Big Lots

4.2 (455)

15977 OH-170, East Liverpool, OH 43920
(330) 382-0528
local.biglots.com

Claimed
Discount store
Furniture store
Chain selling a range of products such as housewares, grocery items & furniture.

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Dave Crawford

2024-04

It's a nice store with a wide ranging variety of products. The service is always excellent with a very attentive staff.

Tiffany Keys

2024-03

My new favorite store! So many unique items, and the prices are awesome!

K_Tech

2024-04

I love the selection here, and I love coming back for my favorites and exploring the new items they seem to get all the time.The prices are always reasonable and they carry quite a few hidden gems!Big Lots continues to satisfy. Their selection of items is still amazing, and you can find so many interesting finds, from food to decorations to clothing.

Susan Mortimer

2024-04

It was my first time in the store I found what I needed but I found the cashier rude and wanting to rush I don't think I'll go back

Keaton Vega

2023-12

Loaded my furniture wrong after i told them they were they said "well its how we load all of them". Well piece of the couch fell out of the truck. They also had as back down a loading dock made for semi trailers to load it around back in a dark alley and had us waiting while there were several suspicious characters hanging around the alley.

ACDC FAN

2024-03

This goes for all stores. I called the store to confirm they had a specific recliner and sofa. They only had the sofa. I called another local store and they had the chair. I was going to pickup with my truck, but then stressed one would sell before I could get there. Didn’t want to be searching for matching furniture. So I ordered both items online immediately after I got confirmation from both stores of availability. They didn’t hesitate to take out my 900 plus dollars, but I received 3 emails. One to confirm my order. Two was cancellation of the orders, chair and sofa, because of insufficient stock. Which I confirmed with the associate at each store previous to the order. Later in the day I decided to try again. Same thing, placed order, took another 900 dollars. Only to be cancelled again. I called customer service and complained. Only to have 3 different reps not seem to listen to me. Just acted dumb. And suggested I call the stores for availability. Which I explained that I did call the stores for confirmation of the items, and immediately placed the order. So I called and spoke to an associate at one store and they said that online could say they have 1, but it may be the floor model, which they don’t sell until they know no more will be coming to the store. Plus, online isn’t real time stock for stores. So, waiting for 1800 dollars plus to be refunded to my credit card in the next 10 days. Why have online shopping if you don’t get what you ordered. It’s like we order, not receive it, but we are loaning them money for 10 days. Over 1900 dollars and a headache from blood pressure later. I’ll just shop at a furniture store local. I would rate negative stars for the online and customer service. Stick with in store shopping.

Marley

2023-05

Staff helpful, good variety of products

smiley maria

2023-08

Felt like I was in a time machine with the music & old throwback stuff they had on the shelves. Alot of the items were on sale, it's a very comforting store.

Diana Snyder

2023-07

The big lots in east liverpool ohio the store manager is rude and not helpful acts like its his money and furniture all. Over $17. On a floor model that was on clearance..After i spent $1200. At big lots (in Bridgeville pa they were great ) and was looking to buy more furniture dining room set and bedroom set in about a month Not at east liverpool.. my money spends anywhere but there in east liverpool.

Danielle Lindsay

2023-11

Find the most pretty household things there! Love it

John Scott

2023-05

Found a good selection of items at a great price. Staff very helpful and professional.

amanda crespo

2023-05

I'll give him a star but she scanned something up that I didn't I told her please take off I don't have the item but I paid for it I still have to go back and see if I can square it away I don't hopefully they can play box of video and watch she forgot to take it off and I still paid for it I thought it was a little bit high in my bill.

Ashley

2019-05

Not huge selection of a lot. Got a good deal on furniture but they DON'T DELIVER!!!

Robert Parker

2023-08

Decent store, all the spring and summer is on clearance right now. Some good seals

Deborah Owen

2020-05

when Big Lots first opened, it was my Father's favorite store. Back then I wasn't so impressed. But Big Lots has improved with the years. Every store is very clean that I have been to, they are pricey on some items but if you keep an eye out the clearance racks are pretty good.

Amanda Alley

2021-05

They don’t even deserve one star. Their prices are high you can find the same stuff cheaper in other stores. We bought a box spring for our bed. It broke in two months. We pulled the cloth back and it’s not even box springs it’s flimsy wire. We called to see if we could get a refund. We had ordered it online and picked up in the store so they told us we had to have receipt and the bag it came it. We only could find our online receipt So we had to take an exchange. We didn’t even have this box of wires two weeks and it did the same thing. They won’t return and let us buy a better one from them unless we have the receipt, they won’t accept the online receipt. I wouldn’t buy any of their furniture if this is how they handle business.

samantha mcclellan

2023-05

Price's could be a little more affordable, other than that great place to shop!

Amber Brown

2021-05

Not a bad store. I wasnt impressed with some of the isles being pretty narrow and the line to get to checkout was like an obstacle. Also wasnt super impressed with the prices to be honest.I favor the Boardman BigLots more so than the Calcutta one, personally.

Phil Faulkner

2023-06

Some reasonable priced itemsI enjoy shopping there

Lucinda VanDyke

2021-05

Was a great place to go found what i needed and the people were nice and very friendly will shop there again soon very clean and tidy as wel as organized thanks.

Mike Peace

2023-05

Excellent selection... friendly helpful service. A Rroutine stop for all my needs

Barbara Adkins

2023-05

The employees there are very friendly and know what they are doing. Logan was very helpful in furniture with all the questions I asked and he was very professional.

Mary Chuey

2023-08

Had what we wanted in curtains and at a really good price.

christine davisson

2021-05

Just want to say my son works there and I've heard from tons of ppl of how hard and a good worker he is, he pushes himself to do what they want done, he takes appliances apart and puts them back together, unloads the trucks when they come in, there have been ppl come to the store and buy stuff and not know how to put it together when they get home and James offers to go put it together at there home on his own free time, without getting paid to do so. I know cause I took him mysef, now how many workers do u know that does that.i. not saying this because he's my son I'm saying this because he's a hard worker and needs to be appreciated for what he does. And I believe the corporate office needs to know they have some hard workers out there not just a selected few. Yes at the calcutta ohio branch.

Robert D Taylor Jr.

2019-05

Never any help when needed and a lot of merchandise is opened. I wish they'd straighten this store out. Sandy in furniture is the best employee there and she is very good at everything!

William Burkhammer

2022-05

Love this store, some things are very expensive but the quality of of items are awesome

D Thompson

2020-05

The sales lady SANDY in furniture was more than awesome! So helpful & willing to do the footwork to find out necessary things no matter how long the process took

Jess Leigh

2019-05

The staff is extremely helpful! They went out of their way to help us get the furtunitire that we wanted, and right before their big black Friday sale.

Arlene Obertance

2022-05

My local Big Lots is a great place to shop. Great selection, great, friendly service and good prices.

Old Irish

2020-05

Very nice staff. Clean and well-kept store. With every visit I find more markdowns and discounts. A nice place to shop.

Opening Hours

Monday 9 AM-9 PM
Tuesday 9 AM-9 PM
Wednesday 9 AM-9 PM
Thursday 9 AM-9 PM
Friday 9 AM-9 PM
Saturday 9 AM-9 PM
Sunday 10 AM-9 PM

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