PBS Animal Health

4.7 (431)

2780 Richville Dr SW, Massillon, OH 44646
(330) 834-9252
pbsanimalhealth.com

Claimed
Pet supply store
Dairy store
Animal feed store

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Samantha Reed

2024-03

Staff was knowledgeable and kind. Great variety of items. Prices much cheaper than tractor supply or rural king.

M. M.

2024-02

It was good. They had what everybody else didn't when it comes to the Rabies Vaccine for my dog... They did not have the individual doses... But had the 10ml bottle...which was fine...is...

Susan Thomas

2024-01

Great products and great prices! Very convenient and close to home. Always have what I need for all my critters!

Jaime Hamilton

2024-02

Great local place for supplies for the pup. They also offer a rewards program on certain items including some foods and treats.

Tara Bachman

2024-04

Best place around to get all the food for your animals. And suplements. Wide variety on everything.

Vickie Davis

2019-05

Features a wide selection of animal health and related products for your pets at home, to large farm animals. They have helped me tremendously with my 14 year old Yorkie~Poo, who has gotten finicky with her eating. They have also helped me with a feral baby kitten & he is happily living inside & just turned 5. The staff is very knowledgeable & they take their time with you. A huge "Thank You" to "Martha" for all of her help over the last 5 years & to "Ann," as well.

Anita Vance

2024-04

I ordered the mashed potatoes with noodles & chicken gravy and it was a tad bit to salty 😔

Jennifer Jordan

2023-05

I get adventure plus dog flea treatment here for the summer. I like that the product I get has minimal chemicals for my dogs and works well with less money and cancer worry. So far it works well for us!

Susanna Dzejachok

2023-05

They shipped the same day even though I ordered about 4 pm, and my order was perfect. FYI, there was a $15 FOB shipping charge for a 5 lb item, although they claim 11,000 items with free shipping for an order over $75. 5 stars for the super fast shipping and accuracy.

Amanda Dalton

2023-08

Products available is great but, we just got a new fawn and I ordered her stuff 5 days ago and I received a tracking number 4days ago and everytime I try to check the number FedEx has no record or that said number. I spent over $100 on formula and supplements she needs badly and I don't even know if they are on the way or what is going on.

ScoBee

2023-12

Great products and prices. My goto store to spoil my pups

KJ

2023-05

They have everything you need. The staff is super friendly. They make sure to have stock, there is non of this "well maybe next truck" garbage. THEY HAVE IT. Just wish there was one closer so our drive wasn't as long to get there.

Brian Frey

2023-07

Friendly and knowledgeable associates that work in the store. Was able to order our tortoise food over the phone and pick it up a day early from the store

Ronata Phillips

2023-10

I really miss the old setup and clearance shelf lots of items available but in the warehouse so you have to ask for them. Turning into a dog and cat only store

jill hazen

2023-05

I love PBS but I just tried to change my method of payment. You cannot do that on line - you have to call. I also could not manage my auto ship on line. Chewy and Smartpack make it so much easier!!

Karen McCarthy

2024-02

Always the best for me and my horse 🐎

Jeniffer Jarvis (Cruel Irony)

2019-05

I really like the store and the staff was friendly, but I thought that it was difficult to find some of the things that I was looking for. The staff was willing to help, but seemed surprised that I didn't figure it out on my own or have an idea of exactly what I wanted to buy ( I was shopping for items for a new pet). I felt a little uncomfortable, and like maybe this store is more for the experienced, seasoned pet owner. I will try again on another day and see if a more positive experience is yielded.

L W

2023-05

Dog tags , animal safe salt. Someone that will carry it out for you!!! Great store, people that smile and say hello! I've bought my driveway salt here for years.

Alexis H

2019-05

I have been a customer at PBS Animal Health for many years now. Overall the staff is friendly, helpful and knowledgeable. I always have a pleasant experience shopping there. You can get some great deals from their clearance racks. There’s something for every pet owner here, a good selection of high quality feeds. I mainly shop for my horses here. They are one of the few Buckeye Nutrition distributors around. I never had good experiences ordering feeds from them though, so I would stay away from that option.You can purchase dog tags here and also vaccinations.They are willing to help if you need assistance getting your merchandise into your vehicle. If you are getting a lot of livestock feed you can back up to their loading dock and they will throw it in your truck bed/trunk for you.They also welcome leashed pets! My dog loves going here and receiving treats.

Abby Hopkins

2021-05

First experience here was terrible. The cashier forgot to give me my card back on Saturday afternoon. Never attempted to flag me down during the 5 minutes I sat in the parking lot after I left. Never bothered to call me with the phone number we 'had to provide for us to even start the transaction. She was so worried about me signing a receipt that she never thought I should get my card back. Terrible experience and will not be returning. Toss my card in the trash for me, thanks.

Michael Quinn

2023-09

It's the best place around this part of Ohio to get your puppy shots and your 5 ways for your adult dogs.

Deborah Wood

2021-05

This was our first visit to PBS. Amazing store and customer service. The manager was very helpful to us in finding healthy, nutritious food for our kitten. We also found a good supply to feed our outdoor birds and chipmunk. Will definitely shop there from now on.

Justin Dreadfulwater (DJ Candyman)

2021-05

Great prices and selection, Super helpful company. Had a carrier issue which resulted in my order being ruined, they responded quickly and reshipped out my order quickly. Will shop here again. Very happy.

Tami Carlone

2021-05

Price and availability is great but what stands out the most to me is their AWESOME customer service!!! So helpful and patient! Izzy usually gets stuck talking to me and she is the best!!! Thank You all for helping me and my family of critters!!!!

Michael Grandt

2022-05

I had an emergency situation with one of my animals, and this is the only place that carried the product I needed. I got here after driving an hour, and found out they closed early. I contacted them via Facebook, and they responded quickly. They actually contacted someone to reopen the store and get me what I needed. Thank you so much!

Kim Cain

2020-05

AWESOME JOB WITH THE PROMPT ORDER PROCESSING & SHIPPING OF MY ORDER. First time ordering from your company, but your company was referred to me. Received my order at my facility 26hrs after placing. Thank you for your prompt service in supplying our company with essential products required during this pandemic. Stay safe.

Stephanie Kirkum

2019-05

We order from PBS quite often, so when we were in the area we decided to stop. The store has many of the same items they have in their catalog and online. We were able to get some of the things we would have needed to order later in the year, without having to pay for shipping! The staff was very helpful and friendly.

Pat Evans

2019-05

Awesome store to shop for your pet needs and not just dogs and cats but large animals like horses, cows, goats and sheep. Also has wild bird foods. You can get your dog tags here as well. Employees are very knowledgeable about all products and your animals. Highly recommend them!!

Taylor Maddox

2022-05

I do not recommend them. I ordered penicillin from them for my sick horse that needed it as it was back ordered everywhere else and was told over the phone it would ship Friday just to be lied to and it was shipped Monday and I explained to them that I needed it for my very sick horse. Well today NOV, 30, 2021 I said goodbye to my horse. It is not easy to say goodbye when if I had them meds the day I was supposed to have them he would still be here.

Teresa Hershberger

2018-05

I love this place! I buy things for my cats from time to time, and everyone is always so very friendly and helpful. Thank you to the wonderful gal who helped me today, and thank you for explaining about the various types of cat food and what they contain. Will be buying their food here from now on.

Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-7 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday 9 AM-5 PM
Sunday Closed

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