't carry everything but their meat, produce, seafood and cheese selection is top notch.

Da Hills

2021-05

Our new go to spot wasn't really up on Heinen's but what can I say I actually like the place. Clean well put together fresh produce meat area appears clean and SMELLS clean. Yes I like this place.

Sandi S

2020-05

They have gone through some changes in the last year and not for the better. The bakery section used to be homemade and fresh daily not anymore most of the baked goods are brought in and boxed instore. Management used to be visible and helpful. They are rarely seen anymore and the atmosphere is not as friendly neighborhood store anymore!!! Just a sign of the times...sad!!!