Dollar General

3.9 (515)

324 W Bancroft St, Toledo, OH 43620
(419) 574-9526
dollargeneral.com

Claimed
Dollar store
Beauty supply store
Candy store
Convenience store
Discount store
Drug store
General store
Party store
Seasonal goods store
Variety store
Bargain retail chain selling a range of household goods, groceries, beauty products & more.

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Tiffany Lake

2023-11

A huge thank you to the manager at Bancroft. She was very polite to me and my husband and took care of our situation with no problem! Very sweet girl. She has a nice team they greeted us upon entry something we’ve never gotten over there. I love the turn around at this store! Thank you again we need more managers like you in the community. Keep being great.

Tisha Lawson

2023-05

This isn't the best location and I blame corporate for that. The staff manage this location pretty well and engage with the community.

Haley Lyn

2021-05

This store is a complete mess,VERY dirty,Probably the worst I've been in,The new manager is rude and products are placed randomly around the store and not where they should be.(Photo attached is the "paper towel" section)

Crystal McGlown

2018-05

It is a shame that they keep this store in such a mess.

Brian Cohen

2022-05

I was told that they issues with limited employees. I was told by someone who works there that they close at 5. I go there with my son at 345-4 o'clock and there's a big sign saying closed for the day. Now on the website it say they close at 10. I don't what is going on at that store but something is wrong. You can plainly see they have product coming in almost daily so idk what the issue is? Shoplifters are everywhere so that's just an excuse not to want to work. They can hire a security guard if they wanted to. And the prices have gone up dramatically since the renovation. So much for dollar general.

C D

2023-08

Says open until 10pm online but is currently closed. This isn’t the first time happening.General Manager or Store Manager should be more proactive about updating hours when this occurs.

Ashley Jelks

2019-05

Had crappy customer service from a guy who clearly had issues/demons/baggage beating him down that day. Never had dismal, rude and sad service from a Dollar General anywhere. I appreciated talking to the District Manager, who listened to my concerns and addressed them properly. I hope that changes are made so I can feel comfortable going to that store again.

andrew epstein

2018-05

It's a nice little store is exactly what you would expect from a national chain. The staff is a very nice and very attentive. They will go out of their way to help you find a product that you need or if you can't find it or think of it they will help try to figure something out for you to help remedy the situation. I tend to prefer to go to this one and the City of Toledo I might be known as they get oh one but the staff is conveniently nice and it is in a great location to where I travel daily

Lee’John Martin

2020-05

Store is cluttered but associates where friendly and well versed with the store and functionality of their position at work! Only reason I didn't give 5 stars is because of the store looking cluttered. Most definitely behind the register on the shelves! Merchandise is just put anywhere instead of alike items being put together!

Bella Brassi

2019-05

I will admit today's visit was unlike most visits to this particular Dollar General. There were plenty of staff they were actually stocking shelves and cleaning the store. I also seen that Dollar General had a big luncheon for the employees, they were walking around with plates of Submarine sandwiches and salad. Guessing that it's safe to assume that Dollar General was trying to win brownie points with the employees Maybe that's what they needed was a little incentive. Fingers crossed that this Dollar General will continue do you have fully stocked shelves and a clean store. Ever The Optimist I'm not going to hold my breath LOL.

Josephine Torres

2021-05

The young white girl with short hair is amazing at customer service she gets ⭐⭐⭐⭐⭐ but the young black man with dreads is rude and unfriendly he gets 0 stars so overall 3. And they have no service anywhere in the store I had to go outside in order to use my phone which was inconvenient because it was cold out and I had to go back in to finish shopping. I had to call n send my kid pics of there bedding chooses and no phone service made it annoying.

Jethro Outdoors

2018-05

I will never come back to this store. Many shelves were empty due to people stealing so much and a man was caught while I was there. Very ghetto. Only good thing was the man working behind the register took pride in his work and was very personable

Daniel Cashen

2023-05

Just walked up there only to find a sign saying temporarily closed with an employee just inside the locked doors looking at me with confusion.shelves always bare and stock clogging the aisles consistently.!!

J. Jones

2020-05

Convenient location, however store upkeep leaves something to be desired. Uncomfortable shopping experience as threat of shop-lifters is common for staff. Only 1 register open to checkout several customers during normal business hours.

Carol Johnston

2023-09

Got there at 915 Monday in the am. No one there to open store.This happens quit a bit

George LaBiche'

2019-05

Not bad very helpful! But the shelves not stock good. An 2 much n the ales thats n ur way! Im handicap with a wheelchair, very hard 2 get around win things r n the way! Need 2 think more about people like me!!!

DAMON HALL

2017-05

I am shocked that this retailer chose to open a location within the inner city limits of Toledo. It was highly needed, after the recession, everything in the city of Toledo has diminished and in the inner city it was magnified as many places closed down. But, this location is huge, very clean and organized. The staff was very friendly and helpful as well. Would recommend neighborhood residents to check it out.

Matthew Smith

2020-05

For the neighborhood this place is located, it is ran like a well oiled machine. There is a young man that works behind the counter that is one of the most polite and professional DG associates I have had the pleasure of meeting.

Floyd Anderson

2020-05

I’m literally sitting in the parking lot and the stores hours say open til 10pm. It’s is 9:15pm. I go to the door and the cashier looks at me on the other side of the door and is on her phone and won’t Open the door. Trashiest DG in Toledo.

Halie Hintz

2019-05

Store is always a disaster. Never have signs up for current sales. Most of the employees are rude. If you dare have to ask them a question they will not know the answer. There is always a long line and you have to wait forever to cash out. Only go to this location if you have no other choice.

J SC

2019-05

This store is not the most thrilling shopping experience. It's as exciting as a fiber commercial but I guess it gets the job done if you want to get quirky things. Knick knacks and such

K.L.C Crg

2019-05

Will likely stand in checkout line for at least 5 min or more! Frustrating when u only have a few items! Other than that the staff is very friendly and you can find items easy!

Love Life

2018-05

Needs more staff. Had to leave my large purse at the front because they were afraid of theft. This made me feel uneasy. Yet the staff was very helpful.

Kayl Lusher

2023-05

Manager was rude through a fit cause we wanted $10 cash back and the machine asked if we could have no sign saying otherwise Is rudest manager ever run into.

Samantha Caughhorn

2019-05

I prefer Family Dollar, rather expensive for a "dollar" store and the employees I have encountered are not very nice. They must think every customer is a thief because there is someone ALWAYS watching you...smh

Vanessa Golston

2020-05

My Favorite Neighborhood Dollar Store is:GENERAL DOLLAR STORE.Friendly People and lots of Products to buy. My kind of store.Vanessa Golston🍀🦀♋🙋‍♀️👋🤲🌟🌟🌟🌟🌟Happy Sabbath SaturdayNeighborhood Resident03/21/20208:25PM

Kyle Beckwith

2022-05

Extremely disrespectful staff twice I have tried to enter the store 10 minutes before closing time and was blocked at the entrance by the employee not letting me in to get something to cook last minute just because there lazy nothing's ever stocked in the store I've found opened items all over the store very unclean also would highly not recommend this location

Kimmy G Anglin

2021-05

Nice staff. Store itself is kinda junky especially compared to nearby Dollar Generals which seem to have been recently redone.

Nicholas Filipovich

2021-05

The workers are simply amazing. I feel blessed every time I shop at this store. God bless them

Francisco Sr

2019-05

Okay but on truck day usually Wednesday can't get around the carts of stock so that rather an inconvenience be in a power chair

Opening Hours

Monday 8 AM-9 PM
Tuesday 8 AM-9 PM
Wednesday 8 AM-9 PM
Thursday 8 AM-9 PM
Friday 8 AM-9 PM
Saturday 8 AM-9 PM
Sunday 8 AM-9 PM

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