4.9 (115)
621 S Main St, Newark, OH 43055
(740) 344-3362
invisiblefence.com
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Hannah Juzwiak
2024-02
Have been thrown through many loops with this company. Beware that they do not accept refunds, even for completely unopened products... A $500 purchase on a replacement collar, with zero refunds, is pretty fishy to me. I'm really hoping someone can make this right and give me a full refund.
David J. Selby
2023-12
Marcia was very informative and knowledgeable. The guy who did the installation (forgot his name) was great. Very professional and cleaned up after he was done. He also did the initial training and explained the whole system. Very happy.
jennifer Birker
2019-05
Fairview Invisible Fence installed our fence and we could not be happier with all aspects. The customer service was great. The sales associate was very professional, informative, and explained every detail! The install was fast and easy! Training was fun for my pup and us! I have such a peace of mind knowing my dog is safe and secure. A year and a half after we got the fence we changed the layout and that process was also painless. It was quick and they retrained my Thor to know his new boundaries. Top notch customer service and peace of mind is what they are all about. One very happy customer.
Jennifer Jones
2021-05
We just got our Invisible Fence installed. The sales rep who came out was fabulous. She fully explained the options and was no pressure on the sales. The product is top notch! The men who installed the system and did the first training with our dogs took their time to explain everything along the way and ensured we were happy with the installation. The trainer took the time with each dog to ensure we knew how to work with them on training. Thank you to Fairview Invisible Fence!!!
James
2020-05
Wonderful experience. Marcia is a great sales rep. I don’t quite remember our installers names. However the two gentlemen were professional and awesome. Paul the owner is very friendly and good with people. Especially if you enjoy a good conversation. Just being able to open the door to let the dog out is amazing. Plus letting the kids run around without having to worry about tripping over a leash help. I would highly recommend this product for any type of animal you want contained. I’m not well off by any means but the price is well worth it in my eyes.
Jacket5798 PsnJacket5798
2022-05
I had a fabulous experience with Fairview Invisible Fence out of Newark, OH.The system works wonderfully and my two pugs are enjoying their freedom.Paul was wonderful and went above and beyond to make sure that everything was working perfectly.Marcia was awesome and professional and Abbey was a great trainer.I would highly recommend the system to anyone. Great people with a great product!
Jayson Waits
2021-05
Recently had an invisible fence installed with the newest system. The sales rep did a nice job with her presentation and answering questions. I felt she could have added even more value with a follow up call after the install. The install itself was great and the installer explaining everything in detail did great. We were able to accomplish our goal with the invisible fence. Customer service has been great with answering a couple questions and also came out to help fix an issue with the collar. Over all... great experience.
Lori Stine
2019-05
It’s been 2 weeks and so far, I could not be happier with my decision to purchase an Invisible Fence (with the Boundary Plus Upgrade) through Fairview Invisible Fence. From the moment I met their sales representative, Marcia, I was impressed. Knowing this was going to be a large financial investment for me, her professionalism, experience and knowledge made choosing this system for my dogs and property much less stressful.The installation (nearly 2 acres) and dog (x2) training was completed by Brent and Damon. They could not be better representatives of their company. The installation was completed quickly, neatly and professionally. They left the yard cleaner then it was prior to their arrival. They explained the system very well and in layman’s terms. Due to the package I purchased, they came 3 times to train the dogs with the system (Chesapeake Bay Retriever and Labrador Retriever). Both Brent and Damon were kind, friendly and patient with my dogs and us. They were personable fun and we (including the dogs) looked forward to their visits.Through my research, there are cheaper local companies and I realize I could have installed an invisible fence for much less than half this price. However, I do not regret what I consider a huge investment to my peace of mind. I am a huge endorser of professionalism and good customer service. Because of this, I rarely write reviews. Thanks so much Marcia, Brent and Damon!
Shannon Burtnett
2019-05
Outstanding service from start to finish. I am so happy we went with Invisible Fence. Our dog knows it's boundaries within one week of installation. Others in our neighborhood have cheaper brands and their dogs are always out. I don't have to worry about my dog now. Spending the extra money for a quality product and service is worth it!
Amy Strohl
2022-05
We had our fence installed in 2017, and it has worked great. Staff was very professional and helpful. They are always quick to respond. I forgot to order my batteries in a timely manner this time. I received a note after ordering that they may be delayed during shipping due to the season, but they were not. I got them sooner than expected. Very appreciative of their fast response despite my lack of planning.
Jason Given
2020-05
Invisible fence did a great job working with us to meet our needs. The sales team was low pressure, friendly and helped us come up with a good and economical plan. The installation was quick and not evasive. The trainers were great, setting up a plan for our dogs that gives them training, freedom and security. We highly recommend Fairview Invisible Fence.
Britni Lindsey
2022-05
I really doubted doing an in ground fence. We have had store bought ones in the past and my dogs have always got out. We put up a fence and they destroyed it. After researching I decided to go with invisible fence. I have 2 big pitbulls. They have yet to go past that line it's been a month!. I also got a shield gate and it works perfect. The trainers were great with my dogs. Marcia has been very quickly to respond to my questions. My dog also chewed her collar the first week and they replaced it that same day. I highly recommend this company they are not messing around. Very professional.
Sandra
2020-05
Marcia was great! She took her time explaining all our options and how each system worked along with all the available accessories. I totally trusted her recommendations for us. She was wonderful and patient with our puppy who absolutely loved her! Long forward to a long lasting working relationship with her!!
Robyn Gump
2020-05
We had our fence installed January 8, 2020 and everything about their service was great. We have 2 dogs a young crazy pup and an old grumpy pup. They were very kind to both our pups. They explained and showed us step by step on what we needed to do train our dogs inside the fence. On the second visit they turned up their collars to an appropriate setting for each dog and then showed us how to work with them in the coming days and weeks. Both our dogs have figured out their boundaries and are doing amazing inside the fence. The 2 men who came out were very kind and explained everything to us step by step. They installed the fence very quickly and did no damage to our property. I would have given a five had it not been for the price. I feel the cost was a bit high but overall everything was awesome.
Jared Lane
2019-05
I was extremely happy with Fairview Invisible Fence from the sales presentation, through the installation and training. The install was accurately and professionally completed without any issues. Marcia did a wonderful job explaining my options on what package would be the best fit for our dog and property. I would highly recommend them to anyone.
Keith Badger
2020-05
Brent and Damon did a great job on our re-install project. They were on time (actually a little bit early even) for the appointment. They were professional and friendly and completed the job quickly and properly. They spent some time reviewing the proper use of the collars and answered our questions. We appreciated their service!
Christina C
2019-05
Just had the Invisible Fence installed and the second training session. Damon and Brent are great to work with and professional. They make the process easier and explain everything clearly. Also they are very attentive and kind to your dogs. Would highly recommend.
kathleen katitus
2018-05
Our experience with Fairview Invisible Fence was outstanding from start to finish. From the first phone call to the final walk through in the yard, I was very impressed and satisfied with their customer service.Joyce was always a sweetheart and very helpful when I called the office on numerous occasions with questions and rescheduling.Paul handled the majority of the installation as well as giving us his expert advice on where to best install the fence in our challenging yard. The technicians that finished the installation were hard working and professional.Paul was very patient and thorough when determining the containment level of our fence. He did not rush this final and important step when deciding what would work best for our pup. We have total confidence that our pup will safely enjoy her new found freedom and yard. Thank you again Fairview Invisible Fence!
Shane Pierce
2018-05
I had my invisible fence installed about 1 week ago. It started from the sales lady. Very, Very, Very friendly. She explained the products into detail and helped choose what products would work with my two dogs. We walked my yard and I explained how I didn't want my dogs in a certain part of my yard by my a.c. unit outside and she assured me it could be done. Approximately 3 days later 2 guys came to install the fence. They were very laid back guys and very friendly. They again walked my yard with me and asked me again how the fence would run. I have to mention I have 2 small children that of course was curious about what's going on, so they wanted to watch. The guys were very very very awesome with the kids and explained to my oldest and put up with all the questions. They even let my son pick out the collars for the dogs and understood when my son changed his mind. They were fast to install, Very polite, and very outgoing. They and the sales lady are the face of the company! I will recommend them to all friends and family. I am over all satisfied with the way everything has went! A big thank you to the team for helping me, my family, and my dogs out!
Dom Pack
2021-05
The guys came out and had the fence installed pretty quick for the size of our property. They were knowledgeable and spent time with us answering questions and talking through we had. They were great with the dogs and the training was great. Very satisfied!
Bradley Feightner Jr.
2019-05
We are so thankful we reached out to Joyce and Paul at Fairview Invisible Fence to get our invisible fence installed. The entire process was very easy and our dogs are already catching on to the boundaries that protect them from the road. Our initial consultation with Marcia was educational and she helped us choose which option will work best for our family. The installers, Brent and Damon, also did an excellent job despite having to think outside the box in determining the location of the transmitter and how to run the wiring. They walked us and our two pets through the training process and gave us step by step instructions to continue the training in the coming days and weeks. The dogs are catching on quickly and we couldn't be happier with the outcome.
Sheree Baker
2019-05
Extremely satisfied with our invisible fence. Our seven month old puppy was recently trained and caught on very fast. We have used this system for several years with our other dogs and highly recommend Fairview Invisible Fence. Brent and Damon did an excellent job with our puppy.
Kim Applegate
2017-05
My experience with Fairview Invisible Fence was excellent. Everything involved with my service from the installation to the dog training was on point. Everyone was friendly and very knowledgeable. The fence itself has been very reliable and has given me peace of mind knowing my dogs are safe in my yard. The system is worth every penny. I would highly recommend Fairview Invisible Fence to anyone looking for a containment system for their pets.
Fred Colombo
2020-05
What a great job. Mateo is already running free in 4 days. We trained 3 dogs on the invisible fence ourselves at a different location but it took weeks and multiple training alerts but after 2 alerts we were on our way with the expert trainers we had. I can’t thank them enough. From beginning to end sales, installation and training couldn’t have been better. Thanks to the team from Fairview Invisible Fence.
Advanced Spinal Care & Rehabilitation
2017-05
I realized upon our initial consultation that I was dealing with a great company. Now, years later, myself along with two other family members have enlisted Paul's services. He is prompt, knowledgeable & professional. The product has been 100% free of failure in all three locations. He has kept all our pets safe and secure! When the need has arose for a collar to be adjusted they are right there! Honestly, it just doesn't get any better than these folks! Highly recommend!
Carrie Bobo
2020-05
I appreciated the 2 men that came out to install the fence for their honesty and great advice on our fence purchase. The training was great! Both of our dogs took to the fence amazingly well and this had made life at our new home that much more wonderful. I definitely recommend this company. 🐾
Jane Hablitzel
2020-05
Not only a great product to keep your pets safe but also great customer service. We have had our invisible fence for 6 years and just got a new puppy. They came out and flagged our yard and trained the puppy (& retrained us).
mike posey
2020-05
Moved into a house that already had a system installed. It wasnt working the guys came out found the break and fixed it. They worked with our little dogs. The guys were great you can tell they love dogs too, very informative about what to expect, and what to do. Highly recommend these folks.
Rebecca Wells
2022-05
So, I was not completely happy with the service I received previously. They came out today to fix my dogs fence and found some errors that were made years ago. They crew and the owners made it right for us for almost no cost to us. Thank you for taking care of this. I am truly happy with this company. Would definitely recommend them to all my friends and family
Kim Hook
2019-05
Everyone we dealt with was amazing. Installation was smooth, and the individual work with my dogs was incredibly appreciated! They don’t just put a fence in and leave you to figure it out. I would definitely recommend them.
Monday | 9 AM-4:30 PM |
---|---|
Tuesday | 9 AM-4:30 PM |
Wednesday | 9 AM-4:30 PM |
Thursday | 9 AM-4:30 PM |
Friday | 9 AM-4:30 PM |
Saturday | Closed |
Sunday | Closed |
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