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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Debra Parrish
2023-10
The store was neat and clean. Octavia, the store representative, was very helpful. She provided the information I needed and assisted us in properly fitting and putting on my dog's harness.
Toni C
2019-05
I love the dog wash!! Super convenient and it's only $10 to wash your dog yourself. They provide shampoo and towels and there is a dryer too! We go here often!! 🐶❤
Lisa Taylor
2021-05
Everything was pretty $$$ but they have always been very helpful & friendly sorry to see them go but it's nice to know there is another pet store moving in in their place. I love the idea of doggie wash. Never got to use it though. Hopefully this new company will keep them & I will be able to try it out.
Christy Case
2020-05
Always great service! I'm so glad they've made a home in Hamilton!
Katherine Hartung
2020-05
I really appreciate having a pet store in Hamilton so close to me and you can find deals and sales regularly which is huge! What I really live is the do it yourself dog baths stations. I have a large dog that my tub is just not as good as those stations and for 10$ with soap and towels... perfect! 👍🏼
Kathy Mull
2020-05
The customer service and cleanliness are great, but I have never been so disappointed and upset about how my standard poodle was groomed and the price was outrageous. My poor boy was traumatized and had diarrhea the entire next day. Never again!
Mary Pleshek
2019-05
Really great place for any animal good and supplies with friendly, knowledgeable staff! Went here for self dog wash of my 3 dogs! You supply the dog and yourself...they supply various special shampoos, towels, rubber aprons, gated wash tiled tubs, extension hose faucets, tethered leash, water, towels, and dryer! Even some dog treats!..Makes it fun and simple and VERY COST EFFECTIVE ! Even when I had to do it on all three dogs!
Tim Baker
2021-05
Neber had an issue here. Always greeted when entering, have what I'm looking for 66% of the time and the staff are nice and polite. I buy crickets for my leopard geckos and 34% of the time they are out. Its not their fault since they sell quickly and the supply companies somtimes just dont send product.Also, prices are higher than what I think they should be. I feel like I can find better deals at meijer or walmart but I like the convenient location so I deal with it.
Cheryl Baker
2020-05
Like the primal dog food they carry. My dog does great on it, happy, no stomach upsets, or skin issues. Pet Valu runs good sales and their employees are very helpful.
Lora Jablonski
2019-05
Little pricey, but the staff is great (store). Stephanie, the groomer is fantastic!!! She actually cares about your dog and she does an excellent job.
Rebekah Risner
2023-06
They are so kind, helpful there and I love going and buying stuff there
Stephanie Abney
2018-05
Totally love this store!! Very friendly and always good prices on thier dog and cat food. The staff was there to answer a lot of my questions and I'm definitely coming back!
Amanda Hoskins-Guerrero
2020-05
I loved the customer service! Libby and Linda helped me with everything for our Joplin (my Chunky Guniea pig) and all if her needs! Thank you Libby & Linda!
Jonathan Roy
2021-05
Pet Valu has been bought out by another Pet store company and selling off as much inventory as possible (lately 70% discounts as of Dec 23, 2020). Employee told me they close the 29th of December as of now information she has been informed. We bought pet treats at half off weeks ago and then at 60% and then 70% off our last visit. We purchased pet bowls, puppy booties, and sweaters for our maltese. Things are much more limited now and that's to be expected but they still have things you can use. Enjoy.
Joe Schreck
2019-05
They have a do it yourself pet wash station. 10:00 and they supply everything except a brush. That's a good deal, friendly and helpful staff. Lots of food selections and everything else you need,ck them out.
J P
2020-05
Tried to go in a buy a collar, but get this, theres only 2 people allowed in the store so when I go in I'm asked to leave, so because there are 2 employees in the store I'm not allowed in, even after I was asked to come inside. So I was told we have to stay in the tape area, which I was and so I said okay I am, then they tell me theres only 2 people allowed in the store, this includes customers which was what I asked next and they said yes, so I wasnt able to get a cone for my cats, thank you very much for being unprofessional.
Sara Carruthers
2020-05
Nope! We took our two standard poodles there and talk about a botched job on a trim! My poor girl got cut on her underarm and the job was terrible and not even finished. The other one didn’t get trimmed at all. Both of my girls know how bad they look and now I have to take them someplace to finish this horrible job.
Jessica Ward
2020-05
Great customer service. Plus I got my baby kitten from there. They helped me get everything I needed for her.
Monica Schwab
2020-05
Petvalu is my all time favorite pet store! They have a dog wash, and has the best selection of high quality treats.
Ashley Wheeler
2021-05
despite everything, they have remained open with their dog wash so i was able to take my baby in to get her a much needed bath.
lydia Baker
2020-05
I love this pet store they have a lot of unique items and the staff is always really friendly and very helpful
Strong M
2019-05
Cute store with great dog accesories but the lady working instantly started following us as soon as we walked in. She watched us til we caught her, it was extremely creepy!
Reid Larson
2020-05
Gave my dog a bath there and I was impressed with how clean it was and the staff is very helpful. They still made me wash the dog though.
BugZy GameZ
2019-05
Great atmosphere. The employees were very friendly and helped me with giving my baby boy a bath.
Trisha Maddox Back
2019-05
Love this Store they had what I needed an as a plus, self doggie wash areas!
Jane Fields
2019-05
Great place for quality pet food. The prices are good. The staff are knowledgeable.
Lisa G
2018-05
Always helpful and knowledgeable associates. Great selection of canned cat and dog foods.
DANIEL MARCUM
2020-05
Poor service ask for Help 3 times but did not get any help they was to busy talking about there life the 2 girls did not help us at all so we walk out well not be back ill travel to pet smart
Ronald Lewis (Cerberus)
2019-05
Staff are always outgoing, pet food selection is great, and the grooming service is second to none.
Narda Miller
2021-05
Best place to give your dog a bath. Friendly helpful employees.
Monday | 9 AM-9 PM |
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Tuesday | 9 AM-9 PM |
Wednesday | 9 AM-9 PM |
Thursday | 9 AM-9 PM |
Friday | 9 AM-9 PM |
Saturday | 9 AM-9 PM |
Sunday | 10 AM-6 PM |
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