The Crate Escape

joe W

2024-05

Our dog gets groomed monthly and always comes back looking so much better they trim her nails, deep shampoo, clean highly recommend!

Mara DeFilippis

2023-10

Cat and facilities reeks like urine and feces.I really don't usually post reviews, and really try to support local business, BUT...The place smells overwhelmingly like urine. I am traveling and I boarded my cat here for 9 days. There was no other option as the other places required a stool analysis within the past 30 days. When I picked her up, she reeks like urine and feces to the point that I am dry heaving when she is near. They mentioned she was laying in the litter box, which she has never done, but okay. Was it ever cleaned???Really makes me question the quality care in the other ways if you do not clean excrements regularly.

Dana Reed

2023-10

I love them! My dogs usually have anxiety about getting their nails cut and she is so good with them and we are in and out!!

Nina Gladen

2022-05

I took my dog here two times for grooming because my other groomer, Petco wasn't doing grooming any longer. The first time, I was disgusted by the absolute stench of urine the moment I walked in the door, but didn't want to judge too quickly. The grooming of my dog was okay; however, when I went to pick her up, I walked in the door to the left because I could hear my dog whining and then saw she was on the table attached to the top by a leash and was all by herself. Had she attempted to jump off the table because she heard me talking when I arrived, she would have hung herself. Absolutely no human being was in the room with her. I almost didn't go back based on the this experience alone, however, I gave them another chance and after the second encounter decided this will be the last time I go there. Just felt like my dog wasn't getting proper care while away from me. Months have passed and I no longer go here. I don't like to give companies bad reviews especially since I was only there two times. But now, I have heard several stories of bad experiences. In April 2022 I heard of a 3 year old St. Bernard dog that died while in there care for multiple days. This is extremely concerning and I think people should know. I'm glad people have good experiences with The Crate Escape, but people should know about the bad ones as well.

LocalCnidaria

2022-05

I understand that it's difficult to keep track of every dog's activity while they're staying here, but we've left our dog here for 5 days and he's got a urinary infection. The second he walked into the standing area of the building when we came to pick him up, he started peeing everywhere as he walked. We gave him a minute once he got outside and he peed so much it pooled towards his front and back paws. I thought it was odd, but decided that it probably wasn't their fault and he was too nervous to do his business. It's been a day since then and he's starting to cry everytime he goes to the bathroom and nothing comes out. The staff were nice and I'm sure they didn't mean for this to happen, but I just wanted to give people a heads up in case their dog happens to be the nervous type. I will, however, say that he wasn't fed properly.. He's really skinny and we can feel his ribs. Again, I can't discern if this was because of my dog's anxiety or their method of care. Either way, we won't be leaving him by himself anytime in the future hopefully <3

Sally Daly CaJacob

2021-05

HARD TO DEFINE, I WANT TO GIVE A+Big metal barn where dogs romp, sniff and run around freely. Vet history required. The dogs have a rollicking good time. Employees are mostly hard working dog lovers who do everything owners want. They will transport your pet in Crate Escape Bus (cute). Baths, meals. Or, you can do that.It’s impossible to hire enough “referees” and make expenses - or how many dogs are too many when mine needs a place to be? I always want the best at minimum cost - but the most reliable people are expensive.The Crate Escape does an excellent balancing act. It’s not perfect, just a little crazy and very good for most dogs.

Michael Ley

2019-05

Thankful for a place like this for my two dogs to be able to go to 2-3 times a week. We noticed that our dogs weren't getting enough exercise once our kids came along. With being busy with school and after school activities this was an awesome thing for our dogs to be able to attend. The bus comes to pick them up in the mornings and they wait for April by the door! They also do an amazing job with grooming! Can't say enough positive things about this place!

Melissa Harman

2022-05

Great care and staff does an amazing job! you never have to worry about your pet with April, and come home tired at the end of a work day! And your fur baby will have great social skills better then people!

Ryan Sites

2024-01

Hans loves going here, regardless if to be kenneled or just getting groomed!

Melanie Brinkman

2023-09

My dog loves it there! April & Nicole are great & very knowledgable & take great care of the dogs (and kitties too)

Zach Harmon

2020-05

I’ve used their services twice because our normal place was booked. I was not impressed the first time but even less-so the second time. When I walked into the office the stench of urine was enough to give you a headache. When I brought my dog home she pooped 4 times within 30 min, peed a couple times and couldn’t get enough water. It would seem that the care is not good. And the price per day is much more than our normal place, which is very clean, better organized, and gives much better care to our dog. Btw that place is RJ Pets. Book in advance as they are much more popular.

Deb Katzenmeyer

2023-05

Our dog Ranger loves his visits to the Crate Escape! He gets to solocialize and even gets groomed if we choose. Obviously, very loving, caring owners and staff. 🐕🐾💜

JEREMY R

2020-05

Boarded my 70ish Lb Hound dog from Friday night until Monday before noon. She went in with no problems with her, picked her up and now she a huge sore on her arm that’s swollen and bloody. This place never mentioned anything. Tried calling back to see what happened and they’re not answering there phone. Will never use this place ever again. Do Not want to risk my dogs health. FYI i’ve boarded her at another place and had Zero problems before this time. I’m assuming they just shoved her into a crate or cage and she barely had room to move so she just laid on her arm the entire weekend.

Karmy Morse

2020-05

The Crate Escape has taken care of our dogs for several years. Our dogs have been boarded there and attended doggie day care. The Crate Escape provides excellent service and we know our furry kids are in good hands!

Jeannette Lotzer

2023-05

I am amazed what a good job she did on my Westie.....She has my business. I refered my sister to get her dog groomed. I was pleased how quickly we got quick appt too.

Marci Farber

2020-05

My dogs went here for 3 years before we moved. They loved going and would also come home tired. April and her staff takes good care of all the animals!

jake mazzella

2020-05

Dropped our dogs off for a few days. One dog had a bloody nose and bloody elbows from laying on concrete. If you want your babies to lay on concrete while you're on vacation, bring them here.

missy west

2023-05

I'll be bringing my cat Prince Paulie Pierre the 3rd here for the rest of his living years ,these Ladies are so sweet and the best ,they are true professionals

John Davis

2020-05

Inexpensive daycare for socializing my golden. Once they know you, you can drop your dog any day, and be sure all is well. Thanks!

Rob Bowman

2022-05

They took great care of our Saul for the weekend. Came home fresh and clean. Will definitely use them again!

charlotte wheeler

2021-05

Great place to let your dogs get some exercise and socialization. Also great grooming at fabulous pricing.

Mindy Clay

2021-05

My dog loves going to this place! She gets a lot of exercise and is always ready to get to bed when getting home.

Amanda Smith

2020-05

Great grooming services at almost half the price!! Will definitely be coming back!

Don Edinger

2023-05

Reasonable Good place to take your pet for daycare or overnight stay

Jennefer Walden

2021-05

I finally found a place where I feel happy to leave my dogs to play while I go out of town!

Kristin “Kristin” DuBridge

2019-05

Always willing to accommodate our requests for our pup. Great people to work with.

Sidney Whitmore

2019-05

It always smells really bad in there and when the dogs got home they drank a ton of water like they haven't had water in days

BucketHead Design

2021-05

The Crate Escape is the best hands down. Ms. April can speak animal.

Mike Nees

2019-05

Boarding is cheap and we have him groomed here.

Maria McNamara

2017-05

My Jakers loves it there..lots of friends to play with!