3.1 (35)
3555 Broadway, Grove City, OH 43123
(614) 875-0003
udfinc.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jess Reyes
2023-05
I came in at 12:45 on August 8th for a quick Gatorade and both cashiers had a problem with me shopping here 15 minutes before they closed. If you have a problem with your store hours, find a new job. Not my problem. I wasn't long at all. I bought one thing. This is the service you get when you put kids to work.
Diane
2024-04
They make the best shakes and hot fudge Sundays. The clerks are awesome!
Abby Humphrey
2023-11
Smaller location compared to the N high street location that i was used to. Short staffed on most occasions. Be prepared to wait in line. Lots of candy and drink options. Little cold beer fridge. Wine also available.
Misty Archer
2020-05
Staff is helpful and always greets you when you enter the building, as well as tells you to have a nice day when you leave. Also the ice cream and shakes are amazing. Love that this location is open 24 hours so I can get my I've cream fix any time!
Queen Naij
2021-05
terrible customer service for night shift!! old white lady w the white hair, her name is Sandy. VERY DISRESPECTFUL as ALWAYS. Each and every time I have ever walked into this location and UNFORTUNATELY have to deal w this unprofessional sad soul, I’ve had the worst experiences! Talks to you as if youve never heard English before, Roll her eyes and is very snappy, gives off lots of negative energy and attitude as if youre bothering her! As well as not even wearing her mask correctly!! I mean wow. I’ve personally had enough of this disrespect and have went elsewhere, id suggest getting rid of this employee or continue to lose faithful customers.
Sher B
2020-05
Consider this an open letter to the gentleman behind the counter tonight and the managers of this particular UDF.Tonight, a little after midnight and on our way home from the OLPH Festival, my daughter decided she’d like some ice cream. We entered your store to find one gentleman working the cash register and another waiting to be served ice cream. The gentleman behind the counter seemed to be waiting for someone else to come serve the man ahead of us his ice cream, but no one ever came so, he finally decided to take the man’s order himself. At this time, no one else was in the store...just the man in front of us and my daughter and me. While the employee was getting the man’s sundae together, a few other customers walked in and began looking around the store. The employee finished the sundae and took it over to check the man out. While he was checking him out, two of the customers that had come in LONG AFTER us walked up to the register. The employee then made the decision to ask US to wait until he waited on the two men who had walked up. Here’s the thing...YOU TAKE CUSTOMERS IN THE ORDER THEY COME UP!!! Your decision to ask US to wait longer was both misogynistic and inconsiderate! Why was my time less important than the two grown men who needed their energy drinks!? Why didn’t you ask them to wait their turn while you waited on us who had been there MUCH LONGER!!?? Trust me, I turned this experience into a learning opportunity for my daughter...Never let someone treat you like you’re “less” just because you’re a woman!! AND, NOT ONLY THAT....YOU GOT HER DANG ICE CREAM ORDER WRONG!!!! I’m done with this store. It’ll never see another penny from me.
Qwn
2021-05
As of today UDF has lost my business. Every time ive gone in for a milkshake or some ice cream the employees become extremely standoffish. As if you're asking them to do something thats not part of their job. The overpriced ice cream is not worth the uncomfortable looks you get from employees for asking them to do their job. Literally had the dude working the register roll his eyes like a spoiled brat when i went to the ice cream counter.
Lauren V
2021-05
So...one of the employees who drives a green jaguar and thinks he is privileged parks DIRECTLY in front of the store. I do believe that is an area for customers. Who decided he takes priority, especially when he spends most of his time holding up lines with his constant socializing (not with customers, but with his visitors)?? Poor customer service and zero rules for employees!!! I have had TOO many instances where this has been a problem. P.S. Your car is not as great as you think it is!!!!
K Tyrome
2020-05
Your new employee aaron is rude. Disrespectful and needs to learn how to speak to CUSTOMERS!When I am told by the STORE MANAGER. That I WONT BE CHARGED for cups of water. Then do not tell me I am being "difficult" When I come back to the store for my refund. I do not care if you think People shouldnt get free water!!!! if he cant do his job he shouldnt be working there!!!!!
Scott Hiser
2023-05
Usually like this place but ordered a hot fudge sunday and the girl tried to "sprinkle" fudge on top of whip cream....i asked her if she had put any on the ice cream and she told me "thats not how its done".....i told her thats how everyone does it and she said " they are wrong"......the other clerk was making it right for another person.....please lose attitude and learn what a hot fudge sunday is
Shawna Silva
2020-05
Rude lady with white hair pony tail, very judgy woman and the guy that works with her is not so great too, she doesnt need to be a little nicer and the older lady does not wear gloves while she is serving you ice cream, that is a health code, i will say something next time i will go in there, its nasty and unclean, i am so done with that gas station if something doesnt get done abt it. Heres a tip "please be a little nicer" it goes a long way .
Frank M Glover
2021-05
3 bananas for a dollar. Great experience amazing management and excellent customer service, going above and beyond expectations retrieved boxes for my storage unit space where the company I have my storage space with can't purchase small boxes because of the Corona virus
Renee Bonham
2021-05
Both employees had their masks around their chins. Didn't even bother going in and took my business elsewhere where they wear masks correctly.
James Charles
2021-05
Employees are not telling customers to wear masks. They have a sign on the door that says that customers must wear masks, but are not enforcing it. This business is in Franklin Co which is under a level 3, mandatory mask mandate is in effect. No mask, no service.
Kylie Cummings
2023-05
Managers and employees are rude and refuse to do there jobs correctly. Don't bother coming here.
Tasha Null
2018-05
Staff could be a little friendlier. Great ice cream though. Everything else is overpriced.
Angel Tran
2020-05
Right before I added gas it 2.33 $. Then as soon as I started adding gas, they changed it to 2.659$ . Never coming here again
Thomas Thrasher
2023-05
Delicious ice cream. Many flavors to choose from.
Reene Griffin
2018-05
This is a very convenient place to visit it has a ice cream shop, a gas station, coffee hot foods and convenient store
Robert Meadows
2020-05
Older lady that works nights/early mornings on Saturday, Sunday when I go in is very rude.
Dallas Daniels
2020-05
UDF is the worst the employees at this location and the one down the street are rude and careless.
Warren Gard
2022-05
Clean, pleasant employees
Bobby Kauderer
2023-05
AWESOME FRIENDLY STAFF!!!
Tj Sigman
2023-05
Amazing
Cory Kelley
2020-05
Complete an total incompetence.
Jason Dearwester
2020-05
Customer service stinks.
Monday | 5 AM-1 AM |
---|---|
Tuesday | 5 AM-1 AM |
Wednesday | 5 AM-1 AM |
Thursday | 5 AM-1 AM |
Friday | 5 AM-1 AM |
Saturday | 5 AM-1 AM |
Sunday | 5 AM-1 AM |
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