CVS

J Johnston

2023-11

I moved all of my prescriptions here yesterday because a drug that I needed was on back order for nearly a week at my old pharmacy. So I called here and was told that it was in stock. I received a notification today that I couldn't get it for another month. That's not hard to figure out, my old pharmacy must have ordered it and so it was coming up as unavailable until it was due again. I called to speak to someone. After several minutes of answering system Hell, a woman answered and I attempted to explain my dilemma to her and see if we could figure out what to do about it. When she seemed unwilling to help, I said, without raising my voice, "is this whole system designed to drive me crazy so I'll have to go on antidepressants?" Her reply was "You don't need to be rude", and then she hung up on me. I called back and after several minutes of answering system Hell, after which I spent an inordinately long time in hold, I asked the same woman for the pharmacist. I attempted to explain to him that, though I never raised my voice, never used profanity, and only exhibited mild frustration, I was hung up on, but he was obviously not interested. He began telling me how he had to deal with problems at several different store. He also didn't seem to believe that I had called the day before and was told that my medicine was in stock. At no time did anyone on either call apologize. What a sad state of affairs but I've experienced it too often. Customers are no longer valued. Nobody wants to go out of their way to do anything to help anyone. And if you express the slightest bit of frustration, you're looked upon with disdain. I'll take my business elsewhere but sadly, this seems like an industry wide problem.

Greg Whitacre

2023-12

Seems like when Brent's working, everything runs smooth and in a timely manner!I'll never get how, before this new insurance forces me to go here, my old pharmacy even when busy would have prescriptions done in 30 minutes.CVS: we got it at this morning, it'll be ready by 5p.mLol not a big deal, just can be frustrating....

Jason Husvar

2024-04

Horrible place, just like every other CVS. Don't care about you at all, denied my prescription just cause they wanted to. I can't stand cvs, or cvs/Caremark. Worst pharmacy and pharmacy insurance ever thought up!

Tilt Dogg

2023-12

Don't bother coming to this store if you want advice or help finding anything. I asked three different people for styptic pencils or powder... I got three different answers sending me on a scavenger hunt through the store. Nobody was willing to actually help me find a basic first aid item, despite my specific asking for assistance. Sad thing is, my dog was at home with a fairly significant cut and really needed the styptic powder.It took me so long that my wife eventually texted me and told me she managed to get it stopped with pressure and flour.Won't bother returning to this store. Customer service here is about as bad as Comcast. Thanks for nothing, CVS.

Eric Jones

2023-12

7 people working in pharmacy, 1 register open. 8 people lined up down isle.

Hayley Nieb

2023-05

Always have a hard time getting my medication either they don't give me the full amount then when time to fill the rest they beat around the bush. Called last week took forever to get ahold of someone in the pharmacy they lady told me last week I could get the 5 day supplie filed the 10th of October well called today and they won't fill them there giving me the go round again saying they can't fill them the state doesn't allow them to till tomorrow. Then why'd the other lady say they'd be ready today. Pharmacy staff are super judgemental when it comes down to what type of medication your getting..

Scott Lawrence

2023-05

I must dispute a review about not being able to get in touch with this store. I was able to contact Mary at Martin's Ferry store rapidly.She was cordial and professional while assisting me with my query about Ben and Jerry's Ice Cream in stock. Mary also made sure that some was available for me while I drove the 22 miles from Weirton to the store by moving them to the back. She was so accommodating.Once at the store, Mary escorted me to the ice cream, grabbed my favorite flavor, Salted Caramel Core, brought three of them to the counter, and checked me out. She was friendly and took excellent care of me during my visit to the store this morning. I wish CVS had more employees like Mary. Thank you, CVS, for having such a dedicated, professional, amazing person in your employ. :)1-13-2023I visited the CVS at Martin's Ferry, Ohio, looking for Voltaren for my lovely bride. CVS had a $5 coupon for the large tube and a 40% off one item coupon. I was unsure if I could use both coupons, so I found Tina stocking shelves and asked her about the coupons. She said she thought they would work and escorted me to the front to take care of me. Tina was great. She professionally and efficiently executed the transaction and ensured I received the 40% and $5 off of a $25 item. In the end, this item cost me almost half the price. Thank you, CVS, for having such a kind and considerate person in your employ. <3

Michelle Applegarth

2023-05

The female pharmacist….. HOLY COW! She needs a new profession, or a vacation, or just to go hide under a rock and NEVER work with the public ever again. “Mean” doesn’t describe her, and don’t DARE question her. I get most things, but when you’re just that MISERABLE, please do yourself and US a favor and go work somewhere else. Again, NOT with or around the human species.

Sandra Niven

2022-05

I find all the staff to be most friendly & helpful at all times. Store is neat & clean and shelves keep a good stock of supplies. Pharmacy folks are just wonderful & very knowledgeable. They make every effort to give you their best care.

LL BB

2022-05

The so called old lady manager is rud their its sad now anymore they just hand managers positions to anyone because she dont show nothing for it i suggest finding someone els to replace her or your going to find your self with less and less of customers. Their was no anything i can do to help you or to make things better she just dismissed me with an attitude and threatend me. Never again will i step foot in this store again until i know she has been removed and replaced.

Zach Varner (realgoatface1786)

2024-02

Waited way too long, management needs to fire some people. Rude costumer service

Raymond J Canter Jr

2023-05

Every time I come to this particular pharmacy I am greeted and helped within minutes of arriving. Of the times I have a scheduled appointment, I have been taken early and I'm out in no time at all. Recommended.

Brent Rph

2023-12

Best Pharmacy in the Valley.Everyone very kind and caring!!

Kellie Barr

2023-05

I would give minus (-5) five stars if I could. Words cannot express the incompetence of this pharmacy. Lord, help us all!

Helen Frances Williams

2023-06

Workers and pharmacists are real friendly and helpful. My only complaint is the wait time at the pharmacy.

Lisa Zupper

2022-05

Always something with them they NEVER give your meds von time its always difficult with them they lie every pharmacist says something differnt it a real mess there 1 month you can get mefs on time then next its late then its early then they always tell you something different

Toxic Apple

2020-05

To get ahold of the pharmacy is the hardest thing ever. Need better instructions and even if you do get through NOBODY EVER answers the phone.

Nathan Brunswick

2023-07

Friendly & helpful cashiers! Happy to answer my questions.

Brian Martin

2023-05

Just stopped for some cold remedies. Found what I needed, so that's a good thing.

Bob Tomlinson

2017-05

Keeps prescriptions we need in stock. We save money using there rewards program.

Wendy Soles

2024-01

Quick

Shana

2022-05

Mean awful people. No one deserves to be treated this bad while trying to get medication

Erica Frazer

2020-05

Good place to buy makeup and gifts for people. I like going here once in a while.