4.2 (1545)
5336 Westpointe Plaza Drive, Columbus, OH 43228
(614) 876-2058
petsmart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Teri Overturf
2024-02
My pup has been on prescription dog food for the past year. They carry it, along with a wide variety of foods for dogs & cats. I occasionally get promo coupons for 20-30% off or check their clearance items for great deals. Below is my girl & a few of her friends!
Brooke Mentzer
2024-04
Have always enjoyed the atmosphere here! Employees are always making sure you get the sale prices or a discount! Shout out to Kenny for being an outstanding cashier and thank you so much for making sure I got the best price during my checkout! Would absolutely tell any pet owner to shop here. Always have a great time shopping here!
Patricia “Trish” Osborne
2024-01
The two Petsmarts I go to, Hilliard and Grove City are always out of my babies' food Authority chicken and rice 10 Oz can food. It's because the company that makes it isn't making enough for all the stores
John Woellert
2024-04
So convenient to order online and walk in and pick up order. Usually someone other than cashier is in sight when I walk in to confirm I'm picking up. Thanks for the great service!
Wayne palmer
2024-02
So the store it's self is good, has everything I need and more. If I had an issue, it would be staffing. The employees are great, but when you can find them or if their not busy restocking.
Erica Kegler
2024-02
The store I'd always pretty clean considering your allowed to bring your animals in there with you. It never really smells like it or anything. They have a very wide selection for anyone's unique animal needs. Pricing isn't too bad I've seen higher.
Betsy Hughes
2024-04
Big store, had the special cat foods I feed. I was surprised about that. Helpful employees helped me find what I needed.
Miguel BancoBbt
2024-02
I took my dog to give him a bath and they gave him a red eye and gave me no explanation.
Jason Hutt
2023-12
Well what can I say about PetSmart now I guess it's sad it's not a bad store it's got a lot of great products the people are generally pretty nice the problem with it is is everything costs so much then unless you're a Rockefeller you ain't buying nothing in this store unless it's on super discount so you know if you hit the lottery and you want somewhere to go head over to PetSmart and spend all your money otherwise I'd stick to maybe Walmart or the dollar store
Jamelah C
2023-05
I tried the groomer for the second time to give them another chance because I’m always so impressed with Banfield. Never again! If I’m paying $100 plus dollars For a wash and trim I expect for my dog not to still stink when I receive him. There’s no way he’s being given a bath and still having a stench when I pick him up. I will find another groomer. Yes, his coat is fluffed out and softer but he STILL stinks!
Anjelika Singer
2024-02
The staff extremely helpful professional knowledgeable of products very clean. This is my go to pet store frim now on loved it
Krystal martin
2023-08
Great staff, so helpfulWe needed an emergency litter box. This had everything in 1 box absolutely perfect.
Cheyenne Bethel
2024-01
This pet smart sucks they barley had stuff for large dogs everytime I asked them a question they acted like they didn’t know or wasn’t sure like how you work at a dog store and your unaware of the sizes for the jackets for the dogs and she seemed rude when I said I didn’t want it if they weren’t sure if was going to fit her and they had no stocking this year only online never coming here again
Jamie Jones
2019-05
They did an amazing job cutting our dogs hair. The staff is very friendly and knowledgeable and so good with all the dogs they groom. It's also very clean for a haircut station. The store is very clean and has everything you need and more.Great job Pet Smart. Thanks
Jeanette Rine
2024-01
Great store. Associates are always friendly and helpful. Clean and well maintained. Love it.
Ray Watford
2023-05
The folks here are the nicest people. Always helpful. You can find anything to do with your furry friend at this store.
Marcie Bloom
2023-05
I went to get my girl a collar she and I love it. We also checked out the cats there I wanted to take all of them home. The cats name is Charlie he's cute 💋
Samantha Rosas
2024-02
Dakota P. did an excellent job with my dog will come back! was so sweet and friendly
Tina Evey
2020-05
This place is awesome!! Megan McMillan has groomed my dogs for years and is the best groomer out there!!! Just look at the before and afters as they are testiments to my review😀
Brenda Hollar
2023-05
My first visit to the groomers at Petsmart and I am so impressed. Dakota did an awesome,amazing job on grooming my dog. I highly recommend them. The staff was so friendly and so helpful.
Meg Jones
2017-05
Took my dog here to the grooming center for a number of years and was generally pleased. They handled my dog well and I could get her nails trimmed while I waited. However the grooming center is very small and gets crowded very quickly with dogs all over the place. And it's not super clean because there's usually hair flying around all over.
thomas hartman
2023-05
Petsmart is awesome. Only complaint is sometimes prices are stupid high for the product. Clean and friendly environment.
Meg
2019-05
We love coming here for just about everything for our whole houseful of kids. From food to treats, litter to catnip, fish food to filters, they have everything you could need. Although I don’t trust the advice the novice employees possess, I always know what I want and need and get right to what I was there to pick up. We always come here and only ever venture out to other pet stores when looking for different outfits or toys than they have here. Picture isn’t from petsmart, just my girls that love to come with us when we go shopping, and one in a Santa costume we got from petsmart that she looks so cute in!
Christina Scott
2023-07
Just had pain in the butt pittie mix recues nail trimmed. Did great job. Didn't miss a one. Was relieved and will go back next time. Very nice groomers, kinda tight grooming station....but I don't work in it, so not a problem.
Tammy Howard
2023-05
The cashier was very friendly & pleasant.Thanked me for shopping PetSmart & told me to have a nice day.The store was very clean & well stocked.I was buying prescription cat food & Blue Buffalo can cat food.Also as a side note if anyone is looking for an adorable pet to adopt they have several…. I totally fell in LOVE with many of the beautiful kitties. Please if you’re thinking of getting a pet consider adopting! You’ll never regret it.
Earl “Pearl” Butt
2023-11
Stormy D and the Princess love PetSmart
Kaijume kaiju
2024-03
Its a loving place to bring your pets and get pet supplies
Christopher asher
2023-11
Big and clean. All around good energy. Pet friendly as you would think. Very nice story
Timothy Prozapas
2023-12
Nice place to buy pets or pet supplies. I bought some flea repellent for my cat.
Bo Swiger
2023-10
Would not take in a stray cat. Told me to call Colony Cats....they never called back!I already have 5 cats, 3 on meds, & we are on limited income. All our 5 cats were rescued by us 11 years ago. Shame cats are left to die!!!
| Monday | 9 AM-9 PM |
|---|---|
| Tuesday | 9 AM-9 PM |
| Wednesday | 9 AM-9 PM |
| Thursday | 9 AM-9 PM |
| Friday | 9 AM-9 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 10 AM-7 PM |
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