3.3 (28)
610 Carroll St, New Lexington, OH 43764
(740) 342-5649
kroger.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lorin Wilson
2024-01
I will be calling about this incident in the morning but the blonde pharmacist that waited on my mother this afternoon that felt it appropriate to say “I don’t care who it’s for” to a woman picking up medication for her dying husband on hospice needs some sensitivity training and should feel ashamed of herself. That patient passed a few hours later, that behavior is never acceptable especially when dealing with critically ill and dying patients. Also if you are a family dealing with a loved one passing I wouldn’t suggest this pharmacy as they don’t care that you lived one is in pain and dying. Lacking compassion is what this terrible human thrives in. I hope she has to experience this pain.
Isaac Bush
2024-01
Normally service is good. Probably best to avoid them today, staff is colder than the weather. I regret attempting to get my meds today.
lee gussler
2023-05
Well I don't think to much of them they have dropped the ball so many times call me tell me my prescriptions are ready and then they haven't even started them and it's ain't the first time definitely going to switch to Shrivers Pharmacy Kroger needs to get on the ball they are definitely slipping badly
Katie Spencer
2022-05
Girl with purple hair, I think Stephanie is SUPER rude. I walk up to the window and she picked up the phone, but DIDNT SAY A WORD......just waited for me to talk. Always looks down on people that are picking up scripts, especially if its a narcotic. Theres a couple other employees as well but don't know names. But some of them are sweethearts!!But just wanted you to know, I have now switched pharmacies because the disrespect we get from that kroger.
Kelsie Sheppard
2022-05
Whoever the girl with purple hair that works her is rude and not very kind. Went to pick up a prescription that I was told would be ready that morning and she proceeded to smirk and state it won’t be till after 4. Talked over me and was very rude. After this switching pharmacies because of the attitude.
Hannah McMillan
2022-05
Stephanie with the purple hair was extremely rude. My mom and I went to get our COVID vaccines today and she was vey rude to not only us but multiple elderly customers just trying to pick up their prescriptions.
C R
2020-05
The actual pharmacists aren't too bad, but quite a few of the other workers are rude and don't seem to understand how insurance works. Their automated calling system will let you know you have a prescription, but when you arrive to pick it up, they tell you there is a problem with the computer, or your item wasn't covered when you know for a fact it is. You shouldn't have to try to prove or argue with the pharmacy. They will randomly switch you to generics with no explanation. I've even heard false information directly from one of the pharmacists. It also seems like a clever scheme to get you to browse the store while you wait. If you walk around long enough you'll likely see something you want to buy. I got a flu shot here, and it bothered me. Never had problems other places! Made me wonder if they knew what they're doing. On top of all this, the place is just a small corner in the store. Why spend hours or days when some pharmacies can do it in 5 minutes? The stress and headaches are not worth it. Not recommended. Stay away!
Marilyn Sue Gleason
2022-05
Most are freindly and helpful. But they have their share of employees that act like it kills them to be there and wait on you RUDE AND NO MANNERS SHOULD WORK SOMEWHERE ELSE IF THEY CANT BE POLITE TO THE PUBLIC.
James Mathena
2023-12
Grocery shop there all the time in and out
Steven S
2023-05
This place of business needs to be reevaluated. Plain and simple. Krogers pharmacy and the the store it's self.
kimid06
2017-05
The staff are super nice and work with you on what you need and are knowledgeable and if they don't know the answer they will find it instead of pretending or just blowing you off
John Gorby
2021-05
Good quality grocery store with pharmacy, would give it 5 stars but have had problems with pharmacy in the past keeping product in stock.
Craig April
2018-05
They never have your prescription ready. No communication.
Trina Compton
2019-05
The employees in the pharmacy are very helpful and kind
Fred Bowls
2020-05
Very friendly staff always there to help when you need something
James Renick 3
2021-05
Go here all the time this is a amazing place to shop
Tabitha Bell
2019-05
Usually crowded and the staff isn't very friendly
John Tittle
2017-05
Fast and friendly staff
Russell Wilson
2018-05
Great
Mark Randolph
2018-05
Very helpful
Monday | 8 AM-1 PM 1:30-8 PM |
---|---|
Tuesday | 8 AM-1 PM 1:30-8 PM |
Wednesday | 8 AM-1 PM 1:30-8 PM |
Thursday | 8 AM-1 PM 1:30-8 PM |
Friday | 8 AM-1 PM 1:30-8 PM |
Saturday | 9 AM-1 PM 1:30-6 PM |
Sunday | 10 AM-1 PM 1:30-5 PM |
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