4.8 (119)
226 N Seltzer St, Crestline, OH 44827
(419) 683-2022
susansdoggyspa.net
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Pam Hahn
2024-04
I was told that this groom would cost $110 and that there would be an up charge of 10 for clean feet. When I got there after 4+ hours the charge was $140. They nicked his foot and the cut had no style and was very uneven, compared to my other groomer. I asked for a shortcut, but he was almost bald. I won’t be going back.
Jeremy Passmore (JerK)
2024-02
I took my Dog to this small place in a small town and was very pleased. The employees were very nice and attentive. Chachi (my dog) was a mess when I dropped her off and so cute when they were done. They did a great job and even put pink pom poms on her ears. Also very affordable. 10/10 will be going back
Brookelyn Clark
2024-03
I really wanted to take my two dogs here for a grooming appointment. However, I have cancer and ended up in the hospital two days prior to their appointment. They wanted 50% of the appointment that I couldn’t make on top of what I would pay for a whole new appointment which for my dogs would have been more than $150 plus tip. I didn’t appreciate how I was spoken to about it over the phone. I explained my situation. I don’t recommend.
lyle pheils
2021-05
Did a great job. First time we have ever went to a groomer as our pups are only 6 months old. They did such a great job. When I was paying a dog kept licking my hand and I thought what a friendly dog. I made a comment to the young woman about the dog and she looked very confused and was like thsts "duncan" . The transformation was so amazing i didnt even realize it was my dog waiting for me to take him home. A truly funny experiance and shows how bad they needed haircuts. Thanks for such a great job and some good humor too.
LeAnn Vanburen
2024-04
Top notch dog groomers! The place is clean. The staff is great. My dog looked fabulous!
michelle kennedy
2024-01
Always patient with shelby and her feet... she comes home looking and smelling like a princess
Devon Sowders
2023-08
I brought my dog in for her first grooming and haircut, couldn't be happier, she is super skittish and scared. And when I picked her up she was right at home and happy. That's when you know good people are taking care of your pet. Couldn't be happier with this business 😄
Nichole B
2024-02
She did wonderful with our dog. Was first visit, already booked next four.
Charlie Swain
2023-11
Frank is terrible to do his nailsHe pees, he poops, he releases his anal glands, and he bitesBut Suzy's did him with no problem! I am thrilledThank you so very much ❤️❤️
Joshua Petersen
2023-12
I brought my cat in and they did an amazing job on her. Highly recommend.
Debra Schwan
2023-05
They are very kind, love their job. Love caring for our dog. The last 2 times Helen had a hard time doing his trim around his face. They did what they could. I recommend them to anyone
Christina Smith
2024-01
Love the service my dogs are so happy going there they look amazing afterwards Thank you
Dede Meadows
2023-05
They do great work. My one dog can be difficult but they did a wonderful job on his nails. They were all petting him and talking to him. Definitely recommend.
Ann Smith
2022-05
What a great experience. 10 month golden doodle who needed a lot of attention due to some matting and only her 2nd grooming. She definitely got the spa works today. Couldn’t be happier. Hardly recognized my puppy when I picked her up. Very much recommend this service and this will be our go to groomer going forward. Great service and staff.Thank you. You obviously love what you do!
Jamie Earhart
2023-05
Our berner is almost 2 & very shy.They did an amazing job acclimating her to being groomed,She loved going to Susan's! We are very happy with them in every aspect and look forward to our next visit.
Tammy Dowell
2024-02
Sidney did a good job with Pierre on his first puppy visit.
Reneta Music
2021-05
Emery Potts is my daughter in law and she did a great job giving my puppy a great cut and some fun color!
Thomas Holmes
2023-05
First time visit today. I was extremely happy with Luigi’s end results. The gals there all take pride in what they do. I felt as soon as I walked in, my fur pup was in good hands.
Tammy
2023-05
Chopped our dogs hair, brought back to fix looked worse than the 1st time. Tried to blame the groomer. He had cuts & nicked from being shaved 2 short. Long hair dachshund they cut his fan tail off! Bad experience was rude to husband when he bought the dog back very unprofessional I have pictures of my poor dog I’m not the only one who is not happy with your work. When the people who recommend you seen what y’all did apologized for recommending you! If I could take away stars I would!!!
Cindy Lynn
2023-05
Gave instruction on how we wanted our dog groomed, trim around face and bottom. We like him with longer hair when we picked him up he was shaved that we could see his pink skin. When asked said he had knots don’t you think you should have called us to tell us before you shaved him bald!
Cleo Perkins
2022-05
This spa day for my bandit was exciting! He had a wonderful time & they did a wonderful job thank you
Kim Shoewalter
2023-12
Max Loves his spa visits. They did great job on his wedding day,
yvonne hawes
2023-05
We have a 6 month old bernedoodle that was in need of a haircut. This was our first time at this business and our last! Our pup has had haircuts 2 times before at other locations and had no issues. This business gave us a report card with a D because they said he was nippy and did not give our pup a haircut. They gave us a bill of $71.00 for a bath/brush out, nail trim and sanitary and extra time. He was traumatized, cowering and would not come to us!
Lisa smith
2023-10
Never had a problem I’ve been going to Susan’s doggie spa ever since they first opened best place around
Cheryl
2023-11
Amazing people and great service. Free parking in a convenient public lot across the street if the side lot is full.
Shannon Sykes
2023-05
They groomed my Irish Setter and it's the best anyone has ever done with him! His nails are hard to do and they got them! His fur was cut and so soft after! We couldn't be happier!
D. Bowman
2021-05
Took my poodle there. They groomed him better than I thought they would. He is beautiful. Very nice place to take your pooch. Very nice and friendly ladies. Made an appointment that same day for 2 months from now.
Kaylee Steele
2021-05
The girls that work here are so sweet and kind!I have a bully breed mix that HATES getting her nails done. They were so gentle and sweet to her to keep her calm while getting her nails done!I had to switch groomers because of Covid and it was a blessing in disguise! So glad we found them! We will never go anywhere else now that we have found Susans!
Brooke Alt
2022-05
Susan and her staff always do a phenomenal job with our miniature goldendoodle. I always highly recommend them to our friends and family. Great service, even greater people!
Michael Snyder
2023-05
Lady looks great ☺️ she's happy and feels so much better
Monday | 7:30 AM-8:30 PM |
---|---|
Tuesday | 7:30 AM-8:30 PM |
Wednesday | 7:30 AM-8:30 PM |
Thursday | 7:30 AM-8:30 PM |
Friday | 7:30 AM-8:30 PM |
Saturday | Closed |
Sunday | Closed |
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