Rite Aid

geraldg

2024-01

The place is clean and I find the services fine. The staff is friendly and extremely competent.Notificains concerning medications are prompt and accurate. Additionally they provide any immunization you may need.Getting my immunization here at Rite Aid is much more convenient than at my Doctor's office. The person who wrote the review stating the place should be torn down is foolish and or ignorant in my opinion.

Debbie Wallace

2024-04

I called the pharmacy for several hours straight at least 10 times on 4/1/24. Finally I called the the front customer service. He stated that they dont answer the phones if they are busy. I find that odd, since that isnt customer service. Covid screwed everything up, u cant even call people with Hope's of getting your meds filled. Now I have to just go there since calling my meds in isn't an option. Terrible

Leah Whitson

2023-12

Prices used to be much better but isn't that true for places nowadays?There isn't any "discounted" product isle.Aside from the things Rite Aid cannot control such as the economy for the most helpful and friendly, the pharmacy area is a tad⁹ understaffed, and some meds are out of stock. all in all I personally prefer Rite Aid stores and pharmacies much more than I like the other "popular" stores.

Chat Trap Tv

2024-04

These people are thieves they stole my insurance card they also took my prescription for eye drops gave me all electronic prescriptions that were in the system that were pills I tried to explain to the main pharmacist that this is not accurate I brought my prescription and my medical card on 3-27-24 yesterday they said come back at 6:00 p.m. I never did I came back today 6-28-24 later on in the afternoon and they told me that they will fill my prescription can I come back in 40 minutes came back in 40 minutes they still didn't have my prescription why🤔 because someone never put my stuff in the system from the day before and as well from today the time I left and they asked me to come back what they did was went i the computer and it was old electronic prescriptions that were from a month ago when I went to an emergency room in Oregon for being nauseated and I went to the eye doctor on summit yesterday and got the eye prescription from eye doctor so why would they give me pills and in one of those pill bottles is medicine for nausea instead of eye drops beware of this rite aids their thieves also contacted the insurance company I didn't have a choice my card was stolen so there's going to be a report made as well as an investigation wrong aid cuz you damn sure ain't right I told you to give me my insurance card back and it won't be a problem but since you want to make me out to look crazy now let's see the outcome of this as well as I mentioned to the insurance company about these pills that they gave me instead of eye drops so anyways it goes rite aid you tried to f me over I even tried to talk to the manager who was so nonchalant that I almost doubted myself but no forget dat the investigations will be made on you rite aids beware of this place what you witness is this paper right here is the prescription from the eye doctor yesterday 3.27.24 and then the other photo is the electronic prescription that is from a month ago that is pills but I went to the eye doctor yesterday for eye drops and that's what you see in the first picture so rite aids I'm sick of people and they games the investigation has started I called my insurance company believe that and to whoever think they're going to use the medical card it will be flagged so try it and find out and I would like to add that I asked her if she can go back and check the camera because I know exactly what time I came yesterday and drop my card off through your drive-thru do your cameras work she was nonchalant about that as well are you sure you drop these off here we do have other rite aids she almost made me call her something but I had to remember I wasn't here for that but it's crazy that all these cameras are around people don't want to check their cameras but when somebody steal or somebody walk out with something a quick to check the cameras then ain't that a blip 🤷

Tricey Lewis

2023-11

Came here for cold and cough medicine for my 3 month old and 3 year old both in car seats sick and sleep set in parking lot trying to figure out if i should wake them and take them out in the snow/ cold weather again . Decided to go through drive thru and ask if I could buy it there they sold me the wrong medication didn’t give receipt because they said they don’t print out back there , didn’t want to bother them again so I parked and grab the kids went inside and let them know I needed a different medication the guy working back there in pharmacy literally yelled and said this is why we don’t sell stuff through the drive thru don’t never do it again he was very very rude to me and made me and my little one uncomfortable because he didn’t have the patience to swap my medication out and I didn’t want to settle for a cheaper medication without getting my balance back I will never use this pharmacy again but the customer service at the front desk was very helpful and nice . What a way to start my morning. Thanks a$$hole

Angela Provo

2024-02

They are always friendly and I never have a problem getting my medicine and they always have it done and ordered

Cynthia Hooks

2023-05

Same story as the rest lately. They don’t answer phones, under staffed, scripts can’t & don’t get filled. I have used Rite Aid… forever. First Navarre Ave., now Main St. and so I’ll be switching to a local pharmacy or Kroger. The reliability to get needed meds & communication are key!!

shirley almaraz

2023-05

I went in to use the bathroom because I drive for a living and I was at work; of course no bathroom. I live near by so this is my pharmacy also why I felt comfortable. During my visit I noticed an elderly man with a walker waiting to get service. A woman came from behind to rudely tell the man it was drive thru only. The man said I don’t drive and I need my prescriptions. And this man wasn’t lying because he just got off my bus. Then today, I go there and was told my prescription wasn’t ready. It was order yesterday at 10:30 AM! A lot of times they are not open during their scheduled hours or close! This isn’t even the only location doing this I just switched from Navarre not long ago because every time I went up there it was closed when they were scheduled to be open. Now this one too!!! Rite aid is becoming unreliable I guess I’m gonna have to switch again!

Lacy Alvarez

2024-05

Great store always find what I need

Brian shipp

2023-05

I was looking for a particular Robitussin cough syrup for my wife. A women associate lead me to the right aisle. When I didn't know the different between some of the Robitussin a male Pharmacist help me find the right one. Then when I went to check out another lady women associate was really nice and patience with even when my debit card came up declined three times. called the wife found out the card was on lock mode lol. All three associates over all were amazing and very helpful. Customer service like that has become very rare. Because of how clean, organize and, amazing customer service I would love to have Rite Aid in my city of Columbus, Oh

C Cola

2023-05

Extremely rude salesclerk. Went in today, purchased candy and got Cashback. Blond woman glared at me the entire time and didn't say a thing to me during the entire transaction. Completely unnecessary.

Family Email

2017-05

Drive through gets busy and seems slow, the best time to drive through the pharmacy seems to be later in the evening so far. Staff has been courteous, respectful & helpful. Cleanliness in this store is an issue, as well as sanitation, if u need to sanitize @ the pharmacy ask an associate as they keep sanitizer on hand at least. To end on a positive note, had an odd recent issue and the staff handled it promptly & effectively.

b fair

2023-05

Phone rings off the hook...heard a tech tell an 80 yr old woman that she was sorry but she couldn't get her perco-snacks. Dr sends scripts in,at 10 am through computer and you go at 3 and the tech says they just got the order...go back at 530..different tech with same lie..just came in.. That place needs to either be overhauled and techs fired or just doze the dump. And wow..don't ever think the drive through is open because they shut it when they see fit it seems.

Mary Miller

2021-05

They don't always fill your scripts on time and I couldn't keep waiting 30 days for them to fill my scripts. However, they do have nice sales on school stuff, office stuff, etc. throughout the year. I have noticed their inventory expanded and they're now carrying stuff that they haven't carried before like Mod Podge, etc.

Jessie Riley

2023-10

WorstPharmacyEverIonlyGaveThemOneStarCauseICouldntGiveThem-10starsCalledThem30TimesInOneDaAndAllItKeeps TellingMeIsToPress3ToTalkToApharmacistSoWhenIpress5ToTalk ToAworkerSheHangsUpOnMeNeverGetMyMedsHubandsIs CryingInPainAndTheyDontHaveHisMedsTwoDaysLaterDontGoToThisStoreUnderStaffedTheySayButNoLazyRudeAndDontCareAboutTheNeedsOfThePeoplePayingThemToWorkCauseThereNotWorkingJustOnThereAssHusbandHasAcupTo His Spleen AndTskesDaysToGetHisMedsSoHadToGoBackToTheHosiptalTyRideMainUareSlowAndShouldShutDownSinceYouHaveTechnicalProblemsAndRrudeA.F

Sabrina Davis

2018-05

The pharmacy is extremely slow i gave them 2 hours to fill my prescription and when i picked it up they took my money and left me sit in the drive through for 15 more min. as my prescription sat in the window and this is every visit to this location i prefer the one on Navarre. They also dont communicate they just leave you sit there.

Alexis Fowler

2018-05

They're very rude in the pharmacy, they do not communicate with the customers properly. There should be no reason you tell a customer 15-20 minutes, then turn around and have them wait over an hour to get a child’s Medicine filled. I will NEVER utilize this pharmacy again! Very rude staff, I’m disappointed to say the least.

Baby Phat

2023-05

They need new pharmacy techs IF YOU DONT LIKE SOMEONE THAT VISITS THE PHARMACY THEN DONT LIKE THEM YOU HAVE NO RIGHT TO LIE ON THEM TO OTHER ASSOCIATES AND MAKE THEM OUT TO BE THIEFS.. NO REASON TO HAVE A HATEFUL ASSOCIATE WORKING AT A PLACE LIKE THAT IF THEY HAVE THAT MUCH HATE IN THEIR HEART

D S

2023-05

Why don't they answer the phone??? Just switched to this Rite Aid...been there several times have yet to answer the phone!!! Horrible tech! Rudest woman! Needs fired

Brittni M

2020-05

No cash back every single time i go here. Wallgreens has my business from now on. Gave you guys more than a couple chances and its the same thing everytime. Wallgreens is cheaper too.

Teria

2023-05

Everyone at this location is very kind and knowledgeable about the store. They're always willing to help out a customer!

Dawn miller

2022-05

I go here often and I just went to get my medicine and I would’ve had to pay about $120 and the pharmacist gave me an rx code and i paid 31. Thank you !

Dakota McClure

2023-05

The pharmacy takes forever to fill anything and they close early on you

Anitrea Ragin

2022-05

The cashier once rang you up. She puts your bags behind the register and she puts her hands on your facial items.

Katie Szymanski

2023-05

Rude pharmacy tech...use a different Rite Aid. She likes to humiliate people

Xakhia Randall

2022-05

Rite aid is a liked place to shop if that make sense

Tracey Fisher

2020-05

Gave me my insulin with no needles dont know whats going on up there somebody needs to help them they playing with people life

Jennie Brucker7

2019-05

Slow service at pharmacy drive thru. Then called store and got put on hold forever .

Robert Whitney

2022-05

In and out with my rx in no time at all. Everyone there was helpful and friendly.

Amber Lopez

2023-05

It took them a DAY AND A HALF to fill a childrens TYLENOL prescription!! TYLENOL!!