Refloor

Christy Shull

2024-05

Blayc was amazing . Did a great job explaining everything and was very thorough! Looking forward to getting my floor! During and after the installment David was amazing calling and checking on progress! Miguel and crew were fantastic always making sure of how I wanted things done bringing things to my attention through out! I can’t recommend this company enough!!! Truly Amazing

Pam DeLong

2024-05

Jose did an amazing job installing our floor. Our home is very old and unlevel so it was definitely a challenge for him. It looks amazing now. Nicole kept us informed and called often to make sure things were going good. She was very pleasant and listened to our concerns. The only issues we had were with miscommunication between staff and installers.

Jovanda Curry

2024-04

Coleton was very thorough and courteous! His work is impressive! Adam was very diligent on checking in daily to ensure the process was going as planned. Thank you! I would definitely recommend your company!

Jennifer Yoakum

2024-04

Refloor was an absolute dream to work with! Syaira came the day I called. She took her time to walked us through the process, was knowledgeable and friendly, and gave us lots of options. From there David took over. He was in constant contact before, during and after the project making sure everything was correct, I was happy with the process and final results, and reminding me that it is a lifetime guarantee and both he and Refloor will be available in the future if needed.Miguel and his crew did the installation, and they were amazing. They completed a 4 day project in 1 day. He had our living room, kitchen, 3 bedrooms and all the closets completed in less that 12 hours. But even more impressive than their efficiency was the quality of their work. Our floors are BEAUTIFUL! They removed the old, moved & returned furniture, cleaned up, and were kind, friendly snd just all out wonderful.I would recommend David, Miguel, and Refloor without hesitation. If you are considering getting your floors done, do yourself a favor- save the headache & stress - and go with them.

Laura Storey (SeptDragonfly55)

2024-04

My rep Anthony was very good and patient while I picked out my flooring. David called regularly checking on my installation progress. Sal and his crew worked fast and tirelessly to get my huge job done. 👏

Carol Combs

2024-04

BLAYC was absolutely thorough, positive, knowledgeable and such a great experience! We are very excited!!David kept in touch with me thruout installation and from making sure product was what we ordered to checking on the completed job. David remained professional thruout. The way he spoke about the installers (you are in good hands, they are great ... as example) was so wonderful to hear. Like it is a harmony.Wilbur, lead installer, knew what he was doing, offered suggestions, asked questions and worked non-stop along with his partner. They worked together as a team. It was a pleasure to watch for sure! The finished project ... flawless and beautiful!

Maryann Freitag

2024-04

We were very impressed with the sales rep, Cassandra, that came to walk us through the purchasing of a carpet replacement for our Sun room. She was punctual, friendly, polite and very knowledgeable. She had answers to all of our questions and we were extremely surprised that she had only been with the company a short while. She was also very kind AND tolerant of our dog, who is like a child to us! This young lady will go far with this company! Thank you SO much, Cassandra!

Cathy Lamarr

2024-04

Blacq is a very knowledgeable and professional salesperson. He knew the company business & listened attentively and addressed and questions or concerns that I had. He definitely comes with a high recommendation.Installation is complete! Nicole, Mason and Crew did an outstanding job. They arrived promptly at the appointed time & went right to work. I like how meticulous they were with every corner/plank/piece.I would highly recommend this team!I love my new floor!

Pamela Barnes Stevens

2024-04

Cassie was my Rep that came out and there aren't enough words to explain how great she was. She had great customer service, extremely knowledgeable about her product and was able to explain everything in a way that made you clear on what your choice should be. I had no doubt after her presentation. Refloor..Cassie is one of your very best. Thank you!

Mike Carpenter

2024-03

Gary was a phenomenal salesman. He was punctual, knowledgeable and very helpful. There was no high pressure just lots of good information so I could make an informed decision. He had a great personality and I really enjoyed working with him. Over the years I have worked with many sales people and can truly say Gary is the best!

Jenni Walters

2024-04

Cassandra got it done! She had so much knowledge about flooring,and understanding of what I wanted. I had 2 companies scheduled to give flooring estimates today. The first one cancelled, so I called Refloor on the off chance that they could come sooner. They agreed, and Cassandra got here by the promised time. I was impressed by that. My floor is chosen and install is in less than a week. Very happy the first one cancelled!

Donna McNeely

2024-04

Shaira was fantastic to work with. She explained everything to us. She was enthusiastic about her job. Very knowledgeable and provides great customer service. She made the process easy.Miguel and his crew were prompt and very efficient. They were all polite, friendly, and did a wonderful job. The floors looked beautiful when done. The transformation was amazing. And David called and checked on the progress and asked if I had any questions. The customer service all the people I interacted with was beyond exceptional. I would highly recommend Refloor to anyone. It's a great company to hire.

Elona Boykin

2024-03

My flooring looks fantastic and fabulous. The installers are very neat and courteous. I stayed out of their way so that they could work efficiently and quickly. I inspected their work and signed off on the completion certificate. Hosea and his crew are excellent workers. I believe Refloor sent me their best and I thank you. Nicole made sure that everything was going smoothly and it was. She was on top of her game as well. Thank you for making my home more homey. 💕

John Fain

2024-04

My experience with Danny was very helpful. He walked me through the process. Getting new floors. Kitchen ,living room and 21/2bath rooms. Great guy. Love the life time guarantee. Thanks to David and Chris the installer and his helper.The floors looks great thank you 😊

Amanda Perry-Washington

2024-05

Tommy did an excellent job conveying all the things ReFloor has to offer. He made the process simple to understand and answered all of our questions. We are looking forward to doing business with Tommy and can’t wait to see our new floors!

Marty Landis

2024-02

Had a great experience with them. Nicole was great keeping in touch and letting me know how things were going and answering anyquestions I had. Sal and his team of installers were also great and did an amazing job on the installation. Turned out better than I could have hoped. Would recommend to anyone looking for new floors.

Heidi Gress

2024-04

We had the pleasure of speaking with Gary offerdahl flooring specialist who is very knowledgeable and helped us with determining our new floor and we're so excited for our new journey and we can't wait to get this floor completed! Thank you so much Gary! For anybody who reads this review I would recommend highly to have him come out. Very courteous and professional.

Carrie Rittenhouse

2024-04

I met with Refloor after several other companies and almost a year of research. They were absolutely wonderful! The representative Cassandra was thorough and answered questions, extremely informative about process and procedures for installation and the project management. The products were great and exactly what I wanted. I am very happy with my decision.

Suzanne Yuzer

2024-05

Our Refloor sales rep, Cassandra was wonderful! We throughly appreciated the time she took to understand what we were looking for in new flooring for our basement. We are now looking forward to installation and the finished space!

Leslie Boylan

2024-02

Pleasantly surprised as I was told my installation would take 3 days...it only took 1 day. Steve, the installation coordinator walked me through it, as the team which they sent me were totally outstanding it was Chris and his son. Would definitely use them again for more flooring done in my home. Thanks again Refloor!

Josh Dean

2024-01

Jay was great!!!! He was very easy to talk to and explained and answered all questions we had about our new floors. I would recommend him and Refloor to anyone. My new floors are installed and look great very pleased with the work Jose and his crew did a fantastic job. Steve the job coordinator was always in contact with me and making sure all was going to plan. Great company great workers.

Anita Sagraves

2024-03

I cannot say enough good things about this company. Nicole, the project manager, kept in touch with me the whole way through the process. Even though she was in Michigan and I was in Ohio she let me know she was there if I needed her. We had our dining room and entrance done. Chris and his crew were amazing. They were polite, respectful, and cleaned up after themselves. My floors look beautiful. Thank you Refloor for a job well done.

Austin Cooper

2024-03

Refloor was so quick to come do an estimate, provided us with all the information, did a walk through and helped us choose the perfect flooring for our home. We had the entire house except for the bathrooms done and we couldn’t be happier.Chris was on time, extremely knowledgeable, and so freaky fast! In three days we have a completely new home with seamless transition from one room to the next. They really have transformed our home and they beat all others in warranty, professionalism and attention to detail.We plan on having Refloor return to do our bathrooms when we remodel them and would recommend them to anyone looking into replacing flooring.

Julie Jacks

2024-04

Our rep was absolutely amazing. He was very friendly and professional. He had alot of patients since I was in the middle of cooking dinner he waited until I finished what I was doing before starting the slide. I would recommend him to others.

Tricia May-Woods

2024-02

Highly recommend this company. Our team of installers, Michael, Andre, and Larry, were professional, efficient, and completed really great work on the floor. They were knowledgeable and took the time to answer any questions and were kind and friendly in our home. These three gentlemen worked well together as a team and were fun to watch (down to earth banter :). The installation coordinator Steve was professional in all communications, and was with us every step of the way to answer any questions, as well to ensure the process was successful. Renita was our first point of contact with the Refloor company and got everything rolling for us and connected us to the sales person, (another) Michael who helped us select the flooring. Just a really great process from start to finish!

Mark Gardner

2024-03

We had the loft at our condo refloored with vinyl plank.our installer, Mike, & his crew did a great job & completed the job timely & without a hitch. Also thanks to Nicole who made sure we were informed as to what & when things were going to happen. We appreciated the updates & the concern to make sure our installation went smoothly.

Mary Grandstaff

2024-05

I am very pleased with BLAYC he explained and went through all the options for me and was able to get my floors at a good price! I can't wait for my floors to get installed! Thank you so much!

Tim Day

2024-04

Gary was very professional and thorough - answered all of our questions and explained all of the important next steps in our flooring journey. It was a very easy process and we are looking forward to seeing our project completed. Thank you Gary and Refloor, well done!

Yvonne McElroy

2024-04

Very knowledgeable and professional service. Excellent products and unheard of guarantee at affordable prices. A special thank you to Refloor management team Gary, their in-home representative, David, the project coordinator and Jose, the lead installer. My floors are absolutely beautiful and structurally more sound. Jose's craftmanship and attention to details are the very best!!! Again, Reflloor has EXCELLENT products, installation and guarantee. I highly recommend this company!

Melissa Shanmugam

2024-04

We are delighted with the experience that Blayc and Refloor provided us with today! Blayc went through each process and the excellent warranties and guarantees that the company provides, showing each product and helping us decide what would be a great fit for our entire lower level. This company is showing to go above and beyond what my expectations were. Their pricing is very fair and frankly was better than the “ big box” companies with sub- contractors. We are so excited to begin the installation! If you are hesitant about booking an estimate appointment, I would honestly tell you.. DO IT! You will be quite surprised at the good quality and pricing!