CVS

Sharon Williams

2023-07

Longtime CVS Coshocton Ohio customer, first time an employee asked if I needed help finding a produce. Loren, he was so helpful and I really appreciated him! Good job CVS getting employees on the floor to help. Loren is a keeper, you can tell he likes and appreciates his job.

Judy “Notyomama” Sanders

2023-08

CVS Coshocton Ohio is the worst! Employees are rude and sarcastic to the clients needs. The pharmacist does his best but has no help. Clients can't get their medicines when needed and they tell you they'll "expedite " your prescription if you come inside but then you still sit there for an hour waiting. Guess the employees have no clue what expedite actually means. Don't go to CVS in Coshocton!!!

Angela Nesbit

2022-06

**I do not post reviews but I am terrified for anyone that is dependent on a medication for a serious illness. Please transfer your prescription elsewhere as this location closed over the weekend with no notice to customers with no opportunity to transfer prescriptions, even their corporate offices cannot access the store pharmacy systems to help.** On a typical visit this pharmacy will repeatedly give you a time frame for pickup and then fail to have it ready. I drive through at least twice EVERY time I have to pick up because they will give me a 40 minute wait and then will often ask for an additional 40 minutes when I come to pick it up a second time. Today I decided to call ahead and was told it would be 15 minutes. I gave them a half hour before attempting to pick up and was told they "just got the order" , which was NOT true, and it would be another 20 minutes. I let them know I could not wait and the pharmacist informed me that they actually did not have what they needed to fulfill the order. So I would have driven around town for another 20 minutes just to be told they didn't have the prescription in the first place! The pharmacist was incredibly rude. When I told him I had called ahead and should have been informed it was unavailable he chastised me for expecting the techs to have that information. I would have been happy to talk to the pharmacist if he ever answered the phone! I only switched to this pharmacy because of a discount through my insurance but I will gladly pay double or more to never deal with this pharmacy again.

Brenda Shepherd

2022-06

Every single time I attempt to get my meds they either don't have it or they can't get it to process stating its insurance issues. I have called my insurance carrier 3 times and they have noted they have spoken to cvs about it and everything is good on their end. Cvs has the worse customer service ever!!!! Don't bother calling because they dont answer the phone. I'm not dealing with a pharmacy that can't get my scripts to me when I need them...im switching.

Ashley M

2020-06

Nearly every visit to the pharmacy I leave wondering why I continue to give this location my business. 95% of the pharmacy employees are new EVERY MONTH; the employee turnover rate there is absolutely insane, but given the quality of the people they hire, unsurprising. I've used Rite Aid for years until they switched to a generic that was inferior to the other generic I usually filled; hence the reason I continue to visit, but keep it to this one prescription once a month. There may be three or four working in the back at a time with absolutely no clients at all, yet they continue to let the phone ring an absurd amount of time, never answering; I work two jobs and drive a total of four hours from my doctor's office to their location to get my prescription filled before going home, I'll typically wait until the next day I'm so tired and dreading my CVS visit.Yesterday, after working a double shift, driving five hours and being sick with the flu on top of it, I had the pleasure of dealing with their condescension once AGAIN and being treated rudely when asking that they consider my time and place in line before assisting others for another 25 minutes about random questions for Feb of next YEAR; I'll be sure to find another place that carries the option I like.

Alex the fluffy

2023-08

Update your hours or something I called at 2:30 to check on meds I have an upper respiratory infection and can't breath right now I have to wait till tomorrow to get my meds because you closed at 1:30 or earlier for all I know

Robert Frye

2019-06

Worse CVS customer service I’ve seen!Come back home to Ohio for Thanksgiving after Military relocated me to Texas and stopped in to Print a few Pictures.It said I could instantly print a Magnet also for like .99 so I thought my Mother would enjoy that on her Fridge.It then gave me Receipt and Printed Pics out Left side and ANOTHER pic out right, I asked the guy if it messed up? But he said no we are just out of Magnets.So I was like then why did it let me Order or print a paper pic?But he had no clue and was like do you want to pay for this extra pic?What?You want to charge me for YOUR MACHINES MISTAKE! (I thought)And so after I said no he just kept it. So rather then give me a .33 photo for wasting my time and to make up for not getting what it offered me, he would rather throw away. Absolute Garbage Customer Service and Resolution!Glad now i’m going back to Texas where they have Hospitality.

Fawn Thompson

2021-06

The pharmacy has the worst customer service. Does not answer their phone and was told by an employee hold time is at least 30 minutes, in store take priority. Went into the store and stood waiting for almost 15 minutes while the phone system kept repeating “5 calls holding”. Not one of the people reached for the phone. Two of my prescriptions were out of stock and no idea when they would get them, this from the guy whose name tag said ‘store manager’. Sadly this is not the quality the corporation projects but nothing to do but find another pharmacy

Jack Guthrie

2023-11

I fill all my prescriptions here. They are usually on top of things fairly well

Kate Smith

2023-07

If you need medicine. Please transfer somewhere else. Horrible pharmacy hours, medicines never ready. And you never know when the store will be closed! Noone will even answer the phone at the pharmacy!!!!

Brandon Scott

2024-01

Terrible experience with the pharmacy. Not the first time.

Maddie Fish

2023-08

If you are looking to pick up medication soon, this isn’t the place. They are slow to answer the phone, and the last person I had was extremely rude.

Kimberly Gutierrez

2023-06

I voted 50-50 because normally that’s how much their pharmacy is open! Wonderful people that work there normally just don’t know why they can’t keep the hours that they post online

SYBIL WRIGHT

2020-06

The pharmacy rep called me personally to ask if I had any questions about a new prescription I had picked up recently! They truly cared! I was so thankful and appreciative that they thought to ask!

Alisha Thompson

2023-08

I have waited in line at the drive threw for over 45 minutes to get a perscription. There was only 2 cars in front of me. This is ridiculous.

ruthann hothem

2021-06

I've been on hold for 40 minutes. They ask you to call back but not possible. Trying for two days. Better get it together or I'm changing pharmacy.

Tina Wilson

2023-06

Awesome cvs store I am so proud of you all keep up your work

Lisa Davis

2023-06

Sitting in drive thru again not moved for 10 minutes. Get drive thru moving

Garett Reed

2023-06

Joke of a pharmacy, keeps cutting hours and doesn't tell anyone.

Monty Smith

2022-06

Drive thru was sub-par, but remains competitive with other stores in the area.

Raycene Mullet

2018-06

If you like to save money & can do some simple math & use an app this is the place to go.

Christy Mathias

2017-06

I've been on hold for 10 minutes waiting to talk to pharmacy!!! Over it!!!

Ruth Gruhn

2019-06

Always very helpful and they make me feel like they know me

jamie sutton-ward

2021-06

Very friendly and helpful pharmacy staff

Billy Harrison

2022-06

Been on hold twice today for over 20 minutes both times

Leanne Berger

2023-06

Very nice and helpful people!

Shannon Blankenship

2021-06

I only get my medication

Functioning Airbag

2021-06

No mask no service