4.2 (173)
1400 Scott St, Napoleon, OH 43545
(567) 341-4563
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Noah Lundy
2022-05
Great Place, Helpful Employees, Not a Claustrophobic Environment, Easy to find products, my only issue is something they can't control. I hate that when you go to self checkout it prints you off a 3 page receipt, literally, 3 different pieces of paper. 1 is your receipt, other is a coupon, and the last one is a thank you note. Bro, Corporate, easy on the tree abuse man. Okay?
amber skelton
2020-05
To the manager at Napoleon, Ohio Dollar General! You were a blessing today!I went to 4 different restaurants to try to pump in the bathroom but none had plugs in them. I walked into the store with my bag and asked to pump in the bathroom. (I only asked because I was bringing a backpack into a store, it looks weird) The guy at the register was having a bad day I guess and was upset with me for even talking to him, so I asked for a manager. He came back with a woman and he said “she says she has a pump and won’t tell me what for!” Very loudly I might add. I had already tried to tell him very discreetly that I needed to pump breastmilk. I explained to the woman we had been driving for 7 hours and still had over an hour to go and I needed to pump but couldn’t find another spot. (I was desperate at this point) This manager was like “absolutely, I’ll find you a spot!” So I’m expecting to walk to the bathroom... she puts me in the employee break room and closes it off. Asks me if I need anything and leaves me to it. I offered her to look in my bag to see I didn’t take anything but she wasn’t interested.I wish more people were as understanding as this woman! I’m just a mom trying my best.
Becca Creque
2020-05
Well just found out on my first return at a DOLLAR GENERAL STORE, with the receipt, if a item you purchased goes on sale or clearance any time after you buy it you only get the sale clearance price even with the receipt. So I received.30 for a item that was purchased a couple weeks ago for $3.00. Didn't realize this is what they gave me till returning home. CASHIER ran it as a exchange on my other items and didn't tell me so was surprised that was only getting. 30 or would have kept it. Manager was real nice when I called and offered to give the item back or even give a gift card for $2.70. No THANKS I would spend more in gas going to the store. I just won't buy anything at DG again that I might have to return. So buyers this holiday season be aware of return policy when shopping at Dollar general stores. Lesson learned.
Brandon Stopka
2018-05
The ladies that were working this Saturday night actually refused me service. I had just come from Wauseon DG where I noticed my $5 off coupon didn't come off. I had just watched this associate shrug off the lady in front of me (my aunt) when she asked why her digital coupons didn't come off in Wauseon DG. So I left. I went to Napoleon DG to see if there was a way to fix it. It was 9:45, the associate was sweeping the floor getting ready to close. I asked for the manager. Manager says without looking at my receipt that "she can't help me, they don't have anything to do w digital coupons." Me: "ok well some managers would fix it to keep a good customer. " The associate then insinuated that they would HAVE to break the rules to fix it and if anyone was doing that for me, it was wrong. Me: "what if I want to return it all?" Associate: "You will have to take it back to Wauseon where you got it." Me: "so you're refusing me service then?" Associate; "well she (the manager) shouldn't have to listen to you yell at her." I never yelled, I simply called them out for refusing me service bc it would be more work for them and they were ready to go home. I've contacted corporate.....they couldve rerung it up for me. There's no excuses really. That's not how you treat a disabled veteran.M. Stopka
Susan Ruby
2019-05
Very disappointed in this location. Stopped to pick up a gallon of milk. Sign said open until 9, we stopped at 8 56. Long enough to grab a gallon of milk. My husband went to the door, it was locked, and she hadn't locked it while we were there, it was already locked.No problem though, went to Walmart and got the milk a dollar cheaper and picked up other items too. Dollar General's loss, became Walmart's gain. Next time I'll just trust Dollar General is closed and go to Walmart.Very sad you run a business like that.
Hazel Martinez
2020-05
Found two. Birthday cards . They were both filled with a nice birthday message and were reasonably priced. Also was waited on by a friendly cashier
Kitty Kinder
2023-05
Friendly people that work there always willing to help you
Jennifer Kistner
2020-05
This has been like the 4th trip in a row that their digital and in store coupons have not came off at register. One cashier and 12 people in line.
Jenny Pedraza
2020-05
I love dollar general. you don't have to walk a long way just to buy a gift card or p.j.s or ice cream
Debra Pursel
2021-05
Clean,you can find pretty much anything you need,handicapped access, friendly staff.
Jen Anne
2019-05
I personally like going here. It has just about everything you may need. And the prices are pretty good.
cheryl
2021-05
Nice..clean..and stocked..plenty of toilet paper and cleaning things..nice cashier
Vicki Foor
2021-05
Clerk's all business. Could smile a little. Like choices at store.pricesnot bad..
Judy Buehrer
2019-05
cashiers worked long time on my $5.00 off couponwhich i appreciated.
Cindy Johnson
2020-05
I LOVE this store! They have everything you need!
cavewoman3rd
2020-05
I was pleased to find some items that are hard to get! Thanks!
DIANA SCHORNMAM
2020-05
Easy to get into, fast if your in a hurry.
Renee Harper
2018-05
The managers and staff are very friendly and helpful.
Billy Rader
2021-05
Always have what I need and very convenient!
Michelle Armstrong
2017-05
I wish the people there were more friendly.
Irms Ramos
2020-05
It a great place to save money love it
mzmama 41
2019-05
The women that work here are very friendly and very helpful.
rocco k hogrefe
2020-05
Grabbed stuffs and checkout was very nice
Anna Anderson
2020-05
They have a little bit of everything and clean store
Sandra Tanner
2020-05
It was late, they let me in. That's Henry Cnty people. Giving.
Pamela Brown
2021-05
Fast, friendly and reliably inexpensive.
Judy Stewart
2020-05
Alot of good buys i love rhat
Scott Keller
2020-05
Always convenient..ppl are always cool
Rodney Clark
2017-05
It's got decent prices
J.R. Morris
2021-05
Nice place very big and spacious
Monday | 8 AM-8 PM |
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Tuesday | 8 AM-8 PM |
Wednesday | 8 AM-8 PM |
Thursday | 8 AM-8 PM |
Friday | 8 AM-8 PM |
Saturday | 8 AM-8 PM |
Sunday | 8 AM-8 PM |
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