Davis True Value Hardware

Sam Simones

2024-02

Rude service from cashier. Returning an item that broke when replacing. It was defective. They would not return it because it was broke. I left a message with true value headquarters. She made me buy other items to replace other items I returned because I didnt use them. BEWARE. There are definitely other hardware stores in jefferson and I would advise using them.

Brad Beals

2024-01

Propane purchasers beware.Filling up a tank you will be charged a top dollar price per gallon also paying for a completed full tank. No matter if you have a gallon left in the tank or not. Might as well take it to the gas station and swap it in.. Same price.Can't believe small town store gets away with ripping off there customers and still able to keep the doors open.Wake up people.

Miss Mo

2024-01

I haven't been there in a long time and it's a lot bigger than I remember. It was fairly easy to find one of the things I was looking for and for the other thing i went in for, there was a very helpful employee that helped me.

Jeffery Lunger

2024-01

It's a nice place fully remodeled but the staff could definitely use an attitude adjustment go there all the time when I'm working out here in Orwell and get attitude it's terrible like they don't want to take care of you or they don't like you or something I don't get it

chad hill

2023-11

They have rat and other poisonous chemicals rite beside the food and snacks.Isent that a health hazard....

Debra Doerzbacher

2023-05

If I could give this business no stars I would after what he did to an employee that has worked for him for 45, yes, 45 years, when she had a family emergency. Shame on you!! She gave you 45 years of her life and you treated her this way! You tried saying she couldn't leave because she was the only one that knew how to do wholesale orders? As the owner/boss you have no reason not to know how to do that!It's not like she always called off, as a matter of fact, that was the opposite!Didn't she come in on her day off to work for your wife because you had a Dr appointment? Why, yes she did!How about all the times she worked without a lunch break because you didn't schedule correctly?She was always so nice to everyone that came in there.Was your attitude worth all of the business you are now going to lose?

Annette Wright

2024-03

I got the help I needed, I could have done without the fowel language the employees where using in front of the costumers.

Olivia Sprague

2023-09

Your cashier is a real piece of work. She’s rude, she’s unprofessional and she is problematic for your business. I’ve literally never felt so unwelcome at ANY true value like I do whenever I step into Orwells. She obviously hates her job or her life and is just taking it out on everyone else. I’ll be driving to Jefferson for hardware needs since it seems to be such a burden to answer a simple question for anyone who dare steps through your door. Do y’all also get many fake bills because it seemed like she was targeting me specifically because she UV lighting my 2 5$ bills. That I got from Huntington right up the street. Lost a customer and in the future whoever asks me where the closest hardware store is I’ll be sending them to Jefferson.

Jeff Lunger (Scott)

2024-03

All new inside now its nice the staff could be a little nicer

Luke Jernigan

2023-05

I have stopped in for various parts needed for home repairs over the years and get my propane tank filled for my grill 1-2x each year. After hearing of this company's recent poor treatment of a long-time employee, however, I made the conscious choice to avoid spending my money here today. I will revise this review if I learn of that situation being resolved appropriately, and I avoided the 1-star review based on my history with the store. In addition, how they handle that situation will help me decide if I will spend my money here again in the future.

All Seasons

2023-05

If I could rate a zero I would. Fired an employee who worked there for 45 years because she needed to be with a loved one who was being taken off life support.No one should support this business.They will learn in time that one bad decision can cause landslide of problems.

Chris

2023-12

Been working here for almost 2 years, no complaints so far.

justin way

2023-05

I can’t believe you would let a employee go after 45 years because she needed to be with her family! Orwell is a strong community and i hope they give you everything you deserve!

Kim Blair

2023-08

I love the fact that they have a UPS shipping place in their store they also have al.ost anything you might be looking for

Kim Call

2023-07

Will never step foot in there again after the mistreatment of a dedicated employee of 45 years. Please dont shop here.

Tim Osborne (Left Turn Brewing)

2023-08

Always polite, knowledgeable and meet you at the door ready to help. FANTASTIC customer service.

Frank Mikitaw

2023-08

Nice local handyman store carring most of what you may need.

Susan Fleck

2023-09

Great store! Everything you need!

dori white

2021-05

Service was excellent but customers without face masks were still allowed in the store and social distancing was not followed by patrons either.

Anthony Senko

2019-05

Great staff. If they dont have it they order it in and so long as Wherehouse usually does and is there within days. Way better than Amazon prime Remember that folks.

Margaret

2022-05

This store has a lot of items some very different items packed in a small hardware store that is always very clean, organized and friendly.

Charlene

2023-05

Not good . They follow people around like they're going to steel... Or something. It's distracting and frustrating.

john Canty jr (JC)

2023-10

Great hardware store in Ashtabula County.

Cecelia Gilmore

2021-05

It was great, its a family owned business and they're willing to go that extra mile to help you WONDERFUL

Randall S

2021-05

Very friendly owners and employees. Store stocks many hard to find items. If they don't have it, they will happily order it for you.

BilL Evely

2020-05

They. Have everything you need to keep the homestead going and don't take advantage of you great stuff great prices and quality

joseph dejesus

2022-05

This place is all right they always have everything you need for a little on the pricey side honey employees always come up and ask you if you need something always makes you feel like they think you're stealing something cuz they ask too much

Hector Hernandez

2019-05

Very knowledgeable people working there. Awesome hardware store. They have just about everything you need.

Victoria Weinrich

2023-05

Great small town hardware store with helpful staff.

Bill Haar

2019-05

Never knew it but they have a state liquor store there! They also had (hard to find) Buffalo Trace bourbon in stock.