4.2 (212)
215 W 3rd St, Dover, OH 44622
(234) 360-0569
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Talia Pershing
2023-11
The only reason I’m giving two stars is because of the selection of items is amazing but on the other hand…. The customer service is so bad it’s almost hilarious. I asked for help at self check out, the manager helped me halfway and then walked away. Therefore, I had to go to the cashier which I don’t like because I don’t want to talk to anybody? Lol but once I left, I realized the cashier never handed me my second bag so I went back and asked for my bag and a receipt and they told me they couldn’t give me a receipt. I’ve worked cashier for years and I definitely know you can get a receipt just a few hours later than the purchase. My point of writing this review is to maybe get someone higher up involved, it was just not a pleasant or quick experience like I was hoping. It honestly kind of pissed me off because I wanted to return my one item and I can’t without the receipt. I don’t want to be mean either, the people working in there are just… eh
M
2023-05
The customer service had definitely improved from 2 years ago when I had to stop going from how awful and rude the experience was everytime. Recently, it's back to being like that. Rude staff that wants to follow your every move but not offer help. Then don't give you a receipt so you won't let corporate know. Whatever you guys were doing in this store a couple of months ago (last summer and fall), bring it back. It feels like some of the old staff from over a year ago has returned. Might not continue shopping here much longer.
Jennifer Swarny
2020-05
Haven't been to this Dollar General in a while & it has been completely rearranged! 5 ☆s for how clean, organized & spacious it is now. Even the employees where better. Of course if I worked next door to an Ice Cream shop,(Millers Creamery), I would be happier too :)
Erika Garman
2021-05
I love this place but there is a guy named Brock that works there that always has a make on with Trump 2020 written on the mask. Not everyone wants to see that n I thought the employees were not to wear political things like that. We havent seen Donny , the manager yet to tell him. My husband told me that he feels if it continues we will go to the store on Wooster Ave but we love that 3rd St store.
Medusa Saurus
2020-05
The remodel makes the store much more unorganized. Most of the staff seems nice, except for one older lady, Jenny? She is always rude and I’m pretty certain she is racist. She was so rude to the Spanish speaking people in front of me. Other people in line noticed too.
Paula K!
2019-05
Love the cashier we had. HATE the store! To much freight! They need to go back to when the whole store was used or reduce the amount of product they put out. Also the store is constantly in disarray. Although this is not the employees fault. The store is always VERY busy because of the convenient location and the one or two people in the store do not have time to walk away from the register or the freight to clean and straighten up.
Dana sunnyand62 Himle “Sunnyand62” Himle
2021-05
The store is close to me. I usually can get what I want.I don't use a cart that way I can only get what I can carry. That way I don't buy what I don't need.Store prices are expensive... Not stuff for a dollar... False advertising because it is very expensive compared to other stores.It's just a convenient store.
JD Star
2021-05
Not a new Dollar General. It has everything you could need at a good price. The employees all are wearing masks and there are masks at the door should you walk in with out one.
Kami S
2020-05
Remodeled store. Clean and staff is friendly at check out. Hard to find someone extra in store when you have a question. Always hard getting used to a new layout after a remodel, but it is pretty sensible.
Wendy Allgyer
2021-05
This store was an older DG. Felt like stepping back a good 30 years but so homelike, clean, friendly, and stocked. Didn't realize it was there and so close to my house. 😊
Danielle Williams
2023-05
Went to the store for a last minute purchase (9:30 pm) I pulled in and the lights were off. A couple were heading towards the store as well. Did they change the hours all of a sudden?
Dylan Johnson
2023-05
Was refused sale of beer on Sunday?? Ohio law states that you do not need a liquor license to sell beer.
Tim Francisco
2021-05
Great store, has many essentials for everyday living. Looks like it may have been a drug store or 5 and dime in the past. Friendly staff.
Laurie Landis
2021-05
Everyone working there is exceptionally nice and helpful. Store is always clean.
R (Just some random chic)
2022-05
It's a little more organized and definitely less cluttered than most other DGs I've been to.
Andrew McCleary
2023-05
If you can't properly staff the store close it. Three nights this week closed at 5pm
Adam Frazier
2020-05
No one here knows how to answer the phone. Called 52 times in a row with no answer. I guess they didnt want to know that someone stole one of their shopping carts
Susan Corder
2018-05
I really appreciate this store and its manager, Peg. It has so many of the things I like to buy at great prices and so convenient!
Roger Shull
2019-05
Peggy The Manager at the Dollar General is the nicest person ever. So everyone buy your stuff there so they can stay in business
Patrick Calder
2021-05
Best Dollar General in T-County! The whole staff makes you feel welcome, a real community store.
Margaret Goshorn
2020-05
Good stuff & if in need, when ya ask ya get good answers.. Luv that store!!
Toni L. Dodds (Tone)
2020-05
Inexpensive pricing & they don't rearrange their store as often as most.
Melanie Mcmurray
2021-05
Easy to find items in store and employee's are helpful and nice
Kelly Dunlop
2021-05
They guys are awesome in there! Very friendly and personable.
Sarah Cecil
2020-05
Typical Dollar General. Clean enough and well staffed.Cashiers are fabulous
MARY MILLER
2021-05
I like the Dollar General on the south side they keep it clean and they have the store organized,
John Ritenour
2021-05
9 times out of ten I can always find what I need ar this store.
Kelly Feutz
2020-05
Love the manager! Super helpful and attentive!
Sherry Wharton
2021-05
Delightful staff and reasonable pricing!
William Jones
2019-05
Lines can be very long when they only have one employee working.
Monday | 8 AM-10 PM |
---|---|
Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-10 PM |
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