Kroger

Teresa Toth

2023-05

Never been catfished by a grocery store before today. New to the area and the photos that are listed for the store are solely stock photos.No meat counter to be found. The deli only serves Private Select, no Boar's Head. Store was much smaller than expected and items more limited than expected. Staff was limited, my husband jumped in and bagged groceries for the lady in front of us. Not that he minded.The search for our new store continues.

Darla Dray

2024-04

Not one grahm cracker pie shell in the store. No kroger extra creamy cool whip. None of the hotdogs on sale in shelf. Uggg

Rachelizabeth Mars

2023-12

Miss Myrtle at self checkout can't stay off of her phone. How do I know her name? Bc it's written on the backside of her phonecase and everytime I looked at her for help she was texting.. pathetic customer serviceHad another terrible experience at this kroger today. The cashier, older, simple woman was checking out a clearly disabled older male adult whose card didn't cover the cost of his items. She was yelling at him saying these exact things "you're mumbling I can't understand a word you're saying!", "I DONT KNOW HOW MUCH IS ON THE CARD YOU SHOULD KNOW THAT!" and "I don't know what else to tell you." I felt so bad for this man he ended up just walking off and leaving all of his groceries bc she wouldn't just calm down and explain what was happening. Then when he left she continued to make fun of him with her teenage bag boy. When it was my turn to check out the bag boy thoughtfully put my grapes in the bottom of my cart and then proceeded to slam everything on top of them to the point where the bag of grapes actually popped and went everywhere. I told him he smashed the grapes and he replied "oh, you don't have to get your water out" I then clarified again and he told me that he had in fact not smashed the grapes. Keep in mind there were grapes on the floor and smashing though the grates of the cart. Finally he saw the grapes and went and got me some other ones (different brand and color all together, but what can I expect at this point?) Finally, the mean, simple cashier mumbled "Would you like to help?" I said "excuse me?" She said it again I said "what do you need help with?" She then replied "DO YOU NEED HELP OUT YOU BOUGHT ALL THIS STUFF I JUST THOUGHT YOU MIGHY WANT SOMEONE TO HELP YOU OUT!" I said no and left in a fog of sadness for the poor man, anger for the way these people behaved and fear that I will enevidebly have another kroger experience as bad, but probably worse, than this one. I may call tomorrow and just see if there's anyone there with any respect for their customers or common decency that I can talk to bc at this point I can't keep up with all the terrible behavior I see at every kroger.I just looked at my receipt the mean cashier's name is MARY.

Chadwick Goodrich

2023-07

I went here yesterday and i found everything I needed. There is a pharmacy inside the building near the front. Self check out machines as well as the old school checkout. Tons of fresh food as well as a deli. I love Kroger and everything about the place.

James Eaton

2023-06

The staff at this location is so friendly and helpful. The girls that operate the bakery are spot on. The fried chicken and BBQ ribs are a fatboy's dream. Thanks to each of you. Jim

biggie adkins

2023-05

theres a cashier/bagger hes bout 25-30 years old chubby w long hair and beard kinda dorky looking but he turned down a military ID from a soldier...he was really rude to the man...when the soldier explained thats all he had as a id at the time bc he was waiting for his belongings to be shipped over to the states the kroger employee began to get loud and rude...this clearly made abunch of customers really upset i hope people will see this and it causes kroger to loose business

Josh Massie

2024-04

Great place lovely workers clean place

sharon roach

2024-04

Great place to go shopping at we go shopping there all the time

Alexander Buffington

2024-04

Items were deleted from shelves recently.

Shelby Harrison

2023-05

This has to be the worst Kroger around. Not only are they always out of what you are looking for the staff are very rude and I helpful. Better hope you never need any help back in the meat department Cody is extremely rude and you can tell he doesn’t want to be there helping customers. Wish I could leave zero stars

vayna Smallwood

2023-06

I like the low prices all around the store it's going to shop. I love to go in and buy what I need and leave the store

CL newer hits Mullins

2017-05

Always like shopping here when visiting this area. If need help, THEY will tell you exactly what aisle & which side to look. Baked goods always fresh, well stocked, cashiers seem happy to help & baggers very kind & cautious of how they bag. Always walks me to my car & helps put my bags in car. Very polite & invite you back❣💋❣

NTheMist

2021-05

The Pharmacy used to be great, then I spoke to a Dead Voice millennial today that Refused to help me or make a call to the insurance to help my teenager get her Antibiotics. It would have taken 5 minutes to help me, but it turned into me on the phone all day, instead of her Helping a Customer, well, I know they Don't care, but they lost one.

Kelly Eldred

2018-05

Great place to shop, came home with a ton of groceries, and saved forty six dollars! Serious savings. Great produce! Although this store is small, the staff, service and quality make up for smaller selection. No wonder it has been open thirty plus years!

Carol Mullins

2018-05

This store is always clean & workers are kind & helpful since I'm from out of state & Sometimes have to ask about where an item is. They're helpful to pack groceries for me to be able to handle since I'm disabled. They offer to help me to car & Sometimes use that service if after dark. I just feel safer. Prices are a lil higher up here...I live in NC but come back to visit. But products are good & fresh. So I choose this Kroger over the one in Huntington. I'LL go again when back visiting ❣️

Joseph Williams

2021-05

They had absolutely nobody working the desk for me to pick up my western union! When I asked an employee for help after waiting 10 mins, they pointed to a hand written sign I hadn't noticed that said "no one working desk" and then they just walked off. I was not happy to say the least! Had to go down the street and thankfully found help at Fruth Pharmacy!

Priscilla Bryant

2018-05

This store is much cleaner and more instock than it used to be. The reason i had to remove a star was due to the fact there was a customer passing out at the meat counter so i went to the front and reported it and nothing was done. Her and her friend was allowed to continue yelling at each other throughout the store. The reason that i removed a star is due to the fact that i can no longer bring my children to this location because i refuse to expose my children to places that allow this type of behavior.

Bobbi Bourne

2023-05

I love shopping at Krogers fast friendly staff always willing to help always have great deals and cheap prices and great sales

The Amazing CJ

2017-05

I was in Kroger the other day getting a 12 pack of coke but I couldn't find the 12 packs. So I got a 2 liter. When I went to go check out and typed in my card number, I saw 12 packs by the entrance doors but I had already paid for the 2 liter. So I told the cashier that I wanted to refund the 2 liter for a 12 pack. So she had me go to this cashier named Corey to have him refund the 2 liter for the 12 pack. I typed in my card number for the second time and the 12 pack was $3.56 and I paid with a $5 bill. He gave me back $1.44 and then when I left Kroger thinking that he put the money that I was supposed to get back for the 2 liter in the bag with the 12 pack but then when I looked in the bag I realized that he never gave me back the money for the 2 liter. I told Corey that he never gave me back the money for the 2 liter. His excuse was that the 12 packs were $5 and that he did give me the money back for the 2 liter. Maybe the 12 pack would've been $5 if I hadn't of put in my card number and even if I wouldn't of put in my card number I paid $1.79 for the 2 liter and he only gave me back $1.44. That would've been cheating me out of 35 cents which I needed for that night so I could buy food but I did put in my card number which made the 12 pack $3.56 and he gave me back $1.44 which would've totaled $5. $3.56 + $1.44 = $5. He told me that the $1.44 that he gave me back was for the 2 liter when it was really for the 12 pack. So I had to go back in there three times because the second time I didn't bring the 12 pack back in because I thought that he would've just been nice enough to give me back the money that I had paid for the 2 liter, that's when I told him that he never gave me back the money for the 2 liter and that's when he told me that the 12 packs were $5. After the third time I went back in I knew that if I went back in there again he would just tell me the same thing because that's what he did the third time so I just left Kroger. So I ended up paying for the 12 pack and the 2 liter even though I only got the 12 pack. I paid $5.35 in total for a 12 pack when I only should've had to pay $3.56. I paid $2 for the 2 liter and I paid $5 for the 12 pack but I got back the 21 cents when I originally paid for the 2 liter. So out of $7 I only got back $1.65 when I should've got back $3.44 because $7.00 - $3.56 = $3.44. None of this would've happened if the 12 packs were in the right place. I am a regular customer at Kroger and I don't deserve that kind of treatment. In fact no customer deserves that kind of treatment. I've had a tremendous amount of problems with Corey. He isn't friendly with customers. He isn't poilte. He tries to cheat customers out of their money and he has a negative attitude. He works with a service and should be loyal to customers who spend their time and money shopping at Kroger. The more customers Kroger has the larger his paycheck is so he should be nicer to customers if he wants a larger paycheck

Jenna Bates

2018-05

When I went to load my Western Union prepaid card, I told the lady at the Customer Service desk that I was in an extreme hurry. it was like she did everything possible to make the transaction take as long as possible. Including calling for management 3 times during loading my card. First she said I couldn't load money into my husbands card without him being there. I told her I know the pin and I am a registered user on the card. NOT TO MENTION I WAS PUTTING MONEY ON THE CARD. NOT TAKING MONEY... And even then, if I have the pin, it's NONE of her business what I do with the card. She called management after arguing with me and the manager told her to load it. Then she had to call the manager again because she said they don't load western union cards and I've loaded the same card at this same location more than a dozen times with no problem. So the manager came and loaded the card. Then, when the receipt printed out, the machine spit out a foot of blank paper on the end of the receipt. I tore off the blank paper and handed it to her. She said "I can't take that, I could get audited and lose my job! You can't leave that here!" I was beyond aggravated and said "you can't throw away a BLANK piece of RECEIPT TAPE? The manager laughed at her and told her she could throw it away and she still refused. She made the transaction EXTREMELY DIFFICULT AND I MISSED MY APPOINTMENT BECAUSE OF HER TAKING SO LONG TO LOAD A CARD THAT NORMALLY TAKES 5 MINUTES MAX. UNREAL.

Edna Ward

2024-02

Nice place to shop

GrumpyOldMan

2017-05

Have found many out dated products on self have complaned about for 3 years now. Deli closes at 8 sometime when they are to be open until 9. As its my local store would like to shop here more poor stocking and out dated products make me go else where.

Alexandria

2018-05

It was crowded but there were plenty cashiers open as well as plenty of bag boys helping so it moved the lines alongpretty quickly.I was able to find most everything easily.

ECP East Coast Prospecting

2020-05

Pick up the fruit and veggie trays regularly. They typically have a decent made up selection. Then every now and then the shelves are bare...

Betty Eplion

2018-05

no help,they r calling people from their jobs to run the front their work is not getting done,empty places all over the store,the beer cases r filled &look good I don't understand why they won't hire more people to run the front so everyone else can get their job done right,it's really sad

Kimberly Gannon

2021-05

Staff very friendly with helping you find the items you are looking for, informing you of the sales that is going on.

Kathy Bays

2019-05

I am a disabled woman unfortunately I was not able to Shop because there was not enough wheelchair buggies for disabled adults, I must say I was very disappointed, I will not be shopping at that location anymore, FYI .... Proctorville Ohio

Thomas Baldwin

2017-05

Quality food reassembled prices friendly service also have a pharmacy and you can earn fuel points 100points takes 10 cents off a gallon on a fill up.

Jeanne Leary

2017-05

They have groceries and more. They have a pharmacy. They have friendly, helpful employees too! Prices are reasonable and the Kroger card gives you a discount.

Ronald Morrison

2018-05

Store seems dated and prices are higher than Wal-Mart. I only stop here because it's a time saver