3.5 (4261)
231 Bluebell Dr SW, New Philadelphia, OH 44663
(330) 339-3991
walmart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dena H
2024-04
UPDATE* Ordered ONLY 2 items to be delivered today. Store is closed now. Never got my order. There is no one to talk to about it. They didn't even cancel my order or tell me anything. So once again I have been let down. No surprise any more. Can't depend on this store for anything.My grocery orders either get canceled by Walmart or delivered hours late when nobody is home to get them inside so they are ruined. The auto center has no idea what they are doing. You can't ever find anyone to assist you in the store and if you do they have no answers or help.
Edgar Gonzalez
2024-04
This is the best store ever if you live in New Philadelphia or dover you can come here for groceries and stuff and TV and phone service and their a pharmacy
Rick Basnett
2024-04
4 months ago I ordered rice flour, I received castor oil. I contacted Walmart and was told I was taken care of. 4 weeks later I contacted them again “We apologize and you will have a refund in 4-5 days.. nothing. No contact no information on pickup for the wrong item delivered. It wasn’t a huge amount on money but when prices continue to rise every penny counts. Disappointing.
Rebecca Travis
2023-12
My mother-in-law needed a lamp to replace a broken one & some other items. I tried canes for her & got a good fit, which helped her navigate easier in the store. She's too short to lean on the cart like me, & she used a square yardstick at home. The cane is much safer. We found everything we needed.
Noah Warkentine
2024-02
If you are coming to get any sort of good quality collectables don't bother. There is an employee who buys them before they hit shelves. I wondered why they were always out of stock for Godzilla figures in 2021. I was told they would get shipments for the 2024 shipment on feb 2nd but when I got there as they restocked they said they sold out before they got to the shelves
Marvyn G
2023-12
Good store with food, you can find lots of beef and chicken. There's a lot of khakis.But when it comes to ordering online they will often add more than what you ordered, like 2 boxes of crackers instead of 1, and when complaints are done nothing is done about it. You could see this as a kind thing for not having one other item in stock, but on the other hand, sometimes I just wonder if it is robbing us of money and making us pay more for more items, since we aren't in control of putting items in the cart.
Corey Dial
2023-05
Like everyone else, this Walmart is one of the worst. I shouldn’t have to drive to Canton to find something that they could easily stock here. Every time I come in this store, pallets and pallet jacks are either being flung around corners by rude associates, or are just plain left out in the aisles, in the middle of the work day. How is that we’re consistently stocking, yet have nothing on the shelves? I’ve been trying to find a present for my son for over 4 Weeks, yet they won’t restock little metal cars. I thought the whole point of the different hours was to 1. Restock the store and 2. Adhere to the Covid Protocols? (which we all know, hasn’t ever happened at this store) As I am typing this, I have been on the phone with said store for well over 10 minutes, with not a single person to help me. Why do we have associates standing around the self checkout if they aren’t actually DOING anything? Why is it when I have an online order to pick up, it hasn’t been picked up, nor has anyone tried to assist me when standing in that area.
Margaret Smith
2024-01
today I went for interview and to set up day for orientation. the lady hiring (Bailey) was respectful and straight to the point. I was in and out within 15mins.
Kennly Renicker
2024-02
I know I shouldn't expect much cause it's Walmart. But would at least think they would be respectful. Team lead keli is snarky rude and disrespectful. Then when she gets a reaction for her actions wants to threaten to trespass like Walmart is all that. Brent the manager was understanding.even apologized for the team leads actions and she stood there with a blank face he's very difficult to get a hold of. But if your cool with disrespectful people who hate their job shop here .🤣 Keli I think you need a job with less communication and where you can keep that inability to take accountability for your actions.
Christine
2024-04
A big thank you to everyone in pick up. Everyone is always so nice. Excellent customer service.
Simon ghost Riley
2024-04
Extremely easy place to shoplift i frequent this location when i want things i dont wanna pay for. Low morale employees make this extremely easy.
Joe New
2023-12
Hard to shop with online order fillers with there big carts in the way and with them filling orders the shelves get empty quicker but doesn't get replenished as fast. Would like to see this walmart open 24-7
Crystal Dunaway
2024-02
One star for checking my receipt as I left the store. You either trust us to use the self check out or you don’t! I’m sure many shoppers would agree instead of paying someone to check our receipts at the door, pay an employee as a cashier at the register instead. I’m tired of being treated like a thief because my giant pepperoni pizza wouldn’t fit in a bag!
Tina Coleman
2023-05
I wasn’t picking up a prescription, but the pharmacist answered a question I had about an over the counter product. She was courteous.
PW O
2024-04
Prices are terrible and they have the worst deli section employees I've ever seen. You can stand there for 5 minutes looking at 4 employees ignore you the whole time.
Anita Alford
2024-04
Walmart has everything you can possibly think of and you're not waiting in long lines because they have extra self checkouts
Amanda Wadsworth
2022-05
Consistently out of products. Not unusual to have no carts available for shopping. Not enough employees available. And no mask required to shop here. This store is always my last choice
C Gentry
2024-05
Rude people shopping. Otherwise the store was nice.
everett hamlin
2024-04
Always a good place to load up on great value water. Thanks for quality water!
David “DAWJINC” Ward Jr
2024-02
Wokest of all the companies. Walmart accepts WIC? Just Kidding. Lets make it hard for everybody to afford anything. That should be your new slogan
Tylor Byler
2023-12
Really bad customer Service, I called in and they told me that they were dead in the auto center because I have a whole my tire that they could fix it and then when I arrived at 5:30 30 minutes after I called they told me that they couldn’t fix it that they’re booked until 7 PM and I drove 30 minutes here because this is the only Walmart close to me and they denied me service very bad
Vonda
2023-11
There self checkout is ridiculous and if you're in the store at 10:00pm you have to dodge the employees stocking shelves with customers still trying to shop during store hours. I feel its very rude as the employees act as if you're in their way.
Ryan Amos
2024-04
Asking me for a recipe. I’m not an employee. Check your cameras. You’re not ever going to get a response from me showing a receipt.
John Hundley
2024-04
Never in stock of things you need anymore. Has went down Hill the couple of years.
Sarah Ann
2024-03
Truly can't say enough bad things about this particular Walmart and it's lazy employees :)
Heather Beasley
2023-10
My husband and I had bought an air mattress and we lost our receipt. We needed information before we drove all the way to the store. However, we were calling for 2 days and no answer. I tried every department to get someone and nothing but a ring tone! I had even called human resource and guess what, another ring tone with no answer. I finally called the pharmacy and someone did pick up after many many rings and she didn't or wouldn't even page anyone to transfer me, when clearly in Walmart you are able to page someone. This is the most awful Walmart for customer service! Not impressed with this Walmart at all! Clearly there's enough employees bc I see many employees and even employees at registers and at customer service talking and twirling to show off and get attention!
Tim Moore
2023-10
Frankly, there's no place in the world I hate going to more than a Walmart. No cashiers, no help, nobody cares. They want you to do all the work then have the audacity to search your stuff on the way out.
Rachel Knite
2023-08
I had placed an order for a custom summer cake in the bakery a couple of days before my daughters first birthday. The older lady who wrote down what I wanted was fantastic. But once I sent my husband to pick it up, it was completely wrong. I wanted half a sheet of marble summer theme. Smash cake was included, but what I got was cupcakes and a small cake. If that was the case, I would have told my husband to NOT purchase it at all. I could have just made it in my home instead. I'm very disappointed with the bakery!
Brittany Jordan
2023-12
Service isn't so great, the employees need to have a better attitude about their jobs
Yvonna McCarthy
2023-11
Good luck trying to get ahold of anyone at this store!l!! I’ve called customer service, deli, online pick up, electronics and automotive and no one will answer my call so I can simply cancel my online order!!!! This isn’t the first time this has happened either!!! EVERY SINGLE TIME I CALL NO ONE ANSWERES THE PHONE!!! No wonder this store is going under!!!
| Monday | 6 AM-11 PM |
|---|---|
| Tuesday | 6 AM-11 PM |
| Wednesday | 6 AM-11 PM |
| Thursday | 6 AM-11 PM |
| Friday | 6 AM-11 PM |
| Saturday | 6 AM-11 PM |
| Sunday | 6 AM-11 PM |
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