4.5 (55)
980 Lincoln Ave, Steubenville, OH 43952
(740) 282-5334
catholictothemax.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Julie Mosholder
2023-05
I was very disappointed with both the quality of the item I received (damaged,) and the service I recieved to correct the issue. Return process is cumbersome - the website directs you to email or call, when you email (twice) they tell you to call, then they rarely answer their phone when you call, and they return phone calls from a different number which slows down the whole process. Once I finally got ahold of someone, I was given a reference number and address, which clearly could have been send via email or left in a message, and I have to pay for shipping to return a faulty item. I'm very unimpressed and feel completely taken advantage of, both for money lost and the runaround I was given to get a measly $10 net refund.
T E
2023-05
I love this company, but the time it takes to get orders lately is crazy. This is my 3rd issue with the company. I ordered on October 27 and it is December 10th and nothing. What is going on? I would be happy if someone just said: “Hey, we are busy, expect 2 months for shipment.” That would be fine! At least I know ahead of time. I love their stuff here but it’s impossible now to get things in a reasonable amount of time. My suggestion is just to communicate better since your products are amazing. Thank you for your work for the Church.Update: they have really done such an improvement. I called to have an order for my mom’s birthday, and they made it happen. I wanted some items by Easter this year and they made it happen. Support small Catholic businesses!
Abel Thomas
2022-05
I ordered some paintings online and both their website and order email said products are shipped within 1 to 2 weeks. I never recieved a shipping confirmation email from them and after a month I called them for an update. The lady (Karen) who answered the phone didn't really apologize for the delay and brought up staffing issues as an excuse. She said she would contact me after she checked in on the order. No one called me back so I followed up and they still didn't look into it. This is almost a month and a half after I placed my order. No future credit, no discount or anything offered for their significant delay. The only thing offered was more excuses and an expectation for me to understand. I wanted to support their business but felt the just decision after everything was to cancel my order. They did provide me a prompt refund but their online service is dismal.
Alicia Cabrera
2022-05
I placed an order 2 weeks ago online. I’ve called, no answer, so I left a voicemail, it’s been days with no call back. I gave 3 stars for receiving a product but 0 for customer service. I began to submit a dispute with my bank thinking this company was a scam. Also when I received my item a spider came out of the box.
Diana Holcombe
2018-05
They are very friendly and helpful. I love coming here. They take care of all my framing needs and handle all my work with care. They also have a large selection of religious items as well as art prints for sale.
Rebecca Harbert
2020-05
I just had one of the most amazing visits with a young woman named Gemma. It's a beautiful store and I was blown away by how much is produced in house. Absolutely a quality place to visit.
karla martin
2020-05
The lady was nicer to her other customers. She acted as if I was bothering her. Very good work.... unfriendly customer service. The guy from the back was much nicer!!
Crystal A. Crown
2022-05
Do not order from this company. I placed an order through their amazon shop, and paid a hefty fee for 2-day shipping, and it never shipped out-- 9 days later-- and I never got any communication or response from the company.
Dann Aungst
2024-03
Very nice products
Rose Finkbonner
2018-05
Amazing service! Staff are very friendly. Shop here! Great selection, with more than just Catholic gifts. An amazing collection of religious articles as well.
Tina Carbasho
2022-05
They do have many items but many of the same item. Always a back log and long wait time for a special item made even when made in the shop
Guilherme Freitas
2022-05
Beautiful inventory and a business worth supporting. Look into what this family’s other businesses and what they are doing for Steubenville.
kathryn villapudua
2023-05
Amazing absolutely love this store you have to see it
Lonnie Shepard
2019-05
Very friendly and helpful,had a yeti cup ingraved.a lot of nice things in store
Toby Byrnes
2022-05
Large selection of catholic apparel icons pictures rosaries ect. Also have some local tourist gifts as well
Paul Hrezo
2019-05
It's a great place to find a range of items both with Catholic themes and with local/Upper Ohio Valley themes.
tom McGovern
2020-05
Enjoyed store. Very informative great selection and service
Juli Watson
2018-05
The staff here ....wow...they are kind and so helpful!!!❤Love this store!!
Blair Witkowski
2020-05
Awesome selection and tons of cool shirts, pictures and more
Jon Brux
2018-05
Amazing selection and truly unique gifts make this a must stop when in Steubenville.
Jeff Wolfe
2023-08
Lots of different things to shop for
Marty Graul
2022-05
The very best place to shop for all things Catholic!
Sharon Rangel
2019-05
Visited from California to meet a new grandson! Loved this place!!
Eric Wechter
2020-05
Nice place but disappointed there were no crucifixes for sale
Rachelle Leblanc
2023-05
Husband bought a new sign for the yard.
M A X
2020-05
Cool place for all things Catholic
Brenda Walters
2020-05
I love going there
trevor hanlin
2021-05
Best Catholic store in town
Angela Henthorn
2021-05
What an awesome place!
Fernando Rey Ochoa
2023-05
Lovely
| Monday | 9:30 AM-6 PM |
|---|---|
| Tuesday | 9:30 AM-6 PM |
| Wednesday | 9:30 AM-6 PM |
| Thursday | 9:30 AM-6 PM |
| Friday | 9:30 AM-6 PM |
| Saturday | 9:30 AM-3 PM |
| Sunday | Closed |
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