4.7 (157)
6962 Big Walnut Rd, Galena, OH 43021
(740) 548-4244
theanimalcareclinics.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Karen Cooksey
2023-06
I have been a client there for 23 years & feel BWACC has evolved to become an even better veterinary facility. Yes, they have the up to date technology, equipment & knowledge but they have outstanding staff, vets, techs, groomers & all. I feel like they are family & vice versa. They are also quite flexible when there extenuating circumstances. I wouldn't take my dog anywhere else. 👍
Joshua Amspaugh
2024-04
I know peanut can be a handful and she don't like shots but she's healthy and that's what matters.
Bill McCallion
2023-05
Love this place and their vets. Dr. Hirsch is kind and considerate and truly cares about your pups. I also did an tour of their boarding facility - I did it on the spur of the moment - I wanted to see how the facility looked with no preparation on their part. I was very impressed. Clean, spacious, and friendly care takers. I will be boarding my pups there in the future.
Juno Adams
2023-08
My very anxious dog stayed here for 9 days in the boarding center. We provided food, bowls, comfort items, and her *as needed* medication. Instead of providing her with said items, they used the maximum dosage of her medication as often as possible. She is now incredibly lethargic, and we suspect that she's also dehydrated as she is scared of the metal bowls (which is why we provided our own...)She came back skinnier, and this also happened to the other dogs at the facility (We met a boxer that came and left the same days she did and we could see his ribs by the time he went home.)This is all without mentioning the upcharge for the basic right to be a dog and go outside... Do not go here.EDIT: I forgot to mention, I was not made aware of her taking any medication, until I counted how many pills were left until I got home. They claimed she was "doing great and adjusting well!"
Pamela Young
2024-03
I have been taking my dogs here for years and wouldn't go anywhere else for my vet care. Dr. Hurst and techs plus ancillary staff are awesome. They all really care about you and your pets!
Brandi Kracker Helsby
2023-05
We've been taking both of our rescue pups here for several years and have been so happy with their care. They also took amazing care of my husband's cat when he developed a brain tumor and were so patient in helping us figure out the best course of treatment. Love them!
Doug K
2023-08
Dr Madwar was so compassionate with our dog Roxy who we said good bye to last week. Great people been a client for over 25 years
Linda Nash
2023-09
Everyone there was so nice to us. Dr. Madwar is such a kind & caring vet for our little Ellie in her very senior years.
Laura Monaco
2021-05
I have been taking my dogs and now cat here since 1999. I love the care and treatment they always receive. Very professional, friendly and caring with a great staff and veterinarians on hand.Rocky absolutely loves Big Walnut Animal Care Center. I've never had a dog happy to enter a veterinary hospital like Rocky. He is very comfortable with the staff. He loves it here and I love that he loves it here!!!
A G
2019-05
I've been going to Big Walnut Animal Care Center since it opened in 2003. Everyone, doctors and staff, have consistently been friendly, knowledgeable and caring. They know my dogs' by name and always show them extra attention.Dr. Hurst is a wonderful person and an amazing vet. She takes the time to explain my dogs' health needs and offers alternative treatments. She's personable and sympathetic. I highly recommend her.
Nancy Gardner
2020-05
We have been going to Big Walnut Animal Care Center for about 5 years now and I highly recommend it to anyone who wants a wonderful staff and doctors and who are compassionate and caring. Our son recommended Big Walnut to us and I am so happy to say that we have complete faith in the doctor we see. Our kitty is under the care of Dr. Hurst and she is fantastic!! Takes time to answer all questions and never have to wait long to see her. It's a beautiful facility and very clean and up-to-date. I can't say enough good things about the Center. Definitely recommend it to anyone looking for a good, caring place to take their pets.
kelly lilienthal
2023-05
Great experience!! Dr Hurst took so much time with us to answer questions and get to know our dogs. She was everything you want your vet to be!!
Tami Will
2020-05
My experiences with Dr. Hurst and the rest of the staff have always been exceptional. I feel they truly love my pets and try to help me make the best decisions for our situation rather than recommend what may benefit them. I’m appreciative to be able to trust them with something more important than my life...my dogs’ lives.
Justin Bäby
2019-05
We have been coming to Big Walnut Animal Care Center for almost 15 years for our pets' health. The staff and doctors are truly wonderful! We could not have asked for a more loving and compassionate environment for our pets. If you need a vet, I highly recommend Big Walnut Animal Care Center. They will take care of your four-legged family members with the utmost care!
Ben Hopkins
2023-05
Really impressed with the service and accommodations. Had to bored my dog on short notice. Staff was friendly, facility was very nice. Great experience, dog was very happy and well cared for. I highly recommend their services
Yvonne Rayburn
2019-05
We have gone to Big Walnut Animalr Care Center for many years. The staff is always kind and caring with our pets. Dr. Jennifer Hurst is absolutely amazing. I cannot say enough good things about her and this facility.
Allison Salyer
2018-05
I love Big Walnut Animal Care Center. I've been taking my dogs to them for 16 years and tell anyone who'll listen how wonderful they are. The convenience they offer is incredible: vet services, grooming, do-it-yourself grooming stations, boarding. There's no faxing around records so your dog can get a bath. When I go on vacation, it is such a huge relief to know that if they get sick, they're already at the vet!! My old dog is extremely picky about who he likes and he loves his groomer there. That's as good of a character reference as you can get.
Michael Kasek
2020-05
All of the visits we have had to Big Walnut Animal Care Center have been excellent. The staff has always been super friendly, the doctors have taken the time to talk to us and listen to what had to say and have always done with our dog and cat. I couldn't be happier.
Abby Phillips
2021-05
We have two cats with special dietary needs, the staff is always helpful and willing to answer questions. The doctors respond in a timely manner. We’ve been going to big Walnut for almost 12 years and everybody has always been amazing. Even during the COVID-19 problem, they have managed to work through to make sure everybody is safe and healthy
Joel Sigler
2024-04
Friendly staff. Great service.
Jessica Edwards
2018-05
We love Dr. Madwar! With our last dog she was absolutely amazing navigating through her cancer diagnosis. We have since gotten a new puppy and are happy that she will be caring for her!All vet techs and receptionists we have had contact with are always very friendly, helpful, and professional
Kathy Cherwien
2021-05
Just moved to the area, and we had a really good vet before we moved and I was worried we would not find a vet just like we had. We had tried one other office and it just wasn't the same, we are very happy with Big Walnut Animal Care Center, they are almost the same office. they have the same invoices, which I really like cause it gives you all the information you need on them. They seem to really care and that is important to us.
Glover Shearron Jr
2019-05
Just went I for our annual check-up appointment for our Bernese Mountain Dog On 1/13/17. Another super visit with our vet, who always seems to be in an upbeat mood, with just the right amount big care band attention for our big boy. Facility is always clean, bright and welcoming and does a great job boarding our boy, whenever needed. Recommended!!
Sheree Green
2013-05
I've been taking my cat to this clinic for about 6 years, and am VERY happy with their service. It's a comfortable place for both me and Sassy, the staff are all very gentle, caring folks, and they've taken excellent care of Sassy's needs. Unlike some places I've taken her to in recent years, they don't pressure me to do things which are not entirely necessary and which are very expensive, there's no arm-twisting or guilt-tripping. However, if something really is important, they explain that clearly and why. I couldn't ask for more from a veterinary clinic.
Beth Evans
2019-05
Love the staff here, everyone is so friendly. My dog and 2 cats had to stay here for a month & I was allowed to visit them whenever I wanted and even take my dog out for walks. I highly recommend this kennel to anyone. Your pet will be loved and well taken care of.
Carol Girberd
2019-05
I have three dogs who I take to Big Walnut Animal Care Center. Last fall Dr. Gonzales took great care of my lab Sampson. I had brought him in suspecting kennel cough, but Dr. Gonzales thought it might be something else and after thoroughly examining him diagnosed him with a lung infection and probably saved his life. I appreciate the personal touches that the staff use with the animals. They are very kind and professional. None of my animals ever have any issues being seen at this office.
Dave Callahan
2022-05
Dr. Hurst has been our veterinarian for more than 16 years. She has a great bedside manor and provides excellent expertise through the good and bad times.
Haley Sears
2021-05
Wonderful staff! I always feel comfortable and at ease when they take care of my dog, especially when he isn't feeling well. I would recommend them to any and everyone that has pets.
Tim Cowans
2020-05
The doctors at Big Walnut have always given great care to our cats. They were especially helpful when we thought we were going to lose our 15 year old cat. They worked hard to identify a couple of health issues and brought him back to a vibrant cat again!
Christopher Eastman
2021-05
We love the vets and vet techs at Big Walnut Animal Care Center. They have helped improve the health of our cats over the last 7 years and I just can't say enough good things about each of our experiences along the way.
| Monday | 8 AM-6 PM |
|---|---|
| Tuesday | 8 AM-6 PM |
| Wednesday | 8 AM-6 PM |
| Thursday | 8 AM-6 PM |
| Friday | 8 AM-6 PM |
| Saturday | 8 AM-4 PM |
| Sunday | Closed |
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