From the business
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Daniel Joel
2023-05
A beautiful pet store off the main drive of Salem. Lots of wonderful pets and supplies for almost every pet occasion. The young lady on staff was extremely helpful and friendly. Well worth a visit and needs to be everyone's go to pet store
LA Mixology-Monster
2024-03
This place & these people are the best! I travel an hour each way once a week to buy from Pure Pet, because they are exactly what pet store owners should be.
Krista Lipp
2024-04
Had a nice time exploring this place for the first time. Lots of interesting pets and exotic animals to see (including a cat with three legs)
Michael Gagnon
2024-04
They are extremely knowledgeable about what they do, have plenty of options for all pet owners, and are super friendly.
H Smart
2024-01
Nice lil pet shop, has most of all your necessities. Staff is friendly and knowledgeable.
Jessica Szelazek
2023-09
Pure Pet is the absolute best! The experience is not just shopping for pets or supplies; they provide knowledge every step of the way on caring for your pet. They take one on one time every time I have been in, and that is something you do not get at big brand pet stores. Also, healthy animals and a clean store. The help I have received even down to my tiniest fish is so much appreciated 🖤
Glenna McNeil
2024-01
Bought 2 fish and not two day later over 150 in fish died. Don't buy fish there. The people are super nice
Kimberly Salvino
2019-05
Always love coming into this pet store. The nicest workers/owners around town and very knowledgeable. I got this super cool snail there (along with some other fish) and have not been disappointed yet. This place is like a hidden candy store for animal lovers 😁 highly recommend checking it out!!!
Jesse E. Smart III
2024-01
Very friendly and knowledgeable staff.Has just about everything you could need for any type of pet. Not sure if they would have anything for a pet tiger🤔
Cera Lippert
2023-05
This is the absolute CLEANEST pet store I have EVER been to! Normally petstores have a certain smell, especially exotic pet stores and I didn't smell anything in this store. The floors were beautifully clean and not only did every animal have an appropriate, naturalist enclosure, they were all IMMACULATELY clean! Besides how cleanly it was and how beautiful the enclosures were, all the animals looked healthy, they had a great selection of products, and they had very good prices. I also loved the 2 friendly, free roam kitties! 10/10 recommend and we will be back!
حمار
2024-02
love this place much better than petsmart great service and great animals i would rate it 11/10 if i could
kaybsweet1622
2023-05
Such a cool little pet store!! They have so much stuff for all kinds of animals!! I bought my bearded dragon here!! And have come back for bugs and other supplies too!!
Hurley Stalnaker
2024-01
The owners are so knowledgeable and willing to help. They have beautiful displays as well.
Daryl Radcliff
2019-05
Great place owner and employees actually care about the animals. Big assortment of pets from the wee little fishy to the giant iguana.
Jason Caldwell
2020-05
My youngest only asked for one thing for his 8th birthday. That was a bearded dragon. Emily, Nick, Miranda, and Scamper at Pure Pet were extremely helpful and friendly when we stopped in to let him pick out his new friend. They guided us to exactly what we needed to make Bones new home comfortable and healthy. It was well worth the nearly an hour drive to avoid purchasing from a chain store. What a beautiful, well laid out, and well cared for store. The animals are obviously healthy and loved. I can't wait to go back to keep our new family member stocked with everything he needs to be happy.
Sadie Elizabeth
2021-05
One of the cutest pet shops I've been to, a little cramped but overall I definitely want to come back.
Scott Stiffler
2023-08
Employees are always friendly, knowledgeable, and willing to help customers, usually very quickly.
Double Driveline
2023-05
Let me add my name to the list of positive reviews. Wide selection of supplies for various types pets, more than competitive pricing, friendly and helpful. They have always given good advise. Don't bother with the big box stores Pure Pet should be your first stop.
WDan Dins
2024-01
I would go in there more often if it didn't smell like a petting zoo. I can't breathe in this store.
Tom Kornbau
2024-04
Impressive selection of all kinds of pets and supplies.
nadaleigh Reynolds
2020-05
I'm getting a baby snake there pretty soon the lady I talked to was very nice and told us about some animals the snakes are very healthy baby's..thxs for being nice pure pet❤🐍
Regina Marker
2024-02
They always have what we need and are kind, helpful and prompt!
Dan Sawman
2024-03
Got the help I needed and the fish for my freshwater tank.
Daniel Cahill
2023-05
Ive been here a dozen times now and this is a fantastic pet store, everything you could want under one roof. Even live feed for my bearded dragon! Along with very friendly staff and atmosphere!
Stormie Tresler
2023-05
This has to be one of the most pet forward pet stores I've ever been in. They make sure that their animals are respected and safe while customers are in the store. They have been awesome for years, and I'm so happy to watch them grow!
Bethany Llewellyn
2019-05
Emily and her husband are awesome! They are wonderful people and give great pet advice. All the employees are wonderfully trained and are always kind. I've adopted two female guinea pigs from them and they were so helpful and went above and beyond. They have cheaper products than other pets stores and online. Recommend 10/10 for all your pet needs!
Nicole Mizway
2023-09
Just went in. Employees were not helpful and rude. Asked questions and was ignored and walked away from. Very sad that employees could not help me. I had to do all research on own. I drove over 45 minutes to be treated like this very sad.
Dustin and Sarah Tolson
2020-05
We are frequent customers and we always have a positive experience. Owners and employees are so helpful and knowledgeable. We’ve purchased Fire Belly toads and various fish from Pure Pet, as well as supplies, food, etc. I appreciate the patience owners and employees have when we ask questions about pets and supplies. We’re looking at purchasing a Russian tortoise next, which is a huge commitment and we knew very little about them prior to speaking with the owners recently. They have been very helpful and have educated us on pet care and supplies prior to this big purchase. We just wanted to show our appreciation. We highly recommend Pure Pet. If you’re local-there’s no other pet store like this... if you’re not local-it’s worth the drive. Check it out. You won’t be disappointed!
Cheri Merryman
2021-05
Staff is knowledgeable about their products and animals, also friendly and polite. They do their research and only offer products that are safe. Prices are pretty comparable to other pet stores and I feel good knowing that when I buy products for my pets that I don't have to worry if they are safe for them.
andie lioness
2019-05
Great pet store! If you're looking for reptiles then this is the place for you! They have more reptiles than anything but they also have pocket pets as well as a really nice aquarium section with a great variety of fresh and salt water fish! They also have a cat section where you can look at the cats nicely and are for adoption. they also have great prices and nice deals on tanks. 10/10 I'd come back again.
Monday | 12-6 PM |
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Tuesday | 12-6 PM |
Wednesday | 12-6 PM |
Thursday | 12-6 PM |
Friday | 12-6 PM |
Saturday | 12-6 PM |
Sunday | 12-6 PM |
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