Verizon

Athena Moulopoulos

2024-03

Mary was fantastic, extremely professional. She greeted me and told me her name before I was even able to say anything which was great. I was doing a pick up for some phone accessories. She explained the best way to put the screen protectors on. Thanks for the great service Mary!

Steve Lambing (Windowlickermw3)

2024-04

She was amazing and straight to the point. Alot in this world is crazy these day's. But she made it easy and feel like old times when you could walk into a place and get the best and most truthful answer around.

Thomas Billings

2023-10

Doug is very personable and knowledgeable. Took time to explain the different plans, phones, and accessories. Transferred data to my new phone without any issues. Very pleased with my experience.

Charlotte Clark

2021-05

Drake was extremely helpful and a joy to work with! He made the experience easy and broke ever aspect down to be understood clearly! Also, coming to the smaller store made it feel much more personal and comfortable! Again this store is the bees knee, and Drake and James were great to work with! Love the new phone and plan!

Rose Yates

2024-02

Excellent on their part. Great service!!

Tracy Schlipf

2021-05

Drake is the multitasking king! Been holding my old S7 but after all this time, I dropped it, cracked the screen and the touch screen stopped working and, slowly, the screen went black. Lost every password for any recovery of anything but Drake, on a busy day, stayed with it and helped me get into my Gmail account to facilitate swapping the account to a new phone. This S21 Ultra 5G is a fantastic unit so far. Hope it does as well or better than the old S7. Drake is a stick with it guy. Extremely helpful and holds customer service as a core work ethic. No complaints. Just praise for his attitude and business ethics. May be a smallish store but they have big service. Will be back. Thank you Drake.

Jennifer Fisher

2020-05

We came in this store because we heard negative things about the store down the street. Drake was awesome and got us lots of deals. Both guys in the store were very personable and funny. We will come back, they were very helpful and explained every thing they were doing. Thanks guys!!

Amanda Carlo

2020-05

Drake was great!! He was so knowledgable and helpful when i came in to add a new line! And he helped me and my family save money on all of our lines in the process. We will definatley be back and cant thank you emough for your great customer service!

Corey Jacobs

2020-05

They were extremely helpful and are the best Verizon around. Great customer service especially from Drake. He was quick and explained everything with great detail. He made everything easily understandable and was very thorough all while remaining quick.

Natalie Thompson

2021-05

Brandon from the Navarre Ave store was such a huge help for My Mom and I as we switched her from Sprint to Verizon. We had so many Sprint issues that he figured out for us. We got a great deal on Mom's new phn and I will NEVER go anywhere else. Thanks Brandon for your help and how you treated my mom which is very important to me. Shout out to Drake also for teaming up. You all are awesome!

GL Bancroft

2020-05

After a less than satisfying experience at the bigger Verizon store down the street, we decided to try this smaller store my mom recommended.I am so glad we did! Drake and Keyaree were very friendly and took the time to answer and explain any and all questions we had. If you are looking for excellent customer service do not hesitate to stop in. You will not be disappointed!

Kay Morr

2023-05

Went in to ask if a cord was available for a charger I already have. Yes, a cord was available. Doug B was very helpful plus he did not talk to me like I was old and senile or stupid. He was very respectful, answered all my questions and made sure I understood my options.👍

Samira Vasheghani Farahani

2020-05

Great customer service with. There was a guy named Drake who was very knowledgeable and to the point. I enjoyed some good sense of humor while I was waiting for my personal files and information was being transferred to my new phone.

Wade Bert

2020-05

Drake is one of the most awesome sales people I have had the pleasure of dealing with. Blows all other out the water. Would reccomend drake and his Navarre store over any cell phone store in Toledo and maybe even all of greater ohio. The experience was top notch gold.

Michael Wilson

2020-05

Came in to save money today and Keyarre and the manager Drake were very patient and ended up finding a way to get my bill lowered. I will always shop here and recommend these young gentleman for anyone.

AJ Miller

2021-05

Drake and his team did a stand up job. I was a t-mobile customer for over 10 years. He recruited me to Verizon and the customer experience was unmatched. I will recommend them to family, friends, and business associates. Thanks Drake!

tom cox

2020-05

Drake and keyaree were both very nice and gave great service. We will be back for sure whenever we need any help. PS though they don't give out free cars ;)

lynn stobinski

2020-05

Drake was awesome. He helped me with numerous issues and was very good at explaining my options regarding the Verizon jet pack. I'll definitely come back to this store.

Todd Deem

2020-05

Drake was great to work with. He was able to answer our questions and provide us with details to make a choice based on our needs and not “selling us”.

jim morrow

2020-05

Drake was awesome . He knows what he is doing. . Well informed. . We are from Georgia. Needed new phone . He went above and beyond to satisfy our needs. . . . Way better then corporate Verizon in McDonough ga. J morrow.

Mike Harris

2020-05

Drake helped me clean up my phone viruses, helped me save 30 dollars on my bill while also adding a tablet and lastly took his took to help me set up my My Verizon and Disney plus. Very helpful I will be returning to this store in the future and not the other.

Jaimee L

2020-05

Drake is the best!!! Saved me $$$$ on my plan! Fixed all my issues! He took his time and fixed things that I didn't even know were messed. He is a life saver!!

Beth Barrett

2020-05

Best service ever by Drake, he handled our accounts and got new phones. I couldnt ask for better service with a great attitude. Go see Drake at Verizon next door to Pet Fanatics!! I guarantee the service at this store is impeccable compared to the other store down the street!

Brooke Butler

2020-05

I wish I could give this place 0 stars. We came in a couple of weeks ago, I was looking to switch from Straight Talk and my boyfriend was looking to switch from his family’s plan to a plan with me. The employee was not knowledgeable about anything and he had to make multiple phone calls. He couldn’t tell us anything about any phone. He didn’t even know that V40 was the most popular phone on the market, he said it wasn’t on display because it wasn’t good. We were told that my boyfriend would get $300 off of his phone with a deal that was going on, then all the way at the end of the process, after spending a total of 3 and a half hours at the store, we were told that it could not happen. My boyfriend never gets mad at anyone and he was definitely upset. We quickly went to the Levi’s Commons location where we received top notch service. They had tricks up their sleeve to give us the best deals possible. The guy at your location was going to give me $40 for my iPhone 6 and Erica at the other location gave me $300 over a course of time. I get $12.95 off each month of my bill. She switched our phone numbers to make it look like I was the new line so that my boyfriend got the $300 off that we originally wanted. If you are looking to go to this Oregon location, do not go there, you will lose out on deals and your hard earned money!!

Ruben Sprint

2020-05

Drake helped my wife and myself today and he was great! Also my wife told me to do this, 👍👍.. she did a review too. Thanks Drake !

Brandi Okulski

2020-05

Went in undecided and frankly a bit uneducated. Drake was great. He explained everything in detail. Very charismatic young man. I left very happy.

Karen Coehrs

2022-05

We came into the store with some problems on my phone and the representative his name was maverick he was able to solve the problem with in 10 minutes. Satisfied all the way around with previous transactions. We much prefer this store over the corporate store right down the road.

beth snider

2020-05

What great customer service! This is why I keep coming back, everyone here has been very professional & always taken their time to make sure we were satisfied before we left.Yaree went above and beyond and was kind enough to take the time to make sure that the last voicemail I ever received from my Dad was transferred to my new phone. Thank you Yaree, your kindness is appreciated far more then you will ever know

Rachel Borders

2021-05

I was frantically calling Verizon stores trying to find a Gizmo watch for my daughter and either was only able to reach an automated message or the stores were out of stock. I called GoWireless and spoke to Quentin, who agreed to hold their last one for me while I made the hour drive to the store. I was in and out in less than 30 minutes. Quentin did a great job explaining my contract options and making sure all of my questions were met. Great customer service!

The3asmr LaRue

2020-05

We have used this Verizon outlet for almost all of our needs. They have always done a good job and service is fantastic. Drake is the person has helped us multiple times and is very knowledgeable.