PetSmart

Charles Delk

2024-05

Took my Daisy girl to be groomed at Petsmart and the groomer Alex did the best job . It was the best she's ever looked.

Toni Morrin

2024-03

Their curbside pickup is very convenient. My order is always ready in a timely manner and once I arrive at the store for pickup, it’s brought out to me very quickly. The staff is always friendly and prices are reasonable.

Peggy Sue Medellin

2024-04

People were a great help in picking out my puppies food. The staff inside of the grooming areas were very helpful and pleasant to speak with. Mama just had nine babies. I had two cartfuls of stuff and the staff was absolutely amazing and so darned helpful! So helpful!! We got the first puppy groomed and she is with as you can see lol

James Nowak

2024-01

There is a very nice manager lady with blonde hair and glasses.. She's always very helpful and very nice... Pleasure to deal with!! Store is always fully stocked for all my pet food needs!! Definitely recommend stopping by...

Terry Tbone

2024-03

They were able to get our dog in for a nail clip and grind the same day as we called. Nice people, we go there at least once a month.

Nathalia Linda

2023-10

I purchased 20 live medium crickets 2 days ago at 17c each( higher then the competition) when i got home, 2 were dead in the bag. I used a few for feeding and this morning upon checking them , only 3 were alive and the rest dead. I have a cricket container with food and water.Don’t get crickets from here again, now i feel i feed my animals sick crickets.

mary jo huddleston

2023-05

The kids 🐶😻 love going to PetSmart I was looking for a Xmas outfit for my kitty Woof Woof. And could not find one then a worker saw I was having trouble finding one and she started to help me and she found one for my kitty.Thanks, PetSmart

Chris Oswalt

2024-01

Lots of great stuff for my new puppy and a great selection of different brands.

Damian Gareau

2023-12

Comment = Employee training, I was in your store to purchase fish for 2 of my tanks and my mother's tank When an associate came to assist she asked me what size was my tank. I told her 30&20 I then purchased 6 guppies. When she bagged them and was about to get down I stopped her and told her that I wanted to purchase another variety. I was then told that she would not sell me any more fish. I was so confused. So I asked why, she said that with a new set up and not knowing if it has been cycled properly or not she would only sell 6 fish. I was immediately furious because we never discussed anything about my tanks in detail. She NEVER asked me a qualifying question. As I once managed retail I know the importance of qualifying questions. We want to ensure that our guest has everything they need or are aware of their complete options before leaving. So I said to her, I know what I am doing and I would like to buy more fish and some plants. She again without asking one question refused to make a sale. Well about a week maybe 8 days prior I did buy my 30 gallon tank and all necessary chemicals and components from the same store. Your store However, I also have 5 more tanks in total ranging from 2 gallons to now 30. They are all independent ecosystems designed for minimal interference. I have carefully researched each tank and what I could find to be the optimal balance of species from population to cleaning crew to aquatic plant life to microorganisms. . I once had a research and development company and we specialized in aquatic hybrid agricultural grow systems. We did this successfully for 12 years. I have been in the process of starting that project again as I have a new group of interested investors and partners. One of my goals has always been to support local economy and jobs and so we have never ordered any biological systems from industrial warehousing. In other words I believe that I am with respect a pretty good customer. Now I was working with another retailer in Toledo but everyone that I know that has tanks told me to go see you guys. And my first visit was amazing. My question is With what I have experienced should I continue to build a relationship of uncertainty? Not only have I been embarrassed and demeaned by one of your team members, but so to have my friends and colleagues who support your team at the Monroe location in Toledo OH. Should we maintain our relationship or can we count on your leadership team to adequately coach, develop and discipline as need to assure the best possible customer service and support for valued pets?

Colt Kolb

2023-11

Always enjoy this store and talking fish with one employee there. Tho it's expensive I have never had issues with my fish and or products.

Nolan Fisher

2024-03

We were looking to get fish and we had an helpful worker at conversated and treated us like family while we were there

Sarah Clare

2019-05

Decent selection and ok prices. Love that you can book grooming appointments online. My dog's haircut can be sorta hit or miss here, but she usually looks good. Quality is more consistent than have experienced at the nearby Petco. It's a good location, near lots of restaurants and stores to keep you busy while you wait plus there is a light out onto Monroe Street for easy in and out.

Vernon Flamand

2023-12

Great place for all your pet needs. Staff is very friendly and helpful.

Chett O.

2024-02

Usually always has my baby's food and employees are very nice 🙂

Justine Farmer

2018-05

My pups looked so good after their grooming appointment! Megan did a wonderful job! And everyone else in the salon are great groomers as well! Never a disappointment! 😊

Karen Faziani

2023-10

I cannot for the life of me remember the girls name that cut Rubi's nails.... but what a fantastic job!! Thank you soooo much! She will only go there for grooming from now on!

Melinda Nemecek

2023-05

I’m leaving this five star review specifically for how awesome our cashier Grace was today! She was extremely professional, pleasant and exceeded all of our expectations. Her customer service deserves TEN stars!Thanks for being a breath of fresh air, Grace!

Ivan Mitchell

2023-11

I just live how they will match any coupon you have even if it's for another pet store and they are always friendly to me and Zeus

Jennifer M

2024-04

Pls carry goats milk and more freeze dried raw options for food..

Justin Myers

2017-05

Thank you Cashier-554942! (I don't remember your name, I'm sorry) They were out of the squishy soccer balls I get each visit, so I was recommended this catnip filled green pickle. It's lovely and Magic Lee here loves it! Thanks again!

Deborah L Ross

2024-02

I didn't have to ask for help here it was my 1st visit..they have everything you need and then some

Anon Ymous

2023-10

At the Toledo, Ohio location on Monroe St. There were two cashiers at two different registers, and nobody else in line. When I started towards the registers to pay for my one item, both cashiers went to the back for almost five minutes, before one came back to the front. Kinda rude

Lavita Juarez

2023-12

Good deals great dog toys and everything you need to care for your dog friendly staff

Tomcat Games

2018-05

Love shopping here, people are friendly, can bring my dog, great selection, prices are sometimes higher than i would like though. Love when they have events too bring your pet.

Angel Tipping

2024-03

Luke was so awesome and very helpful!

Ivory Herman

2023-05

The store is always clean and the staff is always courteous. I just came here to say that I can no longer buy Bettas here. They seem okay with all their other fish but the last few Bettas I purchased here were fighting some form of illness. I can't deal with this disappointment anymore.

Erica Foster

2023-06

Basically refused to sell me a fish. If I could give this pet smart zero stars I would!! I went in looking for a single 30 cent goldfish for my 4yr old. I asked the girl working back if she could get me one. She first asked what gallon tank I was gunna use and I told her and she said I would need a 40 gallon tank for ONE goldfish. I told her I’ve had goldfish before in a big tank and they still died within 2-3 months. She basically told me that I prolly didn’t have a big enough tank which is why they died. I’m not buying a 40 gallon tank for ONE goldfish!!! Then she proceeded to tell me I would actually need a POND for these fish. A POND?! Are u serious? She just didn’t want to sell me the fish. Needless to say I won’t be back, the Pet Supplies Plus around the corner from me is much better and the employees are not rude.

Heather Pingleton

2022-05

Brittany with the grooming salon did an excellent job on my 16 yr old puppers! Thank you! Tinkerbell looks beautiful! ❤🐶

Keefe Kolle

2023-05

Staff is always friendly and the store always seems clean at this location. 1 star deduction not for the staff but the company's software. It doesn't seem to update when sales happen. So you may get charged the original price. If you catch it, the staff will correct it for you.

Smith Gaming

2024-02

Dead fish in multiple tanks. 8/10 do not recommend