Walgreens

Lacy Meadows

2024-02

A better pharmacy experience does exist!!!! In recent years dealing with any pharmacy has become something we generally dread! Locations shutting down in our area have only added to the crowds wait times and aggravation. The exhausted overworked employees are often unpleasant as a result. Although I’m sure the stress and workload of the pharmacy staff at Walgreens is a trying as any other pharmacy. I’m pleased to say you’d never know it from the outside looking in. I’m happy to say both the friendly young lady who helped me at the drive thru pick up window my last in person visit and the delightful young man assisting me over the phone today were polite knowledgeable and eager to help me address my issue with a mistaken second profile as well as to see to it my prescriptions would be available in a timely manner. They answered all my questions and verified my contact information to avoid any confusion moving forward. They really try hard to provide exceptional customer service and clearly value their customers health and well being

Gwynne Carter

2024-04

The Fairborn Walgreens is the worst. They never answer their phone and today I called twice and let it ring over 20 times. The second time someone picked it up and hung up. How rude and unprofessional. Real soon I am going to switch to another location. I got much better service at Walmarts. I'm sorry I'm dealing with Walgreens.

Brandie Laake

2023-12

Can’t never get a hold of anyone! My mom tried to get her prescription refilled was first told she did not have any refills, which she has 3. The lady put her on hold she was on hold for 40 mins then Walgreens just hung up on her. I then called myself phone rang for 30 mins no one answered! I had to drive up there to get the refill and then waited 20+ minutes!

Tracy Spitler

2023-11

The customer service and delays at the Fairborn location are completely unacceptable. I was told a prescription would be ready at 4:30 and was told I would have to wait an additional 20 minutes when I showed up at the time they told me it would be ready. This is the third incident of poor customer service I’ve experienced at this location.

Doug Kelly

2023-12

Pharmacy is terrible don't have prescriptions ready when they say they they will be been there twice it was supposed to be ready when I was there first time told me 15 minutes I left came back and hour later and still wasn't ready this time told 20 to 30 minutes

cory decker

2024-04

Nobody is ever at the counter Been here 3 times and have to ask somebody to check me out.

Trisha Backman

2023-05

Went in yesterday evening (1/5/23) to pick up my fiancé's medication he needed after his surgery. I won't go into too much detail, but we ran into an issue with quantity, and it was looking like we were going to have to go 20 minutes away & that it wouldn't be until the next day which really sucked bc he was in a lot of pain! Long story short, these wonderful people made it happen and I was able to just pick it up there (in store) and it only took about a 10 minute wait. Thank you, guys! Keep up the good work; you guys are rock stars! 🌟♥💪

Ryan Evans

2023-07

Walgreens is now using an automated "central fill" system for prescription refills instead of having the local pharmacist fill it. So now you'll get your Rx inside a large, non-recyclable plastic bag (instead of paper) and the pills will always be in the same HUGE pill bottle - regardless of quantity or pill size! So lots of extra plastic waste, plus more space taken up in your cabinet (and carry-on bag when traveling). Oh and the thin plastic bag has your personal details printed on it (HIPAA info), so now you have to figure out some way to properly dispose of it - unlike paper that can be tossed in the shredder easily!Clearly this was a short-sighted cost-cutting measure by corporate. I've found internet forums where Walgreens pharmacy staff say the central fill system sometimes sends empty bottles or the wrong bottle.So, while I really like this store and the staff are all great, I'm not sure I'll continue to get my Rx here because of this. It's environmentally unsound, prone to errors, and a huge personal inconvenience. Why bother when I can get a normal Rx package from other stores?

Chastity Bendele

2023-05

Walgreens is a good pharmacy and the pharmacist and techs know me by my name, I have no problems getting my medication, when they are out of stock of something it is ordered and delivered fast. The reason I have rated them 4 out of 5 stars is because I am not completely satisfied with their new hours. They close every day in the afternoon for a meal break 1:30-2 which is inconvenient because this is usually the time I am available to pick up prescriptions and are closed on Saturday of all days. However when they are open it is usually fast picking up my medication.

Sabino Martinez

2023-05

I came threw the pharmacy drive threw, i I have newborn twins and all I needed was a bottle of aspirin and the pharmacist would not sell it to me told me I had to get my babies out in the rain and bring them inside. I went to Kroger's and they had no problem selling me the aspirin at the drive-thru window so it looks like that's where we are transferring our families prescriptions to

Zoey Weachaw

2023-05

The pharmacy has been getting worse over the years, even before covid. Today i called 3 times, was on hold each time for around 30mins just to be hung up on while trying to get my insulin. This is unacceptable and will try CVS across the street.

AMy Hart

2022-05

Their pharmacy closed on Saturdays now (Google has not bothered to update hours). How about close on a weekday like Mon or Tues so those of us that work can get our much needed prescriptions on a weekend when we are off. I am going to have to move my prescriptions (which according to insurance paperwork equates to over $1000 a month) to a pharmacy that can attract and retain pharmacists thus enabling them to provide hours that enable people to get their prescriptions.

Amanda Flaugher

2022-05

Placed a photo order on 12/22 and had it cancelled 3 times. Called today to make sure it was ready. Was on hold with Karen (that is her real name) the manager long enough for me to drive to the store and speak with her in person while still on hold (over 10 mins). When I complained she basically said "do you want it or not?". I said I had to have it and would speak with the store manager about it tomorrow. I told her it spoke to her management skills the way she chose to handle it, and went to leave. When I turned my back she called me a WITCH. Well, I hope it was worth it Karen. I know for a fact Walgreens has cameras and mics at each register. Jokes on you.

Olive May

2023-06

Been having problems with this Walgreens. I love calling to get a prescription refilled, being put on hold for 10 minutes, and then being hung up on. Definitely ready to change pharmacies.

Jonah Hensley (Jonah Daniel Hensley)

2022-05

Can't recommend enough. I was using a service Walgreens advertised online for an app. The lady behind the counter assisting me was not familiar with this, I wouldn't have expected it, as it's quite new. Despite this she helped me figure out the whole process, and the request was accomplished with little issue, while speedy as to not hold up the people behind me. I didn't catch her name, but if the rest of their staff is even half as helpful as she was, I highly recommend talking your business there.

Ben K.

2019-05

Great Photo Team! We sent Christmas family photos to this store from the website and they did a great job fast! A couple had small issues and they reprinted them in a hurry. Good service and a far better deal on pictures prices than the studio where we had our photos taken.

Roman Dark

2022-05

I usually go here all the time to get my meds and they're always so nice to me. But today I went to get my covid shot, the first one, and they were even better with that! Like I have a huge fear of shots so them being so kind and patient with me meant a whole lot. I was actually able to do it without having a panic attack. I'm probably going to be just as nervous for the second one when I go back, but I know I can trust them. Keep up the good work guys.

Tammy Workman

2021-05

I give a one due to poor the pharmacy is. I take medicine that requires prior authorization. When I was allowed by insurance to go to CVS all was taken care of. Walgreens how sends request but doctor NEVER receives it until I call then it gets done. Last time, it took so with insurance that the prescription expired. Walgreens never called to let nor the doctor know this. It took MY PHONE CALL to Walgreens to find my medicine was ready. Then I had contact doctor to let them that Walgreens needs a “ok” from to change the date. There has to be better service here. Even my doctors office made comment on how DIFFICULT IT IS TO DEAL THIS WALGREENS!!! Keep mind this doctor’s office is in Columbus and treats people from all around the state! That is bad! PLEASE work with them to make it better! This Walgreens has a SEVERE LACK OF COMMUNICATION..... this needs to improve.

Jeremiah Josiah

2023-08

The absolute worst pharmacy I’ve ever had to deal with. Honestly I think they employ kids straight out of high school.

Jennifer Johnson

2023-05

Constantly billing my rx’s wrong causing delays and missed doses of highly important meds, that I’m not supposed to be missing doses of. This is just negligent.

Matt McGuire

2018-05

My wife just spent two hours going between 2 different stores. 5 Trips total and still no prescription filled!! She was told they could fill it in an hr at Fairborn Walgreens and dropped it off, she then came back to pick it up 2 hrs later and they informed her they were out but that they called Kettering - Dorothy Lane and they had it in stock. She then drove to Kettering only to find out that she needed the hard copy from Fairborn so she drove back again picked up hard copy from Fairborn then back to Kettering, guess what? Kettering didn't have it in stock it was a different formula and no one verified it correctly. My wife is crying at this point on the phone with me. Medication is for my daughter who has special needs, not sure why the professionalism is so terrible? I have all my prescriptions with Walgreens and so does my wife and my child and we have for the last 10 years. I am done.

Joyce Whitt

2023-09

Store clean, brightly lit, well stocked ..quick grab and goes.parking near door.

Grace Bee

2022-05

Why would a pharmacy not have any carpal tunnel braces? And no an employee in sight to ask a question. Literally a waste of time to come here for anything.

Sarah Oldham

2022-05

The guys at the photo counter are AWESOME. So helpful and nice, always make sure I’m satisfied with my prints!

Josh Chrum

2023-11

Quick friendly pharmacy staff

becky shrader

2023-05

Picked up a photo that I ordered online. It was done super fast and looks great

Frey Tsegaye

2022-05

Best Walgreens store/pharmacy in town! Great team, great service and very professional.

Tony Williams

2022-05

Pharmacy hours say they are open until 9. I made sure to schedule things so I could get there before they close. I pull in at 8:28 and closed.

Frank Wyatt

2018-05

Manager would not help find blood pressure machine. The young lady in pharmacy helped. Why couldnt he help.

Becky Shrader

2021-05

The store is very clean and the employees are very helpful to help find products you need.