United Dairy Farmers

3 (46)

1873 OH-28, Goshen, OH 45122
(513) 722-2003
udfinc.com

Claimed
Convenience store
ATM
Coffee shop
Gas station
Ice cream shop
Convenience-store chain known for ice cream & dairy, offering cones, shakes, milk & gas fill-ups.

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Richard Kuenzinger

2023-05

We have been helping in the area, and stopped into this store. It’s very clean. The service was fine. The ice cream is good, and if you want a milkshake, you can choose chocolate or vanilla milk. That’s awesome!

Sammy Bones

2023-05

I stopped here to get some oil for my vehicle and they had Star Fire oil which is my favorite brand of oil. Starfire has always been exceptional and I am glad that United Dairy Farmers had this oil. Thank you!!

wh1skeyrunner85

2023-10

Everytime we go here around 4-5pm the employees are never at the front counter they hid in the office then they also never stock their cooler.

Chris Hamm

2023-10

My go to place for Zeke’s ice cream. And mine too. They normally have my favorite ice cream, but lately the Homemade Coconut Almond Chip has been out. Also the Peanut Butter 'N Chip has been out. I settled for the toffee n chip which was okay. Nothing special. Oh well sorry to complain!! Hopefully it will be back in stock soon!

Jason Wilson

2023-12

Place is always dirty and nasty. People are always rude and nasty. Needs to be shut down, torn down and completely re-done. You call corporate and they flat out say we don't care......

Christopher Lee

2024-04

Everyone knows you get your malts and shake from UDF in Ohio.

Jenny Owens

2023-06

When you walk in to get ice cream after your sons baseball game and the lady servicing your ice cream is playing “get high” by bone thugs and harmony to the point you have to tell her to turn it off and than continues to play inappropriate rap music for a business.. this place is going down hill with their management allowing kids to play and joke around in front of customers and now adults and kids being subject to this music in a business… manager on duty was blasting the music with them when we walked in.. keep wondering why I come back..

Pam Sattler

2024-01

Incredibly clean bathroom!

carol hesser

2019-05

I absolutely love their milkshakes but the worker who made my milkshakes for one took forever and i had to wait 30 minutes for 3 milkshakes. The employees hair was everywhere which made me very skeptic about drinking the milkshake. Plus employee attitude. Love the milkshakes, employees need some improvements

Kelly Fulkerson

2019-05

My husband and I visited this location on a Saturday evening and got in line at the ice cream counter behind one woman who ordered two milkshakes. The man working the counter took her order and invited her to go ahead and pay at the register while he completed her order. Only, he didn't do a good enough job listening to her order and had to call over to her during check out to confirm her order. A miscommunication occurred, as he was asking a question about the first shake, while she responded with the flavor for the second shake. Anyway, when they realized he made it wrong, he basically told her to give it a try anyway to see if she liked it, even though it was NOT what she ordered. She politely told him she would like the shakes she had ordered, and he complied... at a SNAILS PACE. He had no sense of urgency. These milk shakes easily took him 8 minutes to make, while we waited.Eventually, he got her milkshakes made correctly and we finally got to order, but again, he had to keep asking me what I had asked for, which was a 2-dip of the peanut butter chocolate chip chip cookie dough ice cream in a regular waffle cone. When he went to get my cone, I watched him touch it on the uncovered cone portion with his bare hands. Ew. He scooped my ice cream and handed it to me and there was a long hair hanging off of it. Disgusted, I handed it back and showed him the hair. He apologized (more because he seemed obligated, than because he actually cared), and offered to re-scoop it. Reluctantly, I agreed, but asked for it in a cup, because I didn't want him touching my cone again. Next, my husband asked for a brownie fudge sundae... nope, they're out of brownies, we were informed. Ugh. So he just got a regular hot fudge sundae. The girl at the register apologetically told us that the ice cream was free because she felt bad. I appreciated this and it almost fixed the experience.Until we got in the car and left. As I ate my ice cream, I found another long hair. At least it was free, so I didn't feel bad throwing it away. This location is disgusting, its service is slow, unhygienic, and unfriendly (aside from the woman at the register) and I would never patronize it again. Ever.

Amalia Ford

2020-05

The ice cream is good, but the staff is so slow it makes the BMV look fast. There was only 1 person filling orders, and they weren’t in any hurry, had to wait about 20 minutes for the 3 people in front of us, and then 5 minutes to get one bowl of ice cream, and then a solid 10 to wait in line to pay! Not to mention how there wasn’t a greeting, smile, thanks, or an apology for anything.

Ethan Roberts

2022-05

The 2 men in there were very rude one had greed mid length hair and one had long black ponytail hair very rude!!! Both of them were very slow and didn’t care at all. The shelves fans drink coolers needed stalked as well and were empty! 0/10 would recommend!

Tristan Brenner

2019-05

One of the most popular ice cream flavors at any United Dairy Farmers store is Cotton Candy. Unfortunately this store almost never carries it and this is pretty aggravating considering the popularity (it’s my favorite too). I pass this store and 2 other United Dairy Farmers stores on my way to and from work every day and I choose the other two over this one every time. Might be a stupid complaint but I’m sure plenty of other people are aggravated by it as well; again, due to the simple fact that a store should always stock their most popular items, which this one is not.

Chance Miller

2023-05

Wow... let's just say they are grasping for bodies to fill slots within the store. May last visit did me in for the Goshen UDF. I will never go back. I ordered a giant malt, paid for a giant malt... but received a large. If the kid behind the counter didn't have his ear buds in HE MAY HAVE HEARD ME CORRECTLY. The company needs to put standards in place and the Management NEEDS to enforce it.

Jerrod Taulbee

2022-05

This is the worst ran udf location I've ever known of. Service is pathetic. Cashiers stand around and don't even acknowledge you. Then stand there with one hand in their pocket while they ring you up. One guy stood there twirling his hair the whole time. I've given them the benefit of the doubt, but every time I go back in, it's the same thing. Go across the street to hop shops.

Kimberly .Brandenburg

2023-08

I love the sunglasses I probably got every pair. Coffee is good, and my FAV THE FREEZEES

Terrence Bosserman

2023-05

Always friendly service,cold drinks,and great ice cream !!Good strawberry x thick maltsGood job.

Sarah Peters

2018-05

WORST SERVICE I HAVE EVER EXPERIENCED. If I could give negative stars, I would. The night shift is just unbelievable. Asked to have two sundaes made, a guy had just come from outside, didn't wash his hands in front of me before making sundaes then proceeded to wipe his nose and attempt to make the sundaes. I had to request that he wash his hands and mentioned that I watched him wipe his nose in front of me. Apparently it was too much to ask for because he called to his Neon Green hair colored, female co worker to trade her place on the register and make my sundaes instead. After filling the wrong size cups with the wrong flavor of ice cream and being corrected, she hands me a sundae with hot fudge covering the sides without any toppings or the lids for the shakes. She then takes the cups and sprays runny whipped cream hanging off the sides of the cup. I was polite until that point and walked out without anything.

Brian Greene

2017-05

The one star is for night shift. I'm sorry if it's a problem that I'm a customer. And I'm sorry that you are getting 1 star and not less. This UDF has gone down hill fast in the last year. What was once a weekend stop is now a quarterly stop during the year. Keep rolling your eyes night shift when I walk in the door and see your sales plummet more.

Merkur 34

2022-05

This gas station is dated and not well taken care of. Multipliable pumps out of order lights in pump displays burned out never paper at the gas pumps for receipts.

Cheryl Moore

2023-05

Always friendly!! Smiling faces & a sweet hello to everyone that enters the store!

James Putnam

2023-11

Clean an cashier friendly espresso Kristen

M_a_s_o_n23

2023-07

My friend Ian Wesley Bilby no longer works there but he almost died in a tornado while there.

Elaine

2023-05

They had the frozen yogurt that I love and can't find anywhere.

Candy Stumpf

2022-05

This particular United Dairy Farmers have always been warm and friendly.

KWK Designs

2018-05

If you don't want to deal with the public, don't work in customer service. The employees' attitudes at the Goshen location need some serious adjustments.

Janet Sicurella

2019-05

This place is the most disgusting place ever!!!! So nasty! It's so dirty all over ! And the cashier has to sit down to work!??? Ugh . I'll never be back!

Tony Schwab

2022-05

Great to work with they have worked with my small business helping with support on any job needing Gravel

Janine West

2017-05

Have been coming here every morning for coffee and hardly any regular and no decaf is made how hard can it be to have coffee ready?

David K (DK)

2017-05

Decent service and yummy icecream+shakes! Well maintained and clean.

Opening Hours

Monday 5 AM-1 AM
Tuesday 5 AM-1 AM
Wednesday 5 AM-1 AM
Thursday 5 AM-1 AM
Friday 5 AM-1 AM
Saturday 5 AM-1 AM
Sunday 5 AM-1 AM

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