Hartzell Veterinary Services: Hartzell Charles W DVM

Kurt Wagner

2024-04

If I could give zero stars, I would. Visited this "vet" today, because my dog had a problem that needed to be taken care of asap. 2 females in the office, no patients. One asked whether I have an appointment. I told her that I don't have one but my dog has a problem and needed help. She didn't even ask what problem and just said "we don't take walk ins". A doctor's office (no matter whether it's human or pets) shouldn't act that way. If medical help is needed (I don't talk about a routine check, vaccination, etc. I'm talking about a problem/pain that needs to be addressed asap), there should be help. A vet and and his employees should care about animals. If they don't, if it's just a "job" they should stock shelves at Walmart. If you have a problem with your pet, don't even try going there, it's wasted time. Look for another vet

Jacqueline K Trent

2024-01

The staff is always friendly and on point.Dr. Sue Ann is a wonderful vet we truly love them all.

Jeff Sanders

2021-05

We love them at Hartzell vet great people to bring our pets there,Max and Maggie ♥️🤗

Anna Roberts

2023-05

Called this place for help with my puppy that had parvo they shunned me away even though I had a hunk of cash in hand they said they wasn't taking new clients and they didn't want to mess with it. Definitely poor customer service if your dog is dying do not take them here take them to Lynn veternarian hospital.

Sue Hahn

2022-05

I wanted to take my cats to her since years ago I had taken my cats who had passed. I had really liked her and trusted her. When I called this year I was told I was not in the computer. I called several times to see if she was taking new clients. Yes was the answer, starting late June. I was excited and told the secretary that I would like to make an appointment for July. I was told to wait a minute. She came back to phone and told me to find another vet. I asked why since I had always paid my bills and spoke well of her. She repeated again to find another vet and would not give me any reason. So I am guessing that it must be that I am a poor, white, elderly woman since I know of no other reason. Even if I was told I that she would see them now I could not take them as I fear for my cats lives. So sad that I am getting treated this way. I feel so discriminated against. I would not recommend this vet if you are old, poor, white woman basing it on my experience. I do not know about her husband who does large animals.

Rene Bechard

2017-05

Dr Hartzell is a knowledgeable and caring vet. Her office is spotless, her staff is helpful and friendly. Best of all, the cost are reasonable. My family has been going to Hartzell for over 10 years and we are very satisfied.

Kait H

2021-05

Dr. Sue Ann has always taken amazing care of all of our pets. From annual wellness to complex surgeries she's done it all. Cannot thank her and her team enough! ❤

Jill Smith

2019-05

Great vet! Wonderful with my dogs!

Brianna Adams

2019-05

Great service, clean establishment and very helpful. They quoted me way under neighboring places and answered all my questions. Sue Ann is great at what she does!

Sheryl Voisard

2017-05

For past 11 years, Dr and staff really care, Very personable. Office is spic and span, never a wait and Dr Hartzell takes time to answer questions, no matter how silly they seem :)

David K

2022-05

I took my friend's dogs there for him. First time I was sent home with none of the meds they needed or the tags for the shots they were given. Didn't know they would be given those things or I would have made sure I had them when I left. I know I will not use them due to the distance from my home to them is 2 hours away.

Scott Laughead

2019-05

Dr. Hartzell is a fantastic vet and very good with my animals. She is also very affordable and less than most area vets. Great vet, great prices, great experience. Highly recommend.

Angela Solomon

2018-05

They really love your pet and treat them with great care. They are a blessing. Very happy with the people there.

Traci Besecker

2022-05

Great Vet always have done a great job for us our yorkie is 13 in April and has take good care of her

Annette B

2023-05

They didn't even bother to call me back when I left them a message for their after hour emergency services.

Beverly Armstrong

2023-05

Husband and wife team. She does the small animals, he does the large. Both are very, very good.

Brittany Lecker

2024-03

Best care around

Duane Johnson

2020-05

Good service. Nice kind people. My dog loves her vet.

Shelley Dottillis

2021-05

She's a great vet. Great place. Very kind and patient.

creech348

2023-11

They're awesome.

Chuck Bechard

2019-05

This is the only vet we use for our 9 cats and 3 dogs. We love this vet and her office.

CassieMcgamezie

2019-05

Very friendly, they took good care of my pet.

TGO Midwest

2023-05

Vary kind and caring staff. Vets are best around and the pricing is always fair.

Julia Young

2020-05

Love my veterinarian and her excellent care for my pets!

Stephanie Burke

2023-05

Best care for your beloved furbabies!! ❤️

Traci Besecker

2020-05

Great people great service always takes great care of my Gracie!

Kristi Omara

2021-05

Doc is right to the point no sugar coating and he takes very good care of your animal

Danny Beatty

2020-05

Hartzell had been so good too is over the years.

Kristi O'Mara

2023-05

It's a very nice clean place

Leslie Cohee

2019-05

Fantastic vet . Great staff, wonderful experience.