3.5 (211)
234 S Jefferson Ave, Plain City, OH 43064
(614) 881-1221
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dave “Jamalam” Privacy
2023-05
Massively understaffed so aisles are cluttered with stock that hasn't been shelved yet. Every staff member has been friendly and helpful but there are just too few of them.
Rogue Rage
2023-05
Definitely issues here but I honestly believe it’s a corporate problem. These stores are notoriously too small and short staffed and the company just keeps buying and delivering mass products with no place to put it.They stay afloat for a little bit and get sunk again. It’s no wonder people don’t want to work there. It’s a glorified thrift shop with a few groceries. Bring your skinny jeans because passing anyone in an aisle is near impossible. And a lot of aisles are just… impossible to shop.
Daxton Blackburn
2021-05
I've come here multiple times in the 3-4 years I've been in plain city. This place is cheap and has a wide selection, the workers are usually pretty nice (everyone has bad days), and the lines are usually pretty short, though the aisles are a little narrow and have boxes in them. But nonetheless it's a great store.
Christy Bensley
2023-05
If I could honestly give the plain city store a NEGATIVE 5 stars I would. They are never open. Inconsistent hours. The place is an absolute mess. It’s been this way for well over a year now. Corporate needs to step in and do a reorganization of this. Not sure how it’s still in business.
Jami Caudill
2021-05
People were nice but this is the messiest dollar general I have ever been to. Every aisle had stuff on the floor, some of them alot of stuff on the floor and product just everywhere. It was just a mess. They have a hiring sign so they must be short staffed. Im sure once they are full staffed again and they have time to clean up it will be much better.
David Leist
2021-05
This store is the worst! Can't get thru the isles, do to all the stock carts. Can't buy what you need, because shelves are empty. It's all on the carts, all over the store. Management needs to worry about taking care of their store, instead of worrying about having to pay employees overtime! 1 or 2 employees can't run the whole store, without overtime! Get it together!
Nicholas Stewart
2021-05
Its great to have a place locally to pick up random groceries and other household items, however,, the store is perpetually understaffed so you can almost always expect to wait in line for several minutes. I've been in there several times recently where only 1 person is inside the store ans they are in one of the aisles restocking the shelves and nobody is running the register.
Jacqueline Hill
2022-05
Terrible customer service! I’m surprised this place is still even open.You can’t get through the aisles to even shop at this place. Tried to buy a pair of flip-flops the only pair we could find had no tags so we had to dig through packed bins to find one that was similar (the only difference was that it had flowers on it and not plain black). He scanned it but wouldn’t give us the ones that we wanted without the tags. Seriously they’re just flip-flops-they were the exact same things-one had flowers one was all black I don’t know what difference it makes whether they have a tag as long as you’re scanning the item into the system.
Desiree Wicksell
2018-05
I used to dread having to stop at this dollar general. You couldn’t get through the isles, nothing was organized, you couldn’t find anything on the shelves... Everything was shoved on them and pouring onto the ground. I would usually give up digging and drive to Dublin. Costumer service was non existent. Often felt more like a burden for spending my money there. Since they have hired a NEW MANAGER the store looks AMAZING! They have made so much progress organizing and cleaning. I saw smiles on 2 employees faces for the first time ever. Serious PROPS to the new guy for turning this store around! Keep it up!
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2017-05
There is but two employees here that don't treat me like garbage. If you're coming here for a non-edible item, good luck finding it near it's correct price tag. This place is a mess. Cheap, corporate garbage. Many times it takes over 2 minutes for the cashier to show up at the register. I mean, they really take their time. Overall a bad experience unless I'm looking for some sort of food or cheap candy.
Malinda Millington
2020-05
They had what I needed and the checkout person was somewhat polite, but they REALLY need to have more people on staff at a time, so that the overflowing stock carts aren't left all over the store all day long, preventing people from being able to maneuver through the store.
Chelsie Detweiler
2018-05
It's a lot better since the new ownership. Everything isnt on the floor everywhere anymore. Seems to be super organized. They were out of the medicine I needed but what I got worked out better! Were in here frequently we love dq diapers better than name brand. Sometimes they dont have our size.
Elizabeth Gould
2020-05
So busy on a Saturday. Lots of good deal. Nice, clean, and we'll stocked. Hate when they have stock in the floor. Lots of good deals. Help me keeping budget.
Linda Matthews
2018-05
There's a lady who has worked here for awhile now. But don't ask her anything, like do have this ? Bc you will get * I don't know * she has no clue. I was here yesterday I inquired about something and a price. She said * I don't know * shoved the price list at me. I think she plays dumb bc honestly she's lazy. It's so annoying .The younger girl she knows alot but she does stock it. Just don't ask the older cashier lady you'll get * I don't know *
S550 Racer
2022-05
Very, very rude cashier (I guess she was the manager) yelling at customers trying to enter store because they now close at 5:00pm. Oh yeah they now close at 5pm!
Cristi Lanaghan
2021-05
The aisles are always stacked with boxes and totes. Shelves not stocked....long lines, under staffed. This is NOT a COVID19 issue. It has been like this for the last 3 or 4 years
Rhonda Yutzy
2019-05
Come here all the time and always get great service. The staff is nice, and I love the new variety they have added.
Amy Nash
2020-05
Best by far better then plain citys dollar general. Cleaner and usually no boxes in the islas and friendly staff. Well stocked . Great deals and awesome coupons to save more .
Judy Rosebrough
2019-05
Fun place! Lots of inventory and really low prices. The aisles are narrow but that just means more to see.
Carol Martin
2019-05
Awesome place! I found lots of stuff I wanted but, didn't need. The manager was nice and fun to talk to.
Kim Ice
2021-05
The store is generally clean and well stocked. Seems like they could always use another cashier.
Christina Jones
2018-05
Great place. They always have what I need for quick grocery or supply trip. Shelves are neat. People are friendly.
denki kamanari
2022-05
good place to stop by and get a few things and leave much more space and overall great but there is still a mess but there trying ig
Shannon Pollard jr
2021-05
Staff are really nice they try to help if you need it overall good store
Nancy Kay Harrison
2022-05
Better now that they got it some what cleaned up needs a lot more work and to get rid of the boy on cash register.
Eric Chin
2021-05
They had TP when nobody else did. Other than that yard sale is the best way to describe this location.
Paul Jones
2021-05
They do there best however they seem to have a hard time keeping staff. Items are.notnstcked like they should be.
MCINPC74 Cordle
2018-05
I only stop in this particular store if I have no other options. Isles & shelves are always a mess & never any luck with receiving good help .
LaRonda DeMatteis
2021-05
Line moves fast, staff is constantly trying to keep up with re-stocking shelves.
Amy Berger
2017-05
The store has clutter in the aisles, the parking lot is filthy and littered with trash and cigarette butts, and management gas refused to clean any of the mess despite multiple complaints from the community.
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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