E&H Ace Hardware

4.4 (292)

6500 Brecksville Rd, Independence, OH 44131
(216) 524-4223
ehhardware.com

Claimed
Hardware store
Hardware store stocking household tools, garden supplies, home decor & more.

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

Write a Review

David Stanicki

2024-04

After having a return rejected at parma location because of no paper receipt the worker here found my receipt using my rewards card and returned my new and unopened product without any trouble. Great location and will back you with great customer service!! Shop this location when you can!!

D Zacc

2023-12

I like this place for the guys that help u find the thing u need in a flash, whether it be some random screw or whatever. The bigger box stores r a little cheaper but having knowledgeable staff readily available is worth a lot too.

JAY SWAMINARAYAN (Viral Patel)

2024-04

People are very helpful than home Depot

Mike Lang

2023-12

I came in right before they closed for a pick up. They took their time and were very nice.

David Baird

2024-04

Excellent service for your hardware and outdoor needs.

jude telesz

2024-04

Some guy asked to see my feet for 20 bucks.

Kimber-Leigh Domiano

2023-05

Larger Ace store than most in the area. Lots of DIY items, tools & nuts/bolts, and household/yard items. Employees are super helpful and ready to assist. Store has a small but full gift/oddity section. I always make sure to check out fun & interesting items every time I shop here. Oh, sign up for Ace rewards and earn $$$ to spend later, just received a $5 off coupon (spend at least $5) can't beat free $$$!

Mary Frances McGowan

2023-09

Extremely kind, knowledgeable, and helpful staff! Don’t listen to the negative reviews. Best place around 😊

John N

2021-05

Plenty of help on hand to assist you with anything you need. The manager, Michael, was very helpful too. It was nice to see him working hard while the store was very busy. I was impressed that he took the time to help/train his employees, showing them things that make them better instead of leaving that to the other employees. Seems like it would be a good place to work.

Scott Breier

2022-05

Good place to grab some of the odds-and-ends that you might need. Many of the staff are young, and might lack some the experience to answer questions that require certain elements of expertise. That said, most of the staff is very helpful and will eventually get you to the person, and place you need to be. Prices are a little stiff, but you’re supporting a smaller locally owned business.

Alorah Filak

2024-03

Wish the customer service was a little better

D G

2023-05

Damien was great, good customer service skills. Perfect example of a hardworking person. Very respectful !

Stephanie Kenzig

2020-05

The store is very clean + organized. The staff was very helpful. The aisles need to be labeled better and small things like where/what number to write down on the individual screw bags needs to be clearly marked/shown. Overall a good store though not the cheapest hardware store around it is the closest to where I live.

Donna MIRANDA

2023-05

I came in looking for an option to hang a vintage sterling tray.The manager showed me a picture hanging set with small eyeholes.This was metal.Then I said I could drill holes,needed screws and bolts to use hangers I already had.He walked away,when I asked if he was going to help me.He came back.He did give me the correct screws,but the nuts where not the right size This is why I go to Lowes

Matt Bohach

2019-05

The best hardware store anywhere in The Land. The people are the kindest and most helpful you will experience. They take care of you fast on the phone or in store. The store carries better quality items than the big box stores, with barely any price difference. They carry great seasonal merchandise. The store is clean and bright. They also have all of the hardware bits you cannot find elsewhere, brass pipe, screws, etc. Support your local business versus the corporate warehouses!

Ron Dean

2023-05

At one time the most attentive staff. Not anymore four or five gentlemen passed right by me and not one of them asked if I needed help. I was upset, so, after the last two passed I followed them and sure enough they weren't helping anybody. They should have stayed retired. Lazy, lazy lazy.

Rob Gnight

2023-09

Meant to change my review anything I buy from here breaks. All old when pulled out the box. Overpriced and weird products for plumbing.

D Filthy

2020-05

I keep seeing reviews that say this ACE has great customer service. I've shopped there. That's not the case. The staff is rude. Especially, if you're a younger person. I'm in my 30's and I watched the cashier's attitude completely change from one customer to me. I was trying to be polite and she gave me a look of disgust. Then she immediately checked to see if my money was counterfeit. When she didn't check the previous customer's bills at all and had a laugh riot with them. No wonder this store went out of business in the past.

Dandy Man

2019-05

Went in to get some help with some rubber washers. I had two people digging through shelves in an instant .These guys both knew their job very well. I showed them some scraps of rubber and the one guy saysD 1 delta pack, here you go. Awesome customer service. Now compare this to home depot where there is one person working the whole place.Very nice hardware store. Thanks fellows

Melissa Faykus

2023-06

Always friendly staff. Small selection, but nice to have for convenience

Susan Lovett

2024-04

Very helpful!!! Much appreciated.

Travis Oyster

2023-05

I have only been here once. From what I saw it looks like it is a great hardware store with just about everything. I will go back if I am working in the area again.LITTLE RABBIT APPLE OF DADDY'S EYE!

Raphael Washington

2023-05

Nice store, employees were helpful but items are extremely pricey

stev kowski

2023-05

The staff wouldn't get my box because it was too big. It weighed 30lbs, boohoo. Had to go back next day for "the boss" to get it. I feel bad for the people who have to deal with them.

David Void

2020-05

Couple of the more aged employees can be have the personality of 20 grit sandpaper but even they do thier best to help you, they are store employees not comedians. This place is stocked with odd items you cant find at your average Hardware store (this includes other Ace hardwares) around the area, like V-belts, pulleys, shaft retention collars and brass bushings which is super helpful. With this stock I have been able to repair so many items at a fraction of the price to replace it. This specific location is quickly becoming my favorite store.

David Iosue

2019-05

Friendly staff. Good products. Prices are ok. Big selection of parts and supplies. Like a regular old time hardware store, but larger. Good location, good place for an "Anchor Store" like this, in a plaza with other necessary neighborhood shops.

Drew Hayes

2018-05

This hardware store harkens back to the era of neighborhood hardware stores, as opposed to big box stores. I really missed it when it was temporarily closed during ownership change.When you walk in you are quickly greeted and offered assistance. I have found the employees to be much more accessible and knowledgeable than their big box counterparts. For a smaller store, this location has a large selection. Although the prices may sometimes be higher for some items, when compared to Amazon and some big box, the employee knowledge and convenient location more than makes up for it, especially if a part is needed in a pinch.

M N

2021-05

Better than the big name stores. The workers dont have to look on their phone to find items. They have everything you need and likely more. Even got some socks and toys as gifts that we didnt expect.

Bob Sopko

2023-12

Always excellent service there

Jason Michael

2023-05

The best place about these types of stores is that even if they don't have what you were looking for, they have everything you didn't know you were looking for.

Opening Hours

Monday 8 AM-8 PM
Tuesday 8 AM-8 PM
Wednesday 8 AM-8 PM
Thursday 8 AM-8 PM
Friday 8 AM-8 PM
Saturday 8 AM-7 PM
Sunday 9 AM-5 PM

QR Code

Scan the QR code to leave a review.

Pet Stores in the USA

Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.

Broswe by Population

Broswe By States

Browse by Alphabet