AutoZone Auto Parts

Miller Munjas

2024-05

Great friendly staff. Even Brian. He's good guy.

Sarah Kate

2024-04

Super polite and helpful- they kept my road trip going.

Richard

2023-09

I had two vehicles in the last few months have batteries go dead do to age. Both times I drove the car in after jump starting them only to have the batteries tested, good! The next day the cars failed to start. I drove the other car in to the Auto Zone and replaced the batteries. Why doesn't the testing show the batteries are failing ?🤔. Please let us customer's know this. Good store but this upset me. 😡

Amy Frank

2023-12

Just stopped in to get my vehicle scanned. It's really nice they offer that free of charge.

Dennis Bajec

2021-05

I can't emphasize enough how great it is to do business with this store. You get acknowledged the moment you walk into the store and asked if you need direction. All the people in the store are very positive and helpful. They explain things to you . Been going there for ten years, have had three batteries installed, a headlamp replaced, fuses installed, diagnostics performed and lots of wiper blades installed. I recommend this store to all my family and friends, especially women who want to be treated fairly and honestly! 'Auto Zone", making your auto parts store experience "Great Again"....... that could be a good National Ad Slogan.

Andrew Robison

2022-05

A good place to get car parts, battery's, car mats, accessories, etc. Prices are always good compared to competitors like O'reilly. Customer service is always excellent and if I ever need a dash light check or battery check they will do it with zero problems, are kind to do so, and it don't cost anything to have them help you check it. I always get parts here because if you go anywhere else you are paying double or triple the price. They try to keep the parts responsible and don't try to rip you off

Alex S

2021-05

I know almost nothing about cars and when my oil light came on, I was very anxious about how I was going to get home from work (an hour away). Dan and Nick offered a higher level of customer service than I could have expected. Not only did they make sure I got the right oil, but Dan put it in for me and checked the dipstick to make sure I had enough and that I understood what was going on. They were completely non-judgemental and super helpful. I'll definitely be back!

Shawn Brown

2022-05

Not very happy with my experience lately at the store. Normally it's great. I believe Dan helped me. I asked him to order a specific part. Gave him the part number he said he ordered it. When the part came the part was completely wrong and it was like he didn't even listen when I told him that the one they have in stock did not work at all. He tried giving it to me with a look on his face like "yea you have no idea this is the right one" I ended up having to drive over a hour away to get the part. As someone who is dependent on an auto part store to get the right parts to fix customers cars this was not a good experience in anyway. Leaving 3 starts because it's normally very helpful but yesterday was a true example of great incompetence.

Mark Kahanca

2023-05

Ordered brakes and rotors all around. Gave them my phone number. I am in their system. Said they would have them the next day. Went to pick them up. Not there. No order on record. 😡

Cooper Owens

2022-05

These guys are amazing, I was stuck with a dead battery, and the manager went out of his way to help me get in a new battery. He went way above and beyond!!! Incredible customer service!!

J S

2018-05

So I broke down in Geneva Oh. I cannot say enough about Hoss at this location (And also the manager too). These folks are not uncaring people! They helped me when they didn't necessarily have to. They went way above and beyond. Thank you guys!!

Mike Waite

2021-05

Big Jim was and is ALWAYS AWESOME! "BENNY" BENJAMIN CRUZE(?) is ABSOLUTELY THEEE BEST IN THIS STORE! ALWAYS great advice and ALWAYS willing to help! I highly recommend going HERE for parts! Do NOR forget DAN" THE MAN HOSS"! ALWAYS helpful!

Michelle Titus

2023-05

The gentleman that waited on us was very knowledgeable and courteous! Didn't have the part in stock, but found it close by in a matter of seconds!

Gladys Kusko

2019-05

I went there with my son to replace a windshield wiper. The gentleman working there took one look at my son's car. Told us what was wrong. And helped us with a simple fix that included buying a smaller wiper.

Heather Workman

2017-05

I came to Geneva Ohio from Columbus because my daughter had cheer competition so I drove 3 hours away for my daughter's competition and a light came on on my Dash and I didn't know what it meant so I stopped in at this AutoZone ask somebody what it meant because I didn't want to drive another 3 hours back home if something was wrong with the vehicle. So I go in I asked this guy to check it out for me he comes out to my car he looks at it and tells me that it was a temperature light... I said so are you saying my car is cold? because it's been running! he said yes,, I said that can't be right, I said you think it might mean it's too hot?? he said maybe just watch the hot and cold idle,, I said okay do you think it might need antifreeze? he said no because it's hot if you try to check it all blow up in your face... I said sir you just said my car was cold now your saying it's hot ...he just looked at me and said we'll just keep an eye on the hot and cold idle and you'll be okay and walked away. So while I'm sitting in the parking lot at the AutoZone I look on YouTube and YouTube says that the sign on my Dash that was lit up meant that one of my tires were going low!!! it was a low tire light!! I'm just saying if you're going to work at a freaking AutoZone at least know what you're doing! Smh!

Matthew Tenzek

2021-05

I believe it was Ed who helped check my car battery. He cleaned off some corrosion and determined it still had life. More customer service than I expected. Thank you.

Rebecca Boling

2023-05

Eddie was so helpful and friendly. Helped me finally get my truck running.

Dorann Etzler

2024-04

Very easy and quick

Dani Maria

2022-05

Benjamin is always the best one to go to for help. Geneva and Painesville are the best customer service wise.

Brian Baxter

2022-05

Daniel was very helpful on trying to fix our rear turn signal on our 2021 Chevy Equinox.

Rhonda Camp

2022-05

Always helpful and versed in auto knowledge. They go above and beyond to satisfy the customer!

Scott Toth

2020-05

One of the best AutoZones around!! Good people, always the same faces unlike others stores!

Larry Pay

2021-05

Always have the part that you need and the right part at a reasonable price and quality service

Peggy Pekarski

2019-05

I go on the days that Chuck B. Works because he is very helpful, knowledgeable ,and friendly.

maryann baxter

2021-05

Really helpful when you have knowledgeable people that know about your automobile parts

Jewel Marie

2021-05

Such great customer service! Fair prices, too!

Jamie Lee

2017-05

Always very helpful. Prices are usually better than competitors.

Nathaniel Marks

2018-05

AMAZING employees, helps install minor things if needed, friendly and polite.

Terry Butram

2022-05

Very customer friendly and great service and very knowledgeable

Consuelo Fragoso

2019-05

Some of the people there are nice willing to help some ack like you are bugging them.