Rite Aid

Matt Lewis

2024-03

Came in to pick up a prescription, and the lady ( blond hair, middle aged) that checked me out at the pharmacy was extremely rude and should not be helping customers. Rolled her eyes and acted like I wasting her time as I tried to tell her the prescription was for my dog not a person of my family. Manager needs to get better customer service personnel if you want me to be a customer at your store !!!!!

Jordyn Spencer

2024-04

I’ve never left a review before.. however this rite aid is the worst pharmacy I have ever walked into. The one specific pharmacist (woman) is rude every single time, don’t bother asking her a question about your prescription, it won’t be answered. I called about picking up my prescription on easter (to ensure they were open and it was an ok time) the guy says to come any time. Great. I get there at 1:31 and he is still there working yet denies me my prescription since he is “on lunch”. I now have to go out of town and won’t have my prescription. Not to mention they charge me for meds that CVS never has. Do not use this rite aid, drive the extra 20min to CVS.

Daniel Beach

2023-12

I thought maybe they were just having a bad day, but I went and saw a similar reviews from very recently. The woman running the front of the pharmacy is kind of rude and short at the very best. I asked a question and I seemed that I was inconveniencing her. I run a roofing company, and if a customer asked me questions I don't assume they know anything. I'll politely walk them through anything.

Annette Detratto

2023-11

Seems the pharmacy front desk staff are unfriendly and at times just rude and curt. They rarely smile or thank you

Tisha Lawson

2023-09

The store was clean and I was greeted on the way in and on the way out. Great experience.

Mallory Glenn

2022-05

The Pharmacy here is very poor. Poor customer service, and it’s very hard to get your prescriptions on time and refilled. Multiple times I go to retrieve a prescription, and it’s not filled. Additionally , I am the one who must contact my doctor to get the refill. They will not contact the doctor. Or they say they do but then nothing is done until you call your doctor (interesting). They also do not let you know when a prescription is going to run out beforehand/your trip prior to when it runs out. This leads to many repeat trips, missed medication and a lot of frustration. I would not rely on them for your prescription needs. Although they are the most convenient pharmacy for me location-wise, their lack of professionalism, disregard for their clients’ health and lackadaisical approach to prescriptions refills has forced me to seek an alternative. Very disappointing.

Shelby Woody

2022-05

I have been using rite aid for using rite aid for years! I love them especially Ian. I walked in there on New Years with a script for my daughter right as they were closing Ian the pharmacist looked at it and told me not to go anywhere he had them filled in 5 minutes! Thanks to Ian and his amazing staff my daughter was able to have her medications that night and start feeling a little better the next day!

Marissa C

2022-05

Can’t even bother to change their answering machine and tell you they changed store hours. Pulled up during opening with several other confused patrons to locked doors. Nice.This isn’t the first disappointment from this location. Somehow the scripts I enter over their phone service get lost or no request to fill them. I’ve never ever had them successfully contact a doctor, they just say they will. My doctor told me herself she got nothing from them. Why even take the number?? Just seem to always have trouble with this store.

Tiny Cold

2023-05

Honestly a lovely pharmacy except for the one very rude pharmacist Richard. Talks to customers including me like we are lower and honestly don’t understand how he hasn’t gotten fired yet. Definitely deserves it other then that the other one Ian and lovely and kind.

Toussaints Worth

2022-05

My experiences are that the pharmacists are very helpful and friendly. So, if you see a negative review here, regarding personnel, I find these suspect based on my own considerable interaction with the Rite Aid folks.

Laurie Dubbert

2023-05

I just wanted to give a huge shout out to Adam who I spoke with on the phone today. He not only addressed my questions with sincere concern and good humor but also took the time to call me back and give me the most up-to-date information concerning my inquiry. Thanks Adam - you are the epitome of customer service!!

Carmen Smith

2023-09

The pharmacy treats me like an inconvenience for asking questions. They are incredibly rude.

Alex Loring

2022-05

I absolutely love this stores drug store, the pharmacist Ian that taken such amazing care of me since my back injury almost a year and a half ago.... no matter the timing he always has the time to greet me and always makes sure my meds r done in a timely manner.... 100x better and more reliable tan the local Krogers for sure

John Samko

2020-05

Seems to me a smaller size store than a stand alone. Located in about the middle of the shopping plaza with plenty of free close to door parking. I noticed that there's a back entrance too.The staff was friendly and very helpful. 🙄

Brendan Astley

2022-05

Rude staff answering the phone. Doesn’t really care about the people that frequent the store. One pharmacist is great the other is just adequate

Nic H

2023-08

Marissa the cashier has a bad attitude and also rang up my items the wrong price on purpose.

Joe Johnson

2018-05

I arrived in Port Clinton Friday evening and discovered I forgot my medications. I went to Rite Aid in Port Clinton and gave the Pharmacist the meds I take and he called my regular Pharmacy and had them transfer the information and within 45 minutes I was back in business. If I lived in Port Clinton I would certainly use the Rite Aid store there.

Christina Elmes

2020-05

Always so much help.

Victoria Smith

2018-05

Very friendly and helpful!