E&H Ace Hardware

Tom Barnes

2024-04

Excellent service. Found product that was unavailable at nearby places. The man that helped me led me to it and the cashier told me to find eclipse glasses at library in Oxford which I did.

Katherine Baker

2023-10

This store does not carry much stock. So I tried to order online. I paid through PayPal, and it came out of my bank account, but it took me back to the previous page and asked for payment again. I did not try a second time. I went to the store to place the order, and the manager kept insisting that the Hamilton store had it. I finally showed him a picture of what I was ordering, before he said well no, we don't have that. When I went to pick up my order, there was no record of it, and no paperwork to sign for it. They finally took my receipt, entered it online, and let me take my purchase. Plus the item wasn't as shown and described online, so it will require extensive modification to work for my application. So everything was a pain, took forever, and I didn't get what I really needed in the end.

Kirby Leonard

2023-10

The sales lady was very nice, she called the manager to go next door to locate a part I needed . The manager was grumpy because she had to leave the nice cozy office to go find a part in the other building she nothing about, which Im sure they had. On my way home I stopped at Performace Outdoors, they had my part I needed.

Larry Slocum

2020-05

Had ordered a part that came in. The past wad exactly what I had ordered. It's nothing exciting unless you've been looking at hole in the wall for several weeks. I searched the kingdom trying to find one and finally ordered it from my trusty Ace Hardware

Robert Fehr

2022-05

I visit your store on September 4th 2021. Was greeted by Jessica. I informed her that I needed three or four items. She helped me find everything that I needed. She asked if I had any discount coupons which I forgot I received in the mail. She was able to save me $5. My overall experience was outstanding. I really like to support local businesses and Ace Hardware is one of those businesses. Well done Jessica, thank you for all the help!!

Kevin Mofield

2023-06

Staff is always Pleasant and very helpful every time I come in, I get exactly what I need and I'm in and out the door quickly and with courtesy.

Teruo Fujii

2014-05

This store is incredible: They treat everyone as friends in need of service. They are knowledgeable and extremely free with imparting hints and tricks to get the job done. They have saved me a great deal of time and money on projects that I would otherwise be hesitant to tackle by myself. This store has sufficient qualified personnel in stark contrast to the ever-increasing trend of minimal service. I love this place.

sandi mack

2018-05

A friend recommended an Echo chainsaw for some trees to be removed from the property. He worked for a landscape business. Went to Ace explaining that I knew nothing about chainsaws but told them an Echo was recommended. I looked at the saws and settled on an 18 inch on sale. The woman who helped me was very informative about the product and helped me select other needed items. I was impressed and will choose to go there for the personal service rather than a big box stores

Doug Hamilton

2019-05

This place has been my go-to for over 15 years. It was a truly exceptional store. But I just ran down for a few items for the shop and was surprised.....the store looked dark.....quite a few lights needed new bulbs. Quite a few empty hooks, and most surprisingly, no more metric taps and dies and what appears to be a dwindling selection of metric hardware. It seems like a ghost of its former self. I am offering 4 stars because maybe there's a major overhaul underway and I just don't know about it. :)

Claire Nagle

2019-05

Recently purchased several gallons of paint during the Memorial sale at 30% off. When we opened the supposed white trim paint it was black. We returned this gallon and exchanged it for the proper color however we had to pay full price instead of the sale price. I feel this was unjust D/T the fact was the stores error. Your clerk picked the paint off of the shelf and another took it to the car. I realize it was not noted immediately but we should not have been penalized. John is an excellent and knowledgeable clerk but the current staffing of this store does not compare to the service we always received previously.

Kevin Burridge

2020-05

I needed a specialized piece of copper tubing for a research application, and Don was extremely helpful in building it and helping me find the right pieces, he spent around 2 hours total working with me on it over 2 days. What an awesome store!

Hugo RDU

2016-05

These is an outstanding store. Unlike Lowe's or Home Depot, where you get lost and sometimes it's hard to find an employee who will help you, Ace ALWAYS has employees ready to help you find what you're looking for, guide you as you choose the product, etc. Very friendly and knowledgable staff, very good hours, and despite being relatively small, they have a great stock of products at reasonable prices. If there's something you need and they don't have, they'll order for you. I've bought there things as diverse as light bulbs, ant bait, garden tools, air filters--even a vacuum cleaner.

Jan Crouch

2023-05

Tried to return items bought from Ace in Eaton. They will not take Ace returns unless purchased from their store. Cashier damaged the box of an item we were trying to return. Why?! If you're not accepting it, why did you open it! This store has really changed over the last few years.

Zacchary Townsend

2019-05

This local Ace is truly a one stop shop for most everything you'll need around a house just short of food. The staff are forward and friendly but rarely does it feel forced. They are, for the most part, knowledgeable of DIY and he projects and will offer information when needed.

Daniel Stanescu

2018-05

Come here often to get things as im working on a housing project in Oxford. Everyone has been extremely helpful and curious. If someone doesn’t know how to properly answer your question, they will admit it and find someone else who does and that’s important when finding the exact tool or item you are looking for. It’s a great place and seems like people who work there like to do what they do!

Ruwanthi Edirisinghe

2022-05

The staff is just the best, I was moving out of Oxford and I was looking to buy a scale for the sole purpose of weighing my luggage but the staff just let me use their scale instead and saved me the hassle of buying. Incredibly kind people.

Tim P.

2020-05

Very good hardware store with quality tools, paint, replacement items (i.e. dryer and washer equipment, screens, window parts, etc.), and gardening supplies.Service is efficient and the staff are always there to help you out.Would highly recommend.

Norm Krumpe

2019-05

It’s hard to find a “mom and pop” hardware store anymore, but this Ace might be as close as it gets. It’s exactly what Oxford needs. Walk in and you’ll be greeted with someone who is happy to help you look for what you need. Not sure what you need? Let them know what you’re working on, and one of the staff will help you figure something out.While you’re here, you’ll get the sense that everyone kind of knows everybody. Smiles, casual chatting, and personalized service make Ace a winner. Ingrid is a standout...always friendly, and nice to talk to.This is where I go to get my propane tanks refilled, and go get plumbing and electrical equipment, tools, lumber, and more.

Jollycats Photography

2020-05

Had keys cut here. They all worked. Fast, friendly service. I admit I splurged on sale items and did some impulse buys. Great selection of much needed items.

Lee DeVore

2014-05

Helpful above and beyond. Knowledgeable, great listeners, problem solvers. This is my store. Even if I pay a little more for tools etc. than at big box, it's worth it to me to support this family run gem. You get more than what you pay for!

Corey Watt

2023-05

The selection is not what it used to be. Don't forget your coupon... 0they won't let you use the one sitting on the counter. Apparently those are for next time?!

Joe Zissou

2022-05

Amazing customer service. Has everything you could ever want, and if not, they will order it for you. Great alternative to Home Depot or Lowe’s or Menards.

Christine Rose

2020-05

I have always had great service at ACE. I find the staff very helpful and knowledgeable. I wish they had a better selection of planters, but in general this is a good store.

James Rupel

2018-05

This is an incredibly well-run, customer-focused local hardware store. Walk in and within 30 seconds someone will ask you what they can help you with. Don't ask "what aisle is x in?", tell them what you are trying to accomplish and someone will help you through the whole process. If you've never fixed a running toilet, or need to epoxy a soap dish to shower tile, or need to rent a chainsaw, this is the place for you. Even their teenaged staff is more knowledgable than anyone you'll find at Lowes or Home Depot. They might not compete on price/selection with the big boxes but they are miles ahead on service. If they don't have it they will order it for you. Plus the owners are long time Oxford residents and know everyone in the building trades for any projects that are more than DIY.

Kathi Morrical

2023-09

Same old ACE. If you need help, can't get it...if ya don't need help, cant get rid of 'em. Usually have items needed.

Andrew Baker

2020-05

If you need hardware fast this a good place to stop. You will pay more for the convenience than you will at the big stores on most items. Employees are friendly and helpful.

David Shoemaker

2019-05

Used to be a great place to go get what you need but they don't carry as much and usually don't have what we need anymore plus hard to find what you need now the moved everything around

Works

2019-05

Very helpful people at store. There on drop-off weekend, and had everything we needed. Loved it.

Brian Bartos

2019-05

Went for a radiator key. Did not have in stock. Order it online and have it sent was the suggestion. Stopped by Gillmans, they stocked, bought 2 for less than a dollar each.

Mostafa Modirrousta

2019-05

Great customer service and help, limited variety on certain items from time to time given the size of the store