Great Lakes Ace

Lois Huffman

2023-12

I always use Tiffin Ace Hardware for all my hardware needs. Their staff are very knowledgeable about their products. If you can't find what you're looking for be sure to ASK. They can help you.

Susan Payne

2023-05

Local employee, Renee, was so helpful in assisting me with trying to put an old battery-powered camping lantern in working order. We tried our best but she never gave up until we had tried everything. She certainly went out of her way to take care of this customer. There should be more customer service personnel like her. Am most grateful!!

Maria Cole

2022-05

Excellent customer service, everything I need, they have! Great prices! I can call them and order something, pay by phone and pick it up, at my convenience!

Linda Gittinger Hickman

2019-05

Probably will go to Lowe's next time not that that store is much better! However, they are doing many updates to the store. It's just that it made it difficult to get around in the store and to find what you needed. I think maybe when they're done with the changes, a return visit would be warranted and a more fair review done at that time.

Melissa C (Melissa)

2023-05

Excellent service and helpful staff. The store is well stocked and it is in a good location. Plenty of parking and prices are competitive.

Anita Akrawi

2020-05

So I was looking for a patio set that was sold out ALL over Michigan. This location was the only place that had it- 3 hours away! So I spoke to a manager Debbie- who’s been with the company 20 years! She got me in contact with Brian! Who’s on the corporate end and he personally drove my patio set to MICHIGAN! To their warehouse and they delivered it to my house! I am beyond amazed at these people and how helpful they were. Undeniable customer service!

Chuck Coull

2023-05

They pack a lot of stuff in that store. Someone's always ready to help you find what you want

Kathy Oliver

2023-05

Great customer service! Welcoming, helpful with finding items. Great selection of products.

Steve Robinson

2021-05

Renee at the back counter went above and beyond while helping return an Amazon package through UPS. Great customer service. I hope she gets the recognition she deserves!

Darla Holland

2022-05

Hometown feel with the store experience. Finding the right key or matching a bolt to the nut, suggesting helpful items, I always enjoy a trip here

Glenda Mabry

2022-05

Was looking for a nice patio umbrella, they had a good selection of colors and great price. I even bought a cover for the umbrella.

Darlene Robison

2019-05

For the first time ever... I walked the entire store and never got asked if I need help. Stood in front of the chain section and never received help. I was going to buy paint but didn't see anyone in that section either.

Tina Brown

2021-05

it was pretty quick I use the rear entrance all I needed was a key to be made and they did it very quickly I was in and out in a few minutes it was great

Janis Weasner

2018-05

I never have to look for someone to help me, within minutes a sales person approaches me. Their staff is knowledgeable and friendly. This is the way retailers are supposed to be!

Vince Kurtz

2019-05

Not a bad visit there they are going through a change over right now so I'm sure when that's done you will get the same great service as you always got

Ken Innis

2019-05

This store has almost everything you might need to maintain a house, or in the case of hardware almost anything else. There is a variety of products that are good gifts because they are useful or fine decorations. Tiffin Hardware has a long and respectable history even before it was affiliated with ACE and I think it's a little bit pricey now.

Laurie Williams

2021-05

Since I can remember it's usually ordered retired men and women a few young ones that always helpful never a bad experience

Nathan Fike

2022-05

Helpful staff. Prices are competitive with lowes. I might start looking for parts here first lowes has been slipping on prices and service.

Susi Robison

2021-05

They didn't have what I needed but looked to see if they could order it. Always exceptional service.

cindy Shaffer

2022-05

Very helpful. Always greets you with a smile. Better them lowes when it comes to the things you just can't find.

Nae Holland

2022-05

The store has a great atmosphere. The associates are friendly, helpful and know their stuff.

Eric Cook

2019-05

Extremely helpful staff. If you don’t know what exactly you are looking for they will help you if you explain it to them. Much better than Lowe’s. At least these folks know what you are talking about.

Amanda Anderson

2019-05

Great store. We always go there versus Lowes/big box store because they Always have what we need, especially if it is not a typical item.

Chris Chase

2023-05

Good people with great customer service!

George Flaggler

2017-05

Every time I go in I am pestered consistently by the staff. I could swear I tell one I am fine and do not need assistance and another comes and asks within seconds. Quite annoying!!!!

Jim Kimmet

2023-05

Helpful friendly staff and a large selection of items

George O

2023-05

Excellent! Had what we had been searching for! Great service!

Lisa Elchert

2023-05

Just went to get a key made. Friendly service.

Daniel Reineke

2023-05

Very helpful staff. Always available

Steven Brubaker

2023-05

Shipped a couple of packages ups. The staff was so helpful and patient with us