Dollar General

Krystal Lewis

2023-05

Might have upgraded the store but didn’t upgrade their customer service. I never wrote reviews. This is to hopefully someone sees this higher up and does something. Worst customer service by the men in that facility. I was at the wrong cash register and all he did was point at the other register without saying a word to me. Last time he was on his phone as i was getting checked out with no interaction with me at all. I don’t need a full welcoming committee but maybe at least a hi and a thank you or speak when spoken to. Do better people!

Deirdre Engstrom

2021-05

I had a horrible customer service at Hopedales Dollar General store. I usually go to Cadiz, but their internet has been down the last several days. I had been given two large gift cards to help with giving my children a good Christmas. Calling ahead to Hopedale, I wanted to confirm that I would be able to purchase my teenager daughter her first love, phone minutes. Not a problem, just not allowed alcohol or tobacco on the gift cards, minutes we're ok. Long story short, when arriving at the slammed store (12 people to two lines) to get said minutes and many other gifts, the cashier was very rude and said I wasn't supposed to get phone minutes on it but she guessed she had to now. Then in a very loud voice, she told the other cashier that we weren't allowed to get phone minutes on gift cards anymore. Then she started ringing my other gifts up with a very unpleasant attitude, hassling me when I told her that several electronic items I got were on sale. She snatched up a ad, said there was no deals she saw in it. I picked up one item and told her it was half off, but she didn't believe me. When I offered to go get the sign hanging in the area she angrily rang it up as half off the smallest item then quickly swiped my cards to pay. I didn't even get to use my dollar general app for coupons that would have saved me $23. I got shorted of $35 in discounts on the three most expensive gifts, so I really lost out on $58. Then I got home to discover my receipt is barely legible, so I can't even do a return or fix the situation at all. I was so embarrassed, angry, and frustrated I could barely drive the 30 miles home. What happened to even decent customer service? I have 6 kids, an injured husband, and this store just practically robbed my kids of Christmas cheer. I would never treat a customer so horribly. Shame too, I've always been a loyal customer.

Robert Taylor

2023-12

I mean. It's a dollar store. Same as any other.

Madalyn

2021-05

I was buying junk food for kids. I was laughed at as the woman stared into my cart. She humiliated me in front of everyone saying, “hahaha someone needs to eat better!”I’m currently on a weight loss journey and people in the customer service industry should not have opportunities to make comments like these. She should have been punished. 🤷🏼‍♀️

Jake Matthews

2020-05

I love going to the dollar general because they have a huge variety of products and the staff is friendly and the prices are good. Need a christmas present then come to the dollar general. Or need a birthday present come to the dollar general. Any occasion the dollar general has you covered.

Erin Kavanagh

2021-05

Its in r home town an we shop there alot an great people running/ working there. Only thing id changebor do better would be to keep the coolers full/stocked with sour cream egg ex Thank You

ASHLEY MATTHEWS

2021-05

Stock is very limited...always...I usually end up going to Wal-Mart or cadiz dollar store to get the items I couldn't Get there....but most of the staff is very nice and it's close so

Dawn Jett-West

2021-05

Well stocked with disinfectant cleaning supplies anything you could need. Friendly staff Hometown feel. I love shopping there.

Larry Cassidy

2020-05

Shelves never stocked, store dirty, manager very rude. Always big line trying to check out. Only one teller.

Ryann Friend

2020-05

It was a pretty clean store they didn't have everything I needed but the employees were nice

ATREASURETOBEFOUND Hayes

2019-05

Love this Dollar General very clean kept, the shelf is always stocked and the people are friendly!!

Tresa Matthews

2021-05

A very neat store...not a bunch of stuff sitting in the aisles

Cathy Rose

2020-05

Hopedale Dollar General is well stocked, well organized, and clean! Great place to shop!

Judy Isenberg

2021-05

The store employees are very helpful and always pleasant.

Josh Richards

2021-05

Cleanest local DG and deff the best staff all the way around

Ann r

2019-05

Three dollar stores close to me. Staa friendly and helpful. Easy in and out accessibity

Hannah Hawkins

2019-05

Always very clean and tidy. Very helpful, friendly employees.

Donella Hilbert

2019-05

Good selection. Neat and clean. Friendly staff.

Leslie Foster

2020-05

Always curtious and very nice people. Always help if needed.

Dustin parr

2019-05

Best dollar store in all of west Sunbury.

Darlene Fife

2020-05

Always have sales and digital coupons.Nice choices

Brenda Fowkes

2020-05

The shelves were full and I found everything I had on my list.

Biz Hennis

2019-05

Love, love this store. Close by, convenient, and clean.

Donna Viers

2020-05

Stock was low, lines was long, not enough registers open.

Nick Workman

2021-05

Make sure you go there early they lock the doors well before they should

Paul Smith

2019-05

Very good nice atmosphere good merchandise good prices

Emilee Wood

2019-05

Really good end of season deals going on!

Brian James

2018-05

Cleanest most organized DG in existence.

Amber Lynn

2017-05

Very well set up, no waiting, and very friendly

Teri Kuhn

2020-05

My favorite Dollar general! Clean and organized!