4.7 (185)
938 Cookson Ave SE, New Philadelphia, OH 44663
(330) 818-2612
procorepower.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Scott Rinkes
2024-05
Excellent service only dealer I visited that came and asked to help. Very knowledgeable and no pressure! Visited three seperate times and Brock helped us every time . I changed my mind and Brock said no problem and redid the contact. Arranged to even install accessories and delivery 2 days later. Wow it came with full tank of fuel and driver took the time I understood everything very friendly. Made us feel like our business was important!
Carson Stewart
2023-05
Awesome place if you need anything. Brock Yoder will definitely take care of you. I drove all the way down from Akron and got excellent service on the purchase of a new Toro Timemaster mower. The location is clean, organized and well stocked.
Steven Sherman
2024-04
Brock is the Man !!! I got a great deal on a Toro zero turn and great parting gifts and Delivery next day Love ProCore
Ryann Wells
2023-05
I needed a new Stihl chainsaw and Procore was the only place I knew where to go! Quality service, quality people, great customer service!
John Roth
2021-05
Took toro zero turn mower for spring tuneup did a great job 2 week turn around. Very friendly and knowledgeable service people. Highly recommend!! Reasonable price
John Holland
2023-05
Very experienced professional staff. Great customer service. They beat the prices of three other dealerships. Matt was great to work with. I highly recommend Pro Core Power Equipment.
jeff grob
2021-05
Great mowers, great people and best service department hands down. Definitely recommend!!
dan graber
2024-03
Great selection of products Customer service is good
Ronald Weese
2024-01
Told me neededa 580 credit showed up with 650 still didn't get it
michael morrison
2023-06
Last year I bought a 2022 Toro grandstand with the Kawasaki engine fx691v it's a awesome mowerIf you're in the market for a new Toro piece of equipment go down there and see Brock and the guys they will get you Taking care of I just had mower in for service today they did a awesome job
Stephanie Price
2022-05
We had a great experience with ProCore this weekend! I needed a new mower and the salesman walked us through the differences and was very helpful! We were in and out of there in about 30 minutes, mower in tow! We will do business with them again for sure!!!
John Agler
2022-05
Bought my ATV from here for a decent price. Just had the first service done and snow plow put on. Prices weren't too bad for either of them. My only complaint is the communication on how long it takes to get services done. They never told me how long it would take and had I not called it would of been the next day after dropping it off first thing in the morning.
Tim Elliott
2023-05
I can't recommend them higher. I have never had a bad experience. As a business owner that has had experience with almost every brand and dealer you can imagine, Pro Core is the best.
Melissa Kay Rowland-hooks
2021-05
My husband and I were told we were approved for a 2120 camo 600. We spoke multiple times with there guy Matt who keep reassuring we were approved not pre-approved but approved. We drove 3 hrs one way took everything they requested and our down payment of $2500. For them to tell us the financial bank they use denied us. Would not recommend this group of people to no one . And we were not the only unhappy customer in there store today. Definitely not the way to do business.i really well give less than a one ⭐.
Mark & Cindy Nichols
2022-05
Sales reps are very helpful. We've made a couple purchases on mowers and have gotten good deals both times. I would highly suggest them to anyone needing lawn/outdoor equipment.
S Rohal
2019-05
Pro Core Power Equipment provides top-notch customer service. I've contacted them several times for hard-to-find small engine parts, and they've never let me down. Last summer, I also needed to purchase a Stihl leaf blower and gutter kit. This company was the only dealer in town who had both, and at a great price. The staff is highly knowledgeable and will go the extra mile for a customer. I would highly recommend this company to anyone.
Joey Jenkins
2021-05
Best Stihl dealer around. Excellent prices for saws and saw chain. They also sell other outdoor power equipment. Zero turn mowers, pressure washer, etc. Very helpful staff and excellent mechanic shop for any repairs you may need. I get all of my saw chain, saws and parts here. Highly recommended. You won't find a better place or better prices anywhere else. Save yourself the trouble, I've already looked. If you buy 3 or more saw chain loops you get a 30% discount. Nobody else will beat that deal. Thanks Pro Core for all your help over the years. I'm sure I will see you again soon.
Tina Coleman
2020-05
Pro Core Equipment picked up my riding law as well as my push mower and serviced them both. They removed the battery for me on my riding lawnmower as I requested to prevent it from dying during the winter months. The service was fast & friendly. I will definitely do business here in the future and highly recommend this place to everyone.They are easy to find. They have handicapped accessibility. My son uses a service dog due to low vision impairment and they treated me and my son with very nicely.I really like this place!
Ben Soto
2023-05
Went to four other places to find a weed trimmer head. Was told about Pro Core, went down and they had it when nobody else did. Very friendly employees and very helpful. I do know that I will shop there again pleasant experience. Look at something out of town
Jason Fuller
2022-05
While I was incredibly disappointed to have traveled nearly 3 hours and have a machine sold prior to my arrival, Arlen did everything he could to make it right. He's a standup business owner who's restored a bit of faith in humanity. I'd recommend anyone in the market for a piece of equipment to give Arlen a call and experience some world class customer service.
James Nolen
2021-05
Brock went out of his way to help me out with a CFMOTO C800XC. I drove 5 hours to pick it up and he stayed late just to make sure I got my machine. When I arrived, the places looked great. Clean and professional! I would highly recommend them to anyone!
Stephen Sabo
2018-05
Eli, Arlin and their staff are first class. The retail space and shop spaces are clean and well organized. They know their products and offer decent deals on quality equipment. If you want to buy lawn care equipment featuring a low price point, plastic, and steel you can bend with your fingers, please feel free to spend your money at the box stores. If you are looking for reliability and durability, give Pro Core a try.
Tom Harstine
2022-05
I've purchased my last two (Toro) lawn mowers, one 0-Turn and one self-propelled Walk behind from Pro Core in New Philadelphia. The knowledge of their personnel and the friendly atmosphere is unsurpassed. I've since purchased a Stihl leaf blower. Again, the same quality service. The service (both before and after the purchase) is why I'll return to Pro Core for all of my lawn and garden needs. They're the best.
Cassaundra Scranton
2021-05
Their employees are amazing and their inventory is just the same. We went for A trailer and they had them just not in the size we were looking. Which is ok because at the time even still they are selling just as fast as anyone can get them. If I needed anything I would go back.
Hunter Cordell
2021-05
Brock inspecific and the rest of their team go above and beyond to make sure everyone is treated more than fair and in a timely manner. Very knowledgeable people. Couldn’t be happier with my experience with them. Do not hesitate to come here. You will not be disappointed.
Greg Renzell
2019-05
After talking to Brock on the phone I traveled 4 hours from Michigan to Pro Core.I couldn't be happier with the customer service I received from Brock and Eli. There knowledge of the products they sell is exemplary. It was a long drive from Michigan, but well worth the trip. These guys are top notch. Do yourself a favor and contact PRO CORE for all your equipment needs.
Scott Faulisi
2023-05
Bought our 2nd CF Moto ATV from Matt at Pro Core. Love the service and Matt goes above and beyond to make it a great buying experience.
Vince M Coniglio III
2021-05
I had to change my previous 5 star review as they will no longer service anything they did not sell. After spending $1000's yes $1000's of $$ with routine service & repairs to my zero turn they now tell me they will no longer work on my mower. I can not understand why you would not want to keep a current customer?Why build a relationship with a business if they are just going to discard you when they have enough customers of the brand they sell.
Ashley Jarrell
2019-05
We were on our way home from WV and needed a generator. We called because we were going to be past their closing time. They stayed until we arrived and still provided excellent customer service. Didn’t rush us through a thing and hit every detail.
kingcraftification
2023-05
I bought a zero turn mower that had a 3 year warranty they did NOT fix anything that went wrong in that 3 year period and we were going to finance it but the company they use has incredibly high interest rates I thought with a credit rating of 780 I could do betterI will never buy from this place again
| Monday | 8 AM-5 PM |
|---|---|
| Tuesday | 8 AM-5 PM |
| Wednesday | 8 AM-5 PM |
| Thursday | 8 AM-5 PM |
| Friday | 8 AM-5 PM |
| Saturday | 8 AM-12 PM |
| Sunday | Closed |
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