4.4 (374)
530 E Main St, Jackson, OH 45640
(740) 286-5017
kroger.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Stella Richardson
2024-03
Been to Krogers all over the nation and this is an excellent location! Clean, well organized and hats off to Mrs. Dora at checkout for doing something all grocery stores need to do, clean the checkout conveyor belt! Her extra initiative to keep the bacteria at bay is highly appreciated! Keep up the good work!
Thomas Robinette III
2024-02
Kroger in Jackson, Ohio, stands out for its exceptional community vibe. The dedicated workers consistently go the extra mile, creating a welcoming atmosphere. Their unwavering willingness to assist enhances the overall shopping experience, making it a go-to place for a positive and supportive grocery outing.
Don Hill
2024-04
Took 4 times of canceling and restarting app even with help of attendant before phone app worked with pay at pump. Not convenient.
Christina Fraley
2024-04
The lady at self checkout was aggressive. Not good at all woth customer service!
Leah Boling
2023-07
For the prices we pay here, there are several things that could be improved upon..*Low stock on shelves often.*Stocking done during the day making it hard to navigate the isles.*Kroger pick up orders are being filled in big carts often blocking isles for shopping.*Vegetables are hit or miss for freshness.*Not enough registers open during peak hours.*Self serve checkouts need more employees to speed up processes.
B Arnott
2023-09
Store is a joke. Many items out of stock and I am sorry Kroger I know inflation is high but many of your prices are higher even double then Wal-Mart and the Wal-Mart employees are much nicer then your employees. Plus your Jackson location is dirty.
James McGee
2024-03
Always a great stop. Things are pretty easy to find.
James “HurricaneJim” Anthony
2023-08
Had to bag our own groceriesOne cashierDidn't get home with all our foodAbout $20 worthDoesn't sound like muchWe are on a fixed income
Kenika Jaynes (Ohio's Finest 2023)
2023-11
Kroger has different items that NOBODY else has. They're the Best!!!!
Bradford Sherman
2015-05
Great customer service is what sets this grocery store apart from the others. Fast and friendly checkout, plus baggers work tirelessly to make sure your items are sacked and ready to roll by the time you are finished paying.The store is also extremely clean, produce and meat are fresh, and shelves are kept nice and orderly.
Majomaru
2021-05
They’ve finally started cracking down on masks after ignoring the governor’s mandate for months, so that’s nice at least. There’s one cashier who goes out of his way to constantly invade people’s personal space when it’s not necessary, stares people down the entire time they’re checking out and then talks to you like you’re five if you actually need help. Other than that it’s one of the better grocery stores around.
Alison Allen
2019-05
I love shopping at Kroger! The people in the Deli Department especially are always so friendly and do a fantastic job. My only complaint is that the items that aren't a sale price, are priced too high.
Lexie Martin
2020-05
Clean store. Always well stocked with the freshest and biggest selection of fruits and vegetables, a great selection for organic/gluten free/vegan choices. Very kind customer service representatives and cashiers. I recently chose to do give clicklist a go and my experience was beyond wonderful. Thanks Jackson Kroger!!!
Dan Partner
2023-07
Great Kroger! We're from out of town, but they had what we needed and the employees were helpful.
Amanda Broseus
2018-05
Shelves were a little picked over for the sale items, even on day one of the new sale. Really friendly service at this location every time I go though. Good deals on produce and the store is always clean.
Chris Kauffman
2023-05
It's not bad for a small town store. Wish that they would expand their selection on some items, people would buy new varieties if it were on the shelves.
Lester McGowan Jr.
2018-05
Always clean and neat. The employees super friendly and good for a story now and then. I always enjoy stopping and chatting with the ladies since I know most of them. Easy to locate what your after.
Dave Rose
2023-10
Always has great deals and everything is always super fresh
Jerry Mollett
2018-05
Loved my first Visit to Kroger in Jackson. I traveled 45 miles so That I could buy more than hamburger and hot dogs.And oh my goodness what a selection. I can't wait to Come back and stock my pantry with real food again.
Jeff Estep
2023-05
Always a great place to shop, I really like their produce and meats. They also have a good prices on prescriptions.
Kathleen Avery
2019-05
This location has GREAT Gluten-Free & Organic Options with reasonable prices! Also- other items at BETTER Prices than Walmart- may be my new store for most items. Good, helpful service too!
Whoyer Daddy
2019-05
Self check out lady was extremely rude to me and other customers. Even told me I couldn’t use my alternate id “Not here buddy!” Is very condescending even asked why it took me so long to checkout. I will tell my friends to shop “not here buddy”. Learn some customer service skills or get a job. I run and operate a customer service based business and hate to leave this review but she was miserable!!
Tracy McGhee
2021-05
No enforcement of people wearing masks! Ridiculous! I'm terrified to even keep shopping there, after 30 years. Very disappointing. No employees said anything, even after I complained several times. Its mandated by Ohio's governor, whether they like it or not, and isn't fair to the people that are following the rules!
Steven Rippeth
2021-05
Don't get me wrong I love the store but wowzers do they have some miserable cashiers who hate when you come to their line. If you hate your job that much you should probably find another! Can't stand be treated poorly when I'm paying your paychecks
Paul Wittkopf
2023-05
need to open more check out lanes or provide a discount for self checkout. Also need to have sale items in stock
Cheryl Sweeney
2022-05
This store has a couple of employees that are rude to alot of people. They don't want to wait on you want you to go through self check out then get an attitude when you need help. I was there today and there cashier said he had no change to give to the customer and was rude to her for her not having the exact change.
isaac hoffman
2023-05
I go to kroger at least twice a week they do a great job with alot of things always nice customer service.
Nathan Hibshman
2017-05
This is one of the midsize stores without sushi or salad bar but otherwise excellent. My favorite items include anything in produce, the hot half turkey breast in the deli, and the cheese's. Walmart will NOT beat their prices on cheese and Kroger's quality gives them an old fashioned playground beating.
Alisa ForeverYoung
2019-05
I love this store.... Its my favorite place to shop.... The people are friendly, the store is always clean, food is fresh, and they have the organic and vegan foods that my family consumes....
Michael Dwight Wayne
2019-05
I love Kroger, I have always liked their variety of selection and convenience, but the only thing that I don't like is that the price of their meat is usually higher than other places!
Monday | 7 AM-10 PM |
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Tuesday | 7 AM-10 PM |
Wednesday | 7 AM-10 PM |
Thursday | 7 AM-10 PM |
Friday | 7 AM-10 PM |
Saturday | 7 AM-10 PM |
Sunday | 7 AM-10 PM |
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