2.9 (29)
300 E Lincolnway, Minerva, OH 44657
(330) 868-4171
riteaid.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Cherylannregina
2024-04
Oh, the girl was so helpful. A lot on shelves. Handicap accessible. Parking outside. Pharmacy make up food milk. Drive thru and parking free. I'm hoping they are better than some I have been to. Let you know
katie Stanfield
2023-11
I love my trips to Rite Aid! Not only are the sales staff friendly and inviting, but the pharmacist are absolutely on point and helpful. Ia the past year alone, me and my husband have both stopped in to ask the pharmacist about some non-prescription, herbal supplements and cream for an insect bite. And each time they have offered suggestions based on our needs. These guys go so far as to step from behind the counter to help me find Milk Thistle(Mitch recommended this for my husband). Truly a kind and caring staff, and a pleasant shopping experience.
Carl Carson
2023-05
I am putting this out there from my opinion. I have been dealing with this store for a long time. i'm just about ready to move all of my prescription to a way different drug store I had to with one I've been taking because they have been using the excuse it not in or having issues with getting it which I call bull the other store that I have to use to get that one has had absolutely no trouble getting it now my dad need stuff for after surgery they are using the same excuse I think it's way past time to shut down this store and put in one that can do the Jobe I'm over the laziness of that pharmacy department the other part of that store is questionable I will not say sorry for something I feel strongly about
Kimberly Englehart
2023-09
I've been with this Rite Aid since they came to Minerva. I am extremely disappointed in their pharmacy services in the last year. They do not care at all that you go without medication and seem to have inventory issues. But they don't even care. Very disappointed
Margarita
2022-05
Everyone in this store is really nice except the odd lady in the Pharmacy section who thinks that speaking is too much for her. Sorry we didn’t know that your blank stare meant you wanted my name. “Some people get it, but that’s ok” she says as she walks away.More employers should make sure that they hire people with good communication skills who enjoy working with the public. If you don’t like people stay away from the counter.
Faith Baker
2023-05
Their pharmacy is terrible. I’ve never had a good experience you’re always waiting for a prescription because they don’t have it ready or they don’t have it at all. I went to pick up my prescription today and the lady goes well we had that prescription ready at a time but we don’t have yours now. Okay well I need it now🤦🏼♀️ I’m not sure why you’d have it ready for me one day and not have it ready another. The lady was rude and got an attitude when I said I needed it now because I don’t live in Minerva and I don’t know why you would have a prescription ready one day and not the next.
Ron Hale
2022-05
Whenever I go there, the pharmacy manager finds a new way to not bother filling my prescriptions. She's told me that I need prior authorization (which I have) to refill the same quantity prescription I've been picking up at that store for over a year. And she's even decided to just not fill something, but didn't bother to call and confirm if the script was right or not. I've never had an issue with anyone else there, or even at another Rite aid, but the unpleasantness from her has reached a point that I no longer bother going there.
Amanda Wengerd
2023-05
Worst pharmacy ever! Took me 2 days to get prescriptions filled for my sick granddaughter and son. They lied about having medication and that prescriptions would be filled in 1 hour. They have really gone downhill and have no customer service
Amanda Kennedy
2024-02
Medications are never ever ready when they are supposed to be!
Jessica Bugara
2020-05
Ive used rite aid for years but lately it always seems their is a issue and no one knows what’s going on. I was told to come back to pick up the rest of my perscription because they didn’t have enough to fill a month supply. I go back and they had no idea what I was talking about and I had to wait for them to fill it .... things like this have been happening to frequently 🙄
Ingrid DeTinne
2018-05
Very, very nice people here. I had to shop for my husband who is very ill. The ladies were extremely helpful in assisting me with my needs and got me back on my way to help him in a few minutes. Thanks, Ladies!! You're the best 😊
Tyler B
2023-05
Super long wait times, at least an hour sometimes 2 or 3 hours and even after waiting that long they will say it's not ready for another 20 mins or so which is ridiculous. Staff isn't the friendliest either.
teresa heilman
2020-05
The ladies are always very helpful. And I love getting text that my prescriptions are due to refill. Keep up the good work y’all. 😁
scott logan
2023-05
Horrible customer service slowest pharmacy ever always full of excuses. Rude staff.
Joshua Vinson
2023-05
Talk about a slow pharmacy my mom has to have medication and didnt have it ready till 6 hours later.
Courtney Hall
2019-05
Need to update hours. Online says pharmacy open till 10pm at store says 9pm. I showed up at 9:02pm to pick up prescription to a closed pharmacy
Katie Ray
2022-05
Please stop putting debit cards in the bag with prescriptions! I throw my debit card away every time!
Jimandlaura Coombs
2017-05
I don't know who did the new layout, but it's extremely hard to find anything. The have Motrin in three different isles.
Kurtis Thompson (Strive)
2023-08
Ok
kasey sabatin
2020-05
Extremely slow & under staffed
Howard
2020-05
Very helpful and courteous.
David Kibler
2022-05
Ok
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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