Sheetz

3.5 (95)

1281 W High Ave, New Philadelphia, OH 44663
(330) 365-9284
orderz.sheetz.com

Claimed
Convenience store
Beer store
Car wash
Coffee shop
Gas station
Restaurant
Wine store
Chain offering fuel & familiar convenience goods, including packaged snacks, drinks & takeaway fare.

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Tyler Johns

2024-03

Actually awful anymore. I used to enjoy Sheetz food regularly but something has changed for the worse. Any time I order a sub from here, there is ALWAYS something wrong. My grilled chicken sub is ice cold and none of my condiments added. Last sub the meatballs were still frozen in the center. If it’s not fried, don’t order the food from here period

Amy Hayes

2024-01

I love sheetz! Their food is amazing for a gas station and so inexpensive. Also it's consistent and it's ready quickly and they have so many different options to customize your food. However today I was looking forward to my peppermint mocha. I took a sip right away and it tasted okay but it wasn't until I got home that I realized they forgot the whipped cream! If you're a whipped cream addict like me then you know how disappointing this is. First world problem I know, but really just wanted to shout out to sheets and all the wonderful things but they create. And since I'm a single mom with a special needs son who recently broke her wrist, having their food service available has been a lifesaver!

corey hitchman

2023-09

Good place to stop for gas, prices are good, bathrooms are clean. However whenever I stop to get food at night the staff yells “30 minutes for food” even when there’s little to no people. This has happened the past 3 times I’ve decided to come here. It seems like they are yelling this to stop people from ordering food.

Alyssa Dumaire

2024-04

No cashiers at the front. Can’t check out and leave if you aren’t paying with a card because there are no workers in the front

Nicholas Paul

2023-10

This place is a complete robbery setup. Went in, swipped for 21$ and it said I owed $2 more. I give the lady 3 and tell her keep the change. "KRISTEN" decided to corner me on my way out after I already finished my transaction and was told I'm good. She then demanded I pay THE FULL 21 AGAIN, or its theft. "Our system says it didn't go through so there's nothing I can do"... so I show her the confirmation on my banking app and she won't even look at it. Screw her and screw that gas station. I'm calling corporate, I literally watched that scumbag slip that other $25 I handed her in her pocket like the dirt bag she is.This is why you end up. A busted old lady working at a gas station to rip people off. When your a scumbag that's your only chance. I'll have her job. Drive 3 min to any other gas station unless you wanna support a junkies habit running a register. Losers KRISTEN NEEDS TO BE FIRED AND PROBABLY GO TO REHAB

eddie henegar

2023-08

I place orders daily at the sheetz in New Philadelphia ohio. I always order the chicken bacon sliders 3 pack. today I picked up the order from the deli counter and notice the bag seemed lighter than usual. opened up the order and no chicken was on the sandwiches. I asked the worker if this was my correct order hoping they would make it right and the lady was completely rude stating that it was what I ordered and walked away. this lady has no business in customer service as you do not treat customers in this manner and expect them to return. I will find a new deli to spend my money at.

Jason Tepes

2023-11

I've never wanted to jump an employee so bad, Crazy cockeyed woman gave me a whole uncooked potato like bro... come on, wouldnt even give me fresh fries when I handed her back the idaho potato.

April Sharp

2023-07

Food is normally good here, but it depends on who was working apparently. I just ordered a chicken slider and was charged for the boom boom sauce which was supposed to be free, and it wasn't even on the sandwich.

Carlene Howell

2023-06

Employees were rude waited forever for a milkshake they made others and I still never got mine was my last visit !!!!!! Was over an hour wait just for a drink!!! Horrible customer service!! Once again made the mistake of going to this gas station this time get ripped off by lottery dispense and manager just stands there holding ripped up ticket in her hand on 05-13-23 this is my last time ever going there again people learn from your first mistake not second especially when it costs me my hard earned money !!! I’m a manager I’m trained how to handle those situations you might want to retrain !!

Diane Hartzler

2022-05

This is a great gas station. This review is for the "milkshake" I just got there. Calling this a milkshake is misleading. This is an oreo flavored slushy. I took one drink and was crunching on ice. Now my husband - who isn't picky - is drinking enough so it doesn't overflow until we can stop and pitch it. Even he said that it is gross.News flash: milkshakes don't involve ice.

Jennifer Mirkovich

2022-05

Very clean, music not too loud, but most impressive- the genuine customer service. I was waiting in line with a fountain drink & the manager (blond gal...didn't catch her name), walked past and said, "is that all you're getting?", I replied, "yes", then she told me "that's on us". Well Sheetz .....that was awesome.

Corey Fouts

2023-07

App won't let me use my coupons. Also I ordered a muffin and got a biscuit. Good job guys

Brennan Bouscher

2023-09

Smushed my girls pizza in like they were crip walking on it before puttin it in the bag. 8/23/23 10pm🖕

miss Rowe

2020-05

Bern there once before and it was good this time though on 12/23/19 is a whole new view. We had gotten burgers . The service was good , food didnt take to long ,and the cashier and cooks were nice but right after that no . Got food poisoning me and my husband so bad he had to miss work the next day . Luckily my daughter didnt get anything but package already made food or she would of been sick too . I will not buy there food there no matter how good it taste .

Tim Larkin

2023-09

Restrooms used to be fine but for some reason they’ve stopped cleaning them. It’s like an outhouse.

Isaac Lohr

2023-05

Did curbside pick-up and they forgot my lemonade, once they brought it, it sucked. Then when I go eat my sandwich they didn’t put any egg on it (one of 3 ingredients). Only reason they get 2 stars instead of one is they accidentally handed me someone’s milkshake and told me to keep it since I had touched it.

David Cory Enderby

2016-05

I hardly ever stop by here, but I did happen to on Veteran's Day, when they were giving away a free sandwich and car wash. They lady at the counter was unusually helpful and left me feeling really good about this place. In addition, everything in the store was nice and seemed clean.

Jack Straw

2019-05

This five star rating is for the red headed dude working back in the MTO kitchen (09/07/2018 at 3:30 p). I ordered an item I've had several times and it has never been that good. Give that dude a raise, keep him happy, do whatever it takes to keep him around, it's amazing how much better the food can be when the person making it actually cares. You keep him around and I would expect there would be more customer retention. I for one will order food from MTO when I see he is working without hesitation. Thanks, and have an above average day.

Oh Nephilim

2021-05

Went in, ordered a sub totalling around $9.Received a small order of chicken, of course didn't check the bag until I got home. Was fairly calm, mistakes happen. Called only to get hung up on....twice. Aallllrrrriiighhtythen.

Wayne Walk Jr

2024-04

Clean store, great staff.

Ken Houston

2023-05

The place is usually busy. And service has been great there.Gas prices are also very good here also.

Buckeye Puppies

2022-05

This car wash is a joke. Do not use. It's a waste of money. It went so far behind my vehicle that the water did not even hit the back. Left and windshield was like it wasn't even washed. Other parts of the vehicle still all muddy.

Andy Smith

2023-05

Cashier with lip neck tattoo is absolutely worthless. Very unhelpful, rude and inconsiderate.

Mia Alvarez

2022-05

Low priced gas. Super friendly cashiers. We're on a trip to Ohio from SC and needed gas and coffee. Guess what, we got free coffee! Thanks so very much!

Tammi Brooks

2021-05

While in the restroom washing my hands an employee exited the restroom without washing her hands. Bad bad bad. I love sheetz and the only place I get my gas from. I would hate to go someplace else but I will if I see this again.

Seth Keeney

2022-05

Usually order my food here. My order was not ready, they refunded the amount to me wrong. I was $2 short when they refunded me. They messed up my order twice. Very disappointed.

Juston

2020-05

If you go here to get diesel fuel... dont. It seriously will take at least 20-30 minutes to fuel up because the diesel pump is messed up and they have known about how slow it pumps and still have not fixed it. Something to do with a leak sensor goes off so it pumps extremely slow. Almost every single day.

Tammy Wadian

2023-05

Always great. They are very helpful and exceptional people compared to some other gas stations. Faster service than most as well.

Tamara Bell

2023-05

Always greeted when you walk in. Place is clean. The shelves are always stocked. Gas prices are excellent.Well keep going back

Local Critic

2016-05

I like sheetz. This one is a good one. They have nice clean bathrooms and always serve with a smile. You can get the car wash paid for at the pump. Just an awesome place to fill up.

Opening Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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