4.4 (1110)
14839 Detroit Ave, Lakewood, OH 44107
(216) 226-6827
petsuppliesplus.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Zoe Miller
2024-04
Only place I go for cat stuff. One of the only places I can find this specific flavor of wet food my particular cat prefers. Runs deals frequently, and signing up for their program saves ya a fair amount of money - I feel like I’m never paying the full price at check out.Younger staff that runs that place like the NAVY. Love them. Haven’t had a negative interaction in the years I’ve been going there.
Marissa Beshears
2023-05
I have been coming to this location for 6+ years. Nice place for pet food and must haves. But i would never buy a fish from here. I have left a review in the past and to the store employees. They have issues with not always putting signs up letting customers know that the fish are sick & not for sale. Anyone that has ever purchased a fish knows we take our time to look at the fish before selecting one. So not having a sign out is wasting customers time. I have been a fish keeper for 8 years, the condition that these fish are kept in is horrible. Dead fishes in multiple tanks, fish with bitten fins, multiple fish with parasites. Some tanks are way over stocked and others empty. Lots of algae in tanks. Fish with black spots all over, ( that indicates poor water quality & stressed fish) when you have all those dead fish in tanks the ammonia levels spike, making other fish sick and can die as well.This is not something that has happened over night but has been going on for years. Everytime I come here for other pet needs I check out these poor fish and its always just so sad.Please find someone to take care of these fish properly or just get rid of your fish selection. Your probably looking money with them anyways.Here are some pictures from today. Other tanks were bad to, I just didn't take pictures of all of them.
Freya PooPoo
2023-07
Ive been shopping here forever. Everyone is always super nice, vip pets is here now and I love seeing shelter cats finding homes. But I can’t help but feel sad when I see the fish and pets for sale. Please stop selling animals. The fish always look in poor condition and seeing them in those tiny containers with no stimuli was awful. No doubt they will die there if not sold. How can you be a pet store and treat the fish this way. It is not right. I will have to switch to a company that aligns with my values.
zero fivr
2024-01
My vet was not immediately availableThe Young Manager Sunday EveningShe was exception to detailsShe was super Knowledgeable And so friendlyI noticed her workers Coming to herFor Support.I am extremely impressed with herShe put my dog on A Diet schedule to help her itchingI plan to continue to stop inAnd give her updatesIf I were upper Corporate ManagerI will provide her AGuaranteed agreement for 10Years as She soon willClimb corporate LadderKEEP her Long termPROMISE
Rachal Mann
2024-05
Great customer service + clean store!I enjoy picking up my cat’s food and treats.
A P
2024-04
I took my Siamese to the vet today, the took care of his ears! We were in and out! They were really helpful and friendly! I recommend!
Christina Watters
2023-05
The two groomers Mark and Katie are amazing!!!!They went out of their way to help me and I've been using mark for years now; he is so nice and helpful and does such a great job for my two poodles!!My dogs love them and don't like any of the other groomers I've taken them to. It means the world to me that they're being treated well during stressful grooming
Marilyn Polivka
2024-03
Ordered online; was ready ahead of time. Team member was pleasant. I shop here weekly and they usually stock the cat food I need.
Scott Winans
2024-02
Many thanks to the groomer's who helped me out with advice regarding my itchy best friend, Rocket. I used the dog wash station. It was awesome!
Ciara Lawson
2024-03
Good sized store- never have trouble finding what we are looking for. Clean, decent prices, and they have dog-washing stations which is really helpful.
Shelby Matthews
2022-05
Mark B the groomer is wonderful. He is kind and did a great job cutting my schnauzer. Everyone in the grooming area was very friendly. I would highly recommend this place they will treat your pets well.
D R Boberek
2024-01
I always receive excellent service. All my questions are answered, no pushing any brand. My deliveries are on time.
Hope Marsh
2023-12
Wonderful service. I can hardly wait to bring my puppy backAli is the BEST
Dolores Newman
2023-07
The Pet Supplies Plus store in Lakewood is great! I received much help from someone by phone and he had to keep checking on things to answer my questions. He was very patient. They were also really accommodating while I was there and helped me get my purchases to the car. Great inventory and service!!
brenda woodrich
2024-03
This place is were I buy my dogs all there food and treats always helpful people there
Nancy Diemer
2023-05
Customer service is ALWAYS a priority here! Our 2 doggies are always provided with excellent care. Groomer (Mark) offers cost-saving services that meet the dogs' need each time we return. Doggies look forward to this loving attention!
Lindsay oatey
2023-10
I came in to buy a new litterbox. First, they wouldn't let me return a large package of small pet bedding. Not even for store credit, although I had purchased it at this store and have been a rewards member for decades. (Hamster passed away so no longer needed it). Then they only had 2 kinds of litter boxes. I was looking to spend a decent amount on a good quality, hooded cat litter box. They had nothing in stock. Another store will be getting my money. They also had no Fresh Step cat litter, which is what I also needed. They do not stock Purina Natural cat chow, which I also needed. Will not be back to this location. I made a special trip to this store and was super disappointed.
Jon Glauner
2023-05
Staff knew store product location fast & efficiently. Clean and well run store, this is a string of stores that either hires or trains incredible people!
Krissy
2022-05
The person that helped me near the aquarium area, I believe his name was Nate, was very knowledgeable. It's rare to find someone that actually knows what they're talking about with fish.They may want to look into a different supplier for their Neon Tetras though, because about 30-40% of the ones I get here don't seem to last very long.Edit:Brought it down to three stars because the next time I went, there were a bunch of fish that have clearly been dead for a number of days. Not to mention the lady that was helping me was very rough with the fish that I did buy. She also didn't have any interest giving me the fish that I actually asked for, rather just bagged whatever she felt like.
Carmen Pomales
2023-10
One of my favorite places to bring my dog! There's lots of options in regard to food, treats, clothes, and costumes. The staff are always friendly and helpful. Very neat and clean store.
Hilary Gent
2023-09
I am a return customer and will continue to be since the grooming crew at Pet Supplies Plus in Lakewood are so kind and accommodating! They give our older dog a detailed grooming, and treat her so well. I won't ever go back to other groomers!
Joel Perez
2023-12
Taking care of some black Friday shopping for my puppy and the store had everything I needed along with a helpful and friendly staff.
SANDY MULLINS
2021-05
MARK in the grooming section is wonderful with my dog, Stitch!He's friendly, always gets me an appointment to accommodate my work schedule. He does a great cut and is so good with my dog. And Stitch always gets a cute bandana!
Sandy Osman
2023-12
Spent $63 dollars on cat food plus treats. But with coupons I had& ones Pet Supplies + sent me I saved over $48. The staff were great and had great patience inputting all my coupons l love that they take competitors coupons. Great that they think about their customers wallets. Was able to get all the Black Friday deals I went in for and ones I wasn't aware of.
Brandon Johnson
2023-12
Anthony is the man! Super helpful, answered a ton of my questions, and helped me find my way around the store. Thanks Anthony!
Julie Hambleton
2023-10
Ashley just took care of Flo. The full works! She looks beautiful 😊 I feel like the groomers really care about each individual puppy and work with them regarding every need. Ashley was wonderful.
marcus h
2024-01
Always a variety and competitive prices. I highly recommend them!
Kathleen Russo
2023-08
Mark grooms my standard poodle and he does a fantastic job every time..even when the dog is in rough shape because we waited too long between groomings. Poodles have alot of grooming needs and Mark does it all with great attention, he's the best. Plus Mark is nice and kind, I trust that he treats my dog with kindness too! If your looking for a good groomer, don't hesitate to book with Mark.
Julie Bellamy
2023-09
Well, I went in to buy capstars and flea collar for fleas for my daughter's dog. When I asked where I could find them I was told they were out,and didn't say where i could look, no one looked but I said OK.I look to see if maybe I will buy something else so i go hunting around looking for flea controlproducts..no help or anything from staff... then low n behold !! Capstar 😁🤣But I thought they were out??! So I ask to also get the seresro collar and she says the glass is not locked and that I can get it. 🤨 Maybe it was better for her to go back to chatting with her co worker friend and finish up playing on her phone because she wasn't helping me at all.Anyway, $120.00 later and next time I will be going anywhere else for my pet needs.I did get what I came for but service is important in a consumer world and no I don't need anyone to follow me helping the whole time just know your job,products and be helpful when someone is asking for help p.S.I would have spent more money but I decided to just grab those couple of items I intended on getting.Sorry the store lost money,I hope they find better employees.Oh! I almost forgot, I asked about their kitten adoption and not only was she being vague when I asked questions I felt discouraged she said kitten were$100.00 each but that I could only buy two of them so I would have to spend $200.00 and get two because kittens bond with each other and they have to be sold in pairs!? Lol What? I personally never heard of that but ok
david erdman
2023-05
Mark is the best groomer ever Sasha is a difficult dog and Mark is beyond awesome he knows how to handle a difficult dog and does a fantastic job I so appreciate him
| Monday | 9 AM-9 PM |
|---|---|
| Tuesday | 9 AM-9 PM |
| Wednesday | 9 AM-9 PM |
| Thursday | 9 AM-9 PM |
| Friday | 9 AM-9 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 10 AM-6 PM |
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